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A day in advance I had booked a trip through our hotel reception. I had explicitly booked a small boat just for our family. However, 15 minutes before the trip they called the hotel to cancel without explanation offering instead one of the standard trips....More
Thank Martin B
Fabio C, Proprietario at Navigazione Mincio, responded to this reviewResponded 30 July 2017
Dear Mr Martin,
I’m writing to apologize for your disappointment. I’ll give you an explanation: that day at noon the small boat had a technical issue so I warned promptly the hotel reception at 12.30 not at 14.45 (15 minutes before the trip planned at...More