Hakuba Happo-One
Hakuba Happo-One
4.3
8:00 AM - 4:00 PM
Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM
Saturday
8:00 AM - 4:00 PM
Sunday
8:00 AM - 4:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.3
860 reviews
Excellent
438
Very good
290
Average
100
Poor
26
Terrible
6
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silverspire
Singapore, Singapore395 contributions
Mar 2025 • Family
Depending on where you stay food can be a tad hard to find. There are also no bus plying around town after 530pm and you’ll have to walk or get a taxi/uber. Private tpt would be great or you can choose to live near to the bus terminal, though these will be much farther from the ski slopes
Written 2 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kosmar01
Barcelona, Spain112 contributions
Jan 2024 • Family
First time here after only visiting Niseko. If you are looking for very challenging slopes, then Happo One is the best in Japan. It feels very special skiing down the Downhill slope from top and you shall stop a higher mid right side and only remember Hermann Maier crash in 1998. You can see that everybody on all slopes ski very well and this is no room for any beginners at all. You feel like in the Alps with similar vegetation and stunning Mountain views. The downside is the chairlift and gondolas are 40+ year old and there has been 0 investment in the facilities. Ski lift prices 20% cheaper vs Niseko.
Indeed will be back!
Indeed will be back!
Written 28 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nindy Ohba
Tokyo, Japan33 contributions
Oct 2024 • Couples
At first I did not where My husband kidnapped me during my birthday, turns out when I woke up in the morning we were already at the parking area Hakuba Happo One and I still did not where were am I, and then My husband asked me to go down and suddenly rode the open cable car but then I realized I was not at Tokyo anymore but at Hakuba, Nagano. Not long after that I saw the beautiful breathtaking sunrise scenery from the top of the mountain. What a wonderful experienced to celebrate the begining of my new age.
Written 13 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
N in Tokyo
Tokyo, Japan80 contributions
Feb 2025 • Solo
Certainly, I feel strongly that the scenery and the size of the area are different. I don't deny that special feeling. So I'm going to give you a star 3 (laughs).
However, the height of food, drink and lift tickets in the village is becoming more difficult to accept year after year.
First of all, 6600 yen for a half day would be too much. Even though tickets start at 12pm and last until 16:00, the main gondola lasts around 15:30 on most days. Including course transfers and vacations, I can't ski for a total of three hours.
Reusing a lift ticket is also essential for smartphones, and if you forget your credit card security code, you are done. I thought a two-day pass would be cheap, but it's not.
I think restaurants on the slopes also raise prices by about 200 yen every year. Pasta 1,500 yen is a good guide. So if you look into eating at a shop near the ski resort, a pizza costs 3,000 yen? That is the level.
Convenience stores have to get to the bus terminal area, and they're full of customers. (Probably full of people who have come to the high cost of food and drink.)
I feel accused of inconvenience and unkindness.
Note that these things can be said for other areas as well as in all directions. All I can see is that the whole white horse is getting by.
However, the height of food, drink and lift tickets in the village is becoming more difficult to accept year after year.
First of all, 6600 yen for a half day would be too much. Even though tickets start at 12pm and last until 16:00, the main gondola lasts around 15:30 on most days. Including course transfers and vacations, I can't ski for a total of three hours.
Reusing a lift ticket is also essential for smartphones, and if you forget your credit card security code, you are done. I thought a two-day pass would be cheap, but it's not.
I think restaurants on the slopes also raise prices by about 200 yen every year. Pasta 1,500 yen is a good guide. So if you look into eating at a shop near the ski resort, a pizza costs 3,000 yen? That is the level.
Convenience stores have to get to the bus terminal area, and they're full of customers. (Probably full of people who have come to the high cost of food and drink.)
I feel accused of inconvenience and unkindness.
Note that these things can be said for other areas as well as in all directions. All I can see is that the whole white horse is getting by.
Automatically translated
Written 18 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
skiin89ba
Sagamihara, Japan2,448 contributions
Dec 2024 • Family
It was the first year-end with snow in a while. I used it on New Year's Eve skiing, but the lift ticket was 8,000 yen. Instead, the Usagihei pair and the three Kurobishi pairs, which were not open last season, are also open. I guess it's a replacement for price increases, but that should be the norm.
