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Open today: 8:00 AM - 5:00 PM
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Traveller Overview
  • Excellent73%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“gift shop”(143 reviews)
“cataract falls”(63 reviews)
“small museum”(30 reviews)
GSMA Store Locations and HoursCades Cove Visitor Center HoursOpen every day except Christmas Day.January 9:00 am - 4:30 pmFebruary 9:00 am - 5:00 pmMarch 9:00 am - 6:00 pmApril – Aug. 9:00 am - 7:00 pmSept. – Oct. 9:00 am - 6:00 pmNovember 9:00 am...more
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2 miles south of Gatlinburg on US-441, Great Smoky Mountains National Park, TN
+1 865-436-7316
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Reviews (853)
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All reviewsgift shopcataract fallssmall museumgreat place to startclean restroomsstuffed animalsshort moviegreat informationhelpful rangersnice visitor centernational parkthe junior ranger programanswer questionsflora and faunastarting pointnice stopgreat smoky mountains
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1 - 10 of 837 reviews
Reviewed 5 days ago

This center is very clean and accessible. They have much information about the park and the rangers there are very informative. Clean restrooms. Often see wildlife on the grounds.

Thank Sandra H
Reviewed 1 week ago via mobile

This was our second trip to the GSMNP but our first time at the visitors center. It is very informative and worth a look. We watched the movie and looked around for a half hour or so. We were able to ask the staff about...More

Thank 4Vacati0N
Reviewed 1 week ago

Very helpful rangers. Great gift store. Great film to explain the history of the park. A great place to begin and end your visit to the Smokie mountain national park.

Thank Il60076
Reviewed 1 week ago via mobile

Today we needed advice on what to do near Gatlinburg and the people at Sugarlands were very helpful. There is also exhibits and a store. You can also get a free map of the Sugarlands trails. We would go back again!

Reviewed 1 week ago

The visitor center is nice and well maintained. I saw the trip advisor reviews about it being nice and rated so high so I decided to stop. It has a movie on one side that tells you the history of the mountains. The other side...More

Thank SuperAdventure
Reviewed 2 weeks ago

We stopped in to get some recommendations on where to visit and what to see. The rangers were very helpful and friendly. The center also had a lot of information on the local flora and fauna of the area and the kids loved looking at...More

Thank Scott876
Reviewed 2 weeks ago via mobile

If you are going into the park, this should always be your first stop. There are several displays of wildlife and a nice gift shop. The rangers are extremely helpful.

Thank Msbull1105
Reviewed 2 weeks ago

Everyone visiting The Smokies needs to stop here. Pick up a map. Purchase your suviniers, and learn about The National Park. The Rangers on duty are highly versed, and (politely) answered all of my husbands 'off the wall' questions.

Thank TravelingNapkin
Reviewed 3 weeks ago

This is the main visitor center in the Great Smoky Mountains National Park. It was very busy, but this is where you go for information. All of the Rangers were very helpful. The gift shop was good, but so cramped. The shop at Clingmans Dome...More

Thank Bob67215
Reviewed 3 weeks ago via mobile

This visitor center is on the smaller side, but there was plenty of parking-never had a hard time finding a spot. Inside, they had staff to answer questions, a theater/museum, and basic gift shop.

Thank Marissa E
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9 July 2018|
Response from 4Vacati0N | Reviewed this property |
Yes. It is directly behind the building. It is the Cataract falls trail. Very easy walk on the trail along side a creek. The falls at the end are a bonus. You just turn around and walk out the same trail.