NBS - Japan Snowsports Specialists

NBS - Japan Snowsports Specialists, Kutchan-cho: Hours, Address, NBS - Japan Snowsports Specialists Reviews: 4.5/5

NBS - Japan Snowsports Specialists

NBS - Japan Snowsports Specialists
4.5
Ski & Snow Tours • Lessons & Workshops
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8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
NBS is Niseko's premier all in one- Ski & Snowboard School, Kids Club, Rental & Retail centre. Located in a prime ski in- ski out position, the Alpen Ridge NBS store offers a variety of adult, child, group & private lessons, quality rental gear from big brands and a retail store stocking the must have snow accessories to keep you warm, safe and looking good on the snow! NBS now also offers retail and rental in Hakuba!
Suggested duration
More than 3 hours
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4.5
259 reviews
Excellent
180
Very good
48
Average
11
Poor
11
Terrible
9

Nagromsivad
Hong Kong Island, China29 contributions
Feb 2020 • Family
What do you want from a ski school? Knowledgeable staff ✔️ good equipment ✔️ instructors that our kids loved ✔️ making progress to be better skiers and snowboarders ✔️ flexibility and making it feel like we were part of a small Niseko family ✔️

We loved our time in Niseko, and would happily recommend NBS and especially Andy, Gloria, Dan, Guy and the rest of the in-house team. This is our second time using NBS and we will must definitely do the same in the future.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Nagromsivad, Thank you for taking the time to review your NBS experience! We're thrilled to hear you had such a positive experience and everything ran smoothly. This is exactly what we want for all of our guests. We will be sure to pass this feedback on to the instructors mentioned! We hope to welcome you back to NBS on your next ski trip! Kind regards, Rachel
Written 17 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

cyc816
2 contributions
Feb 2020 • Friends
Terrible experience!!! I whole heartedly would not suggest tuition with them unless you want your whole Niseko experience to be ruined!!

I booked a private ski tuition for me and my friend given he was a first time learner although I am not. We were both hoping through private tutor might bring more care and attentiveness to my friend’s first time experience unlike the group lesson.

Turn out the private tutor has an extremely bad attitude problem, always keep throwing temper over my friend when he can’t achieve the assigned ski skills as a first time learner, while the tutor did not give out any instructions on how to ski properly. The tutor was constantly on her phone either messaging or on calls and she was never paying any attention on us on the slopes! You can imagine just how devastated having a tutor like this for my friend’s first time skiing experience.

As mentioned, I was not a first time learner, I have had lessons with quite a few other ski schools including the GoSnow, and with comparison, this is really the most awful tuition experience I have ever had!!! I shouldn’t have picked NBS just because it’s closer to our stay when it completely ruined our ski trip experience and my friend don’t like skiing anymore after being thrown over with temper for a whole day!

Hope there will not be another victim like us!
Written 13 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear cychh816, Thank you for taking the time to review your lesson experience with us. We pride ourselves on the quality of our services so I am very sorry to hear that we did not meet your expectations. We have provided feedback and guidance to the instructor in the hope that no other guests have the same experience as you. This is an extremely uncommon situation for us, we value your feedback and will do our best to improve our services for future guests. Please email me at rachel.hall@nisekobase.com if you have any futher questions, Kind regards, Rachel
Written 17 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

raphaelle r
2 contributions
Mar 2020 • Family
My children took snowboard and ski lessons with NBS at Niseko. They made huge progress and enjoyed the lessons so much they took additional lessons. Coaches were very nice and encouraging and patient with the younger one.
Written 9 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Voyager503210, Thank you for taking the time to leave your review. We're thrilled to hear your children had such a wonderful time in their lessons! good on them for trying both ski and snowboard! We hope to welcome you back to NBS for another family ski trip! Thanks, Emma
Written 11 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