Automatically translated
Written 5 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie K
4 contributions
Jan 2025 • Couples
Skiing in Hakuba was an absolutely enchanting experience. The powdery snow, breathtaking mountain views, and well-maintained slopes made it a perfect destination for both beginners and experienced skiers. The après-ski scene was lively, and the local culture added a charming touch. Whether you enjoy skiing, snowboarding, or simply appreciating the snowy landscape, Hakuba offers it all.
Written 8 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
T r
2 contributions
Dec 2024 • Solo
Terrible broken tracks (december). Uncomfortable to ride snowboard. The staff at the ticket office is unfriendly and refuses to help.
In December, when there is already a lot of snow, for some reason the majority of the slopes are closed and at the same time the employee at the ticket office downstairs provides false information that only one slope is available to me with my ski pass for the day, which turned out to be of disgusting quality, broken up and uncomfortable to move along. At the same time, I found that I wasted time on this slope and was disappointed with the resort, while I could have had a positive experience on the neighboring slopes, which the ticket office employee kept silent about. And I was especially disappointed by the poor customer experience of using this resort, the lack of customer focus on the staff and, as it seemed to me, the arrogant laughter of the team of employees when I accidentally put my ski pass on the gondola seat and got off without it ... and the resort, instead of showing customer focus and helping to restore access to the ski lifts I paid for the day, simply ignored my request and did not even want to return the payment for the lack of access to the ski lifts. In fact, it turned out that I paid more than $ 100 for a trip from Nagano to the resort, counting on an exciting experience from my first snowboarding in the mountains, and for these $ 100 received only 3 descents on one broken slope and disappointment in the resort. The arrogant laughter of the team sounded when, in response to their disdain and pointing out the rules for the lack of compensation, I showed them how I put one star on Google Maps. This means that they really do not care about the opinion of customers about them, which, in turn, predetermines poor service and the formation of a bad customer experience in the future. This is evidence of poor organization of work. And you can refer to the rules as much as you like, but I do not pay for a piece of plastic, but for service for 1 day or for a season. And laughing at the fact that I am deprived of this service for my money, where companies that value customers meet them halfway - this is a shame. Plastic costs a maximum of 1 dollar.
In December, when there is already a lot of snow, for some reason the majority of the slopes are closed and at the same time the employee at the ticket office downstairs provides false information that only one slope is available to me with my ski pass for the day, which turned out to be of disgusting quality, broken up and uncomfortable to move along. At the same time, I found that I wasted time on this slope and was disappointed with the resort, while I could have had a positive experience on the neighboring slopes, which the ticket office employee kept silent about. And I was especially disappointed by the poor customer experience of using this resort, the lack of customer focus on the staff and, as it seemed to me, the arrogant laughter of the team of employees when I accidentally put my ski pass on the gondola seat and got off without it ... and the resort, instead of showing customer focus and helping to restore access to the ski lifts I paid for the day, simply ignored my request and did not even want to return the payment for the lack of access to the ski lifts. In fact, it turned out that I paid more than $ 100 for a trip from Nagano to the resort, counting on an exciting experience from my first snowboarding in the mountains, and for these $ 100 received only 3 descents on one broken slope and disappointment in the resort. The arrogant laughter of the team sounded when, in response to their disdain and pointing out the rules for the lack of compensation, I showed them how I put one star on Google Maps. This means that they really do not care about the opinion of customers about them, which, in turn, predetermines poor service and the formation of a bad customer experience in the future. This is evidence of poor organization of work. And you can refer to the rules as much as you like, but I do not pay for a piece of plastic, but for service for 1 day or for a season. And laughing at the fact that I am deprived of this service for my money, where companies that value customers meet them halfway - this is a shame. Plastic costs a maximum of 1 dollar.
