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Spa - Luxury Bahia Principe Esmeralda

17 Reviews
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Spa - Luxury Bahia Principe Esmeralda

17 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Arena Gorda - Macao, Punta Cana Dominican Republic
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Saona Island Paradise From Punta Cana

220 reviews
Travel from Punta Cana to Saona Island, a showstopper among the Dominican Republic’s off-shore islands. Get there with a quick and easy speedboat and return at a more leisurely pace aboard a spacious catamaran that includes music and an open bar. Start your all-inclusive, full-day outing with pickup at your hotel.
US$55.04 per adult
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Kevin O wrote a review Feb 2020
Toronto, Canada148 contributions62 helpful votes
We visited yet again at our second home!! This resort is truly amazing from the grounds, food, beach, rooms and staff. Our Butler Edward is always amazing and ready to help us. Emely from guest services is one amazing girl. She made sure all our requested restaurant reservations were always booked and made sure we were happy all the time. She even arranged a birthday cake for my husband’s birthday that was Gluten Free. Her English is amazing and really should be promoted to a higher level due to her amazing communication and organization skills and lovely personality. She is truly a great girl that goes over and beyond for her guests. Hola Amiga!! The management Yaquelin and Jose are very accommodating and always there to help. The bellboys Ambiorix, Danny, Pedro and Nelson are the best too. Alexandra, and Maria from the pool waitresses are the sweetest and work so hard in the heat making sure you always have a drink in hand, and the bar guys Joaquin, Hugo and Manolo from lobby bar make the best drinks. Anyone wondering about this resort don’t think twice. It’s our second home and will be returning in the summer for the 14th time. We love Esmeralda and keep coming back for the service and staff that are now like family to us. ♥️
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Date of experience: December 2019
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Alisa2594 wrote a review Jan 2020
Hamilton, Canada3 contributions2 helpful votes
This our 3rd time at the Esmeralda. We love this resort, the food is amazing, and the entertainment staff is great. Marianeli, Juan, Luis on the animation team made our trip. Charly and Francis are the best and kept us well hydrated the entire trip. Would 10/10 recommend this resort.
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Date of experience: January 2020
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Neetu K wrote a review Jan 2020
1 contribution
Having a great time here in Punta Cana , and it’s all because of Luis Berroa. He helped my family and I with all the little things and the entertainment was amazing. He made my son’s birthday very special. A very special thanks to the entire staff at esmeralda! We will definitely visit again!!
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Date of experience: January 2020
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Christina M wrote a review Jan 2020
1 contribution2 helpful votes
Why is this rated 5* when some aspects of this resort should be rated 1*? Beautiful beach, lovely island but a 5* resort should always allow the guests to make reservations at the a la carte restaurants. This is typical at this resort as it’s not my first time. Though this time it’s my honeumband I thought I’d give them another chance but it’s even worse this time because now guests have to make restaurant reservations online. Here is a summary: - we arrived yesterday - due to previous experience went straight to making reservations - immediately must restaurants are already unavailable for the whole week!! Really? Strike one! - we manage to book 3 restaurants for 3 out of our 7 nights - tonight was one of our reservations and guess what? We get there and are told they can’t find our reservation. Really ?? Strike two!! - we try asking if they will let us in anyway since there’s literally 4 tables occupied. Of course the answer is no. We ask to speak to a manager. Are told to go to reception - we go to reception and speak to a manager who treats us like stupid tourists who don’t deserve good service. These are the people and attitudes that give these resorts a bad name!! - I guess I have to go back to Turks and Caicos where every a la carte restaurant (except the Japanese Grill) are NO RESERVATIONS REQUIRED !! I’ve read numerous reviews about this issue and I’m hoping there will be an impact and changes made! This had to stop! We pay a lot of money for these trips. Don’t advertise all your restaurants if you don’t let us use them! Shame on you Luxury Bahia!
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Date of experience: January 2020
2 Helpful votes
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Maclaum wrote a review Dec 2019
10 contributions2 helpful votes
+1
My family and I are currently staying at the Esmerelda. The staff are extremely kind,helpful and polite. The food is scrumptious and the variety is excellent. The facility is clean and well kept. The pools and beachfront are amazing. Transportation to and from the airport, town and excursions is made very easy. I recommend this resort for your winter getaway . These Punta Canadians are coming back.
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Date of experience: December 2019
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