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Serravalle Designer Outlet

Open Now: 10:00 AM - 8:00 PM
Open today: 10:00 AM - 8:00 PM
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2,923
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Certificate of Excellence
Traveller Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“designer outlet”(36 reviews)
“the bus”(28 reviews)
“tax refund”(24 reviews)
About
Serravalle Designer Outlet is Italy's first and largest designer outlet. The setting is inspired by classic Italian architecture. Enjoy our cafes and restaurants, children's play area, free parking and more than 300 brands. Your shopping experience...more
Open Now
Hours Today: 10:00 AM - 8:00 PM
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Suggested duration: More than 3 hours
Contact
Via della Moda 1, 15069 Serravalle Scrivia, Italy
Website
+39 0143 609000
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Reviews (2,049)
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383 results
Traveller rating
162
127
56
24
14
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LanguageEnglish
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162
127
56
24
14
Show reviews that mention
All reviews designer outlet the bus tax refund great shopping italian brands hugo boss outlet prices big brands luxury brands high end known brands central milan pair of shoes shopping experience outlet center love shopping worth the trip
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1 - 10 of 383 reviews
Reviewed 1 week ago

We decided to rent a car from Sixt at Milan's Central Station and drive to the outlet instead of taking a bus and being forced to wait for hours until late afternoon/evening and waste an entire day... Great decision, the drive to and from the...More

Date of experience: January 2019
Thank starfighter56
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 1 week ago

Dear starfighter56, Thanks for sharing your review. We are happy to read that you appreciated the the easiness you can reach the Centre with and that the offer of our brands met your expectations. We do hope you will visit us again in the future....More

Reviewed 1 week ago via mobile

Hi there, I left my passport at the counter after I did my refund on Dec 1 2018 at about 6pm. There was this very kind lady who went out of her way to search me out till she found me on the bus I...More

Date of experience: December 2018
Thank 531dennisn
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 1 week ago

Dear 531dennisn, Thanks for your kind review. We always strive to deliver the highest service standard we can. We are glad to read that our colleague went the extra mile to make sure you would have been able to leave the Country safely. Your review...More

Reviewed 2 weeks ago

after the one in franciacorta we went there yesterday, 2 days before the sales period. Not worth the trip if your aiming for small/medium brand, you'll find better offers in the local stores or online (for example for benetton, gap, l'oreal etc etc) But if...More

Date of experience: January 2019
Thank Cgr_78
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 2 weeks ago

Dear Cgr_78, Thanks for taking the time to share your feedback. We regret to read that the brand offer did not match your expectations. However, we do suggest you to visit the new phase of our centre where you can find many more new brands....More

Reviewed 4 weeks ago via mobile

Huge parking, easy to find shops. Pets are allowed. During winter they put salt on the floor so it’s not good for you dog’s paws. Really liked Jimmy Choo customer service. Super friendly.

Date of experience: December 2018
Thank Hanna1234566
Reviewed 13 December 2018 via mobile

Was there in an hour via bus... as suggested by many other reviews in TA, we also bought tickets 20euros each from ticket counter Duomo. In Serravalle itself, all was good from toilets to cafe to resting benches to other eateries as well! Choices of...More

Date of experience: December 2018
Thank Eater H
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 3 weeks ago

Dear Eater H, Thanks for taking the time to share your feedback. We are glad to read that you appreciated the stock provided by our stores and we do hope you will visit us back soon. Best Regards, Francesco Francesco Liguori Guest Experience Manager

Reviewed 12 December 2018

Stayed in Milan last November, and after knowing that Serravalle's just few hours away from where I stay, i went there in bliss. It was wet season...Serravalle as an outdoor shopping district isn't fun to stroll around during this season bec you'll definitely get wet...More

Date of experience: November 2018
Thank Angeldiezzz
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 12 December 2018

Dear Angeldiezzz, Thanks for taking the time to share your experience. We are happy to read that you appreciated the umbrellas we regularly provide to our lovely customers. On the other hand, we regret to get to know that the selection of our products did...More

Reviewed 12 December 2018 via mobile

Very good place! Whit a lot of store!some day there are a lot of people bit the day when i come All was going fineMore

Date of experience: December 2018
Thank Serena C
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 12 December 2018

Dear Serena C, Thanks for sharing your positive experience at Serravalle Designer Outlet. I kindly suggest you to subscribe to our newsletter to make sure you get the best deals of the season. Look forward to welcoming you back soon. Best regards, Francesco Francesco Liguori...More

Reviewed 11 December 2018 via mobile

about 2 hours by bus from milano in direction of Genua (tickets 20 euro; 3 departure points in milano city center) to arrive at this designer outlet shopping. many shops with good choice of italian designers, and some restaurants and bars. prices are still often...More

Date of experience: December 2018
Thank moniquek170
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 11 December 2018

Dear moniquek170, Thanks for sharing your valuable feedback. We are glad to read that your overall experience was great. Serravalle Outlet is one of the biggest Designer Outlets in Europe and we suggest to carefully plan the visit to make sure you have enough time...More

Reviewed 2 December 2018 via mobile

Those who said good here is those who want to buy Italian Branded. If you want to buy Tommy Hilfiger, Guess, Calvin Klein, Polo, Armani exchange, Gucci, Timberland, Skechers, Adidas, Nike etc... New York Woodbury outlet is buy heavan. Samsonite Europe is cheaper. Some outlet...More

3  Thank boomerangrodger
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 4 December 2018

Dear boomerangrodger, Thanks for sharing your thoughts on TripAdivsor. We do value all the feedbacks, positive and non positive ones. We will take this into consideration as a chance to further improve the experience we offer in our Centre. Hopefully, we will have the chance...More

Reviewed 26 November 2018

Good discounts, goot veriety, i took ZaniViaggi shatel bus from milano centralle , 20 EUR, that araives to outlet at 11 am and go back on 16:15 i think its enough time . very comfortable bus with free wifi, also u can connect to free...More

Date of experience: November 2018
2  Thank 402alinae
Serravalle_Outlet, Responsabile relazioni con la clientela at Serravalle Designer Outlet, responded to this reviewResponded 30 November 2018

Dear 402alinae, Thanks for your kind review. Yes, Zani Viaggi is one of our loyal business partners and we always strive to grant the best experience to our guests. They do provide a wi-fi internet connection on buses and it is always very appreciated by...More

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Questions & Answers
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katraveler01
24 December 2018|
AnswerShow all 4 answers
Response from pcontis | Reviewed this property |
The winter sales season starts on January 5. It lasts till March Mar 5, 2019. Enjoy!
1
Vote
MissHanna N
17 December 2018|
AnswerShow all 7 answers
Response from atillad629 | Reviewed this property |
Tursday is the best sikent and no stock problem
0
Votes
evazmiezash
7 October 2018|
AnswerShow all 2 answers
Response from atillad629 | Reviewed this property |
I have no idea about it please contact directly to outlet
0
Votes