Written 8 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel04966206786
1 contribution
Nov 2023 • Friends
Happo is my beloved ski resort. I have been going there for about 60 years, fascinated by the dynamic slopes and breathtaking scenery. In recent years, it is one of the ski resorts that has been revived by attracting foreigners, along with Niseko, among others, among the ski resorts that have been struggling financially. There are many Australians, and they are well-mannered and friendly, so I think it is a good thing. However, what has disappointed me in recent years is the increase in lift fees and the deterioration of the slope restaurants (the food has become extremely expensive and bad). Australians don't seem to mind the lift fees or food costs, but as a fan who has seen Happo in the past, I can no longer recommend it without reservation. I think that this will cause both older and younger people to move away from skiing.
I buy lift tickets online every year, but when I bought a season pass this year, it said, "Discount for previous year purchasers." I couldn't clearly remember what I did last year, so I applied for it as "Purchased last year as well," and I was issued a discount voucher. On the first day of the season, I went to Happo Center to exchange my ticket...
Clerk: According to our records, you did not purchase a season ticket last year, so we will ask you to pay an additional 3,800 yen.
Me: What? Didn't they issue the voucher because they checked the system and found no problems?
Clerk: Well... there was a glitch in the system that didn't check it.
Me: I agreed to the amount shown, paid it, received the voucher, and came to exchange it today. Wasn't it your mistake to show the wrong amount? Isn't it strange to push the responsibility for a mistake onto the purchaser?
After this brief exchange, I didn't want to waste time, so I paid the 3,800 yen, but there were dozens of names on the list the staff member had. What happened to everyone else?
I wonder what the law says about this sort of thing?
I buy lift tickets online every year, but when I bought a season pass this year, it said, "Discount for previous year purchasers." I couldn't clearly remember what I did last year, so I applied for it as "Purchased last year as well," and I was issued a discount voucher. On the first day of the season, I went to Happo Center to exchange my ticket...
Clerk: According to our records, you did not purchase a season ticket last year, so we will ask you to pay an additional 3,800 yen.
Me: What? Didn't they issue the voucher because they checked the system and found no problems?
Clerk: Well... there was a glitch in the system that didn't check it.
Me: I agreed to the amount shown, paid it, received the voucher, and came to exchange it today. Wasn't it your mistake to show the wrong amount? Isn't it strange to push the responsibility for a mistake onto the purchaser?
After this brief exchange, I didn't want to waste time, so I paid the 3,800 yen, but there were dozens of names on the list the staff member had. What happened to everyone else?
I wonder what the law says about this sort of thing?
Written 12 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gary w
Sydney, Australia26 contributions
Feb 2024 • Couples
I’ve been coming to Habba for 12 years now, and it’s very disappointing to see the lack of or the unwillingness to upgrade their equipment, this year, they couldn’t even get their snow machines working Very little has changed since the Olympics in 1998. most of the time I’ve been staying at the Marillen and the staff there are very nice and I can’t fault them, but the owners spend no money on upgrading the facilities even though the majority of their guests are English-speaking they can’t even be bothered having English speaking. Networks available on their TVs, (they used to years ago) Many Australians are coming to Hakuba now( to many it’s quite crowded at times) and unfortunately some of the young ones especially show little or no respect for Japanese culture and walk around the streets drinking and leaving rubbish everywhere. Sometimes it makes me embarrassed to be Australian. I think it’s time to find a new ski area, it’s expensive to come here and spend a couple of weeks and you have to get some value for your money and if you don’t then we have to look elsewhere and that’s where I’m at at the moment.
Written 1 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
skiin89ba
Sagamihara, Japan2,448 contributions
Jan 2024 • Family
I went skiing this season, but the lift ticket price hike is horrible. A one-day adult ticket costs 7,200 yen. Even with the accommodation discount, it's 6,700 yen. There's almost no difference in price with a guesthouse with two meals included. No matter how you look at it, the price hike is too much.
Written 15 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ゲレンデから歩いていける距離にはないはずです。一番近くて八方交差点のところにあるローソンのコンビニATMだと思います。
Written 24 January 2024
Hello, which is the liveliest of the villages in this ski area? Thinking apres ski etc. Thanks
Written 18 November 2023
Hi, I’m planning to visit Hakuba to try ski in mid feb.