jknipe101
Perth, Australia6 contributions
Feb 2020
We used NBS for our ski hire, ski storage, and lessons for our kids (3 and 5). Everything was so smooth and the instructors who were looking after our kids were top notch. If I was going back to Niseko I would not hesitate at all about booking with NBS again.
Written 8 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello jknipe101, Thank you for taking the time to review your NBS experience! We're thrilled to hear you had such a positive experience and everything ran smoothly. This is exactly what we want for all of our guests. We hope to welcome you back to NBS on your next ski trip! Thanks, Emma
Written 11 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lhousehold
21 contributions
Feb 2020
Our toddler took 4 weeks of lessons with NBS and loved every day of it. We worried a little that there was no magic carpet since he’s young but he went on the family lift with his coach on the first day (while we watched speechlessly). We thought he would need a break every few days, but he’s gone 6 days a week without a single complaint. We are just so impressed with his progress. He’s already been down the Shirakaba run at the top and all the way down back to Alpen Ridge on his own the entire time. The team is really excellent, and it appears that the turnover is low which means we can look forward to having the same coach next season. The rentals and school team are warm and friendly. My son is enthusiastically welcomed on a first name basis every morning and every time he returns from skiing. At first we were going to go with a competitor (in blue, very visible in Hirafu) but they really didn’t leave a good impression when they told us we had to take a minimum 4 hour private lesson if we wanted a morning slot. When I pointed out that they only recommended 2 hours for 2 year olds they suggested that we could pay for 4 hours and “just leave after 2 hours”......well that tells you the type of clientele they are catering to. I spoke with another parent with an older child who also said it really depends on which coach you get at the blue competitor (too big of a team now) but with NBS, it’s always reliable coaching. NBS has been flexible as we have extended our stay several times. Rentals are great, good quality equipment. I changed my boots and skis several times and found the perfect pair. They were more than happy to exchange my skis when they needed waxing. Great job NBS. We’ll be back.
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello lhousehold, Thank you for taking the time to review your NBS experience! We're thrilled to hear you had such a positive experience and your son loved his lessons. This is exactly what we want for all of our guests. It was pleasure to have you and your family here for so long! We hope to welcome you back to NBS on your next ski trip! Kind regards, Rachel
Written 17 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chin L
Kuala Lumpur, Malaysia4 contributions
Feb 2020 • Family
Excellent. We had to change our boots due to fitting issues after a day of use - done! No questions asked. Helps that they have a storage facility near the lifts. Lesson instructor was very accommodating to our requests especially when you have young kids.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi nyccl, Thank you for reviewing your recent experience with NBS. It is wonderful to hear you had such a positive experience! It is so important that the boots fit correctly, and we are always happy to change them over as many times as needed to get the perfect fit. We are very proud of the team of instructors we have at NBS this season. I'm thrilled to hear your lessons were a success and that your requests were listened to. We hope to welcome you back to NBS again in the future! Thanks, Emma
Written 3 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chris
1 contribution
Feb 2020
The staff was knowledgeable and friendly. Great ski selection too. The ability to ski in/out of the shop is a huge plus.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi saltycs, Thank you for reviewing your recent NBS experience. It is wonderful to hear you had such a positive experience! Our location is definitely convenient and makes it easier to get our guests out on the slopes as quick as possible. We hope to welcome you back to NBS again in the future! Thanks, Emma
Written 3 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

side11
Hong Kong28 contributions
Feb 2020
I have been using NBS for my ski rentals for about 10 years. You can book online easily and they retain your details on their database so you can refer back to previous years to see what skis you booked and your sizes etc. Usually when you turn up to collect the skis and poles, they are efficient and helpful and you can walk away with the skis within less than 10 minutes.
Written 18 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello side11, Thank you for reviewing your recent NBS experience. It is amazing to hear you have been using our services for 10 years! We always strive to make the rental process as quick and streamlined as possible. We hope to welcome you back for yet another trip! Thanks, Emma
Written 21 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jingga
Jakarta, Indonesia2 contributions
Jan 2020 • Solo
I booked ski lessons for 2 days in NBS, was amazing and the teachers are super friendly. Definately will go back!
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Jinggabarn, Thank you for reviewing your recent NBS experience. We're thrilled to hear you enjoyed your lessons! We hope to welcome you back to NBS again soon! Thanks, Emma
Written 7 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

kerryjonker
Singapore, Singapore26 contributions
Jan 2020 • Family
This is the third year in a row that we have booked ski and snowboarding lessons for the whole family with NBS in Niseko and our experience has been consistently really good. The kids club is excellent, the ski instructors are safety conscious, skillful and make the lessons so much fun. For the adults, the group lessons provide a solid foundation, with the instructors adapting to the requirements of the group. There is also always the option of moving to a private for particular areas of focus. The administrative staff are a pleasure to deal with: true professionals