I will be traveling from takayama to Hakuba for day trip after ski planning to go kyoto on the same day.
does anybody have any same travel experience or any transport advice?
It’s my first time visiting japan, so I’m all new with the transports here.
Written 19 January 2020
Hello you will be having a huge day skiing and it is a 6 hrs drive from Hakuba to Kyoto . There is a shuttle bus from Hakuba you can get off at Shinjuku and catch the train to Kyoto You may need to rejig your itinerary to suit the transport . Or there is a train that runs from Nagano station to Kyoto you can google / Bing search to find the timetable for Nagano snow shuttle / JR trains
Written 20 January 2020
Hi, we're looking to visit in Nov. It's our first time and we're heading there with parents (70+ yo) and daughter ~2yo. Where are the best accommodations and ski resort for our group and will we be able to see snow?
Written 19 July 2019
Also not sure about snow. We stayed in an Airbnb in hakuba in March. It was nice and there are shops and restaurants nearby. E we had my 70 year old parents with us as well as my brother with his 2 year old. A drive to see the snow monkeys is worth it.
Written 30 October 2019
I am planning to visit Japan in April. Can we expect snow in Mid April? Do we have stay option in your resort? What is the best way to reach this resort from Tokyo?
Written 11 March 2019
Hi, this year Japan is warm,so we are not sure how long snow stays. You can see snow in upper mt, but not best time to ski.
Faster way to get there is take Shinkansen from Tokyo to Nagano. 1hour30min. Then, take shuttle bus to Happo. 70min.
enjoy!
Written 16 March 2019
Rozlynn D
Honolulu, Hawaii
Is the Happoone Snowboarding classes for children have both English and Japanese speaking instructors? The website states "Japanese Only."
Written 4 March 2019
Yes Evergreen Ski School has English speaking snowboarding instructors for kids. Make sure your child can understand the instructor as the first day the guy had a very strong German accent which our daughter found difficult to understand. After that we had an amazing English girl who was awesome!
Written 5 March 2019
Hi will be in Hakuba 4th -7th Feb but are struggling to find any availability in English speaking ski schools for our children (aged 4 and 5). Can anybody suggest any other options?
Written 20 January 2019
I saw English Speaking instructors on Hakuba 47. It's also has easier runs better for beginners.
Written 20 January 2019
Hello,
We will be going skiing for the first time with our teenage son in January. How can we sign up for classes since we have never ski before and should we reserve the lesson now or book when we are there?
Thank you
SHo
Written 25 November 2018
Since it's Jan it will be busy so suggest signing up soon. Best to go to the website and book there. See like no below.they are excellent instructors lessons on n English. I booked via their website and all fine. I can't paste the link here but go to Evergreen ski school
Enjoy
Written 25 November 2018
poo2147
North Sydney, Australia
Are the chairlifts safe for small kids? I heard they have no safety bars!!!
Written 16 February 2018
Yes and they do have safety bars
Written 3 April 2018
Dec 9-12 skiing a good idea?
My family is planning to visit Takayama and during 9-12 would like to go skiing at Hakuba.
Is this a good timing and wonder if there is any snow for beginners to ski during this time. Are the skii fields and park open this time.
I don’t mind change of plans to visit Nikko or somewhere else for sightseeing instead.
Thanks all
Written 19 November 2017
Hi,
It's very possibly the ski resorts will be opened any time soon especially it is snowing now and it will snow for few days afterwards.
I suggest you come here to have fun for the first season ski at Hakuba since the powder snow is extremely fantastic! 0ff course the snow is the best for beginner!
My family runs the Shakespeare Hotel located at Echoland, if you want to give a try, I am more than happy to waive the cancellation so you can book the accommodation without worrying change your plan if the ski resorts are not opened when you plan to come.
If you would like to have more information, please access to our website, or send inquiry via the email. I will try my best to support you to have fun at Hakuba!
Take good care
Olivia Someya
81-90-7712-8363
Written 19 November 2017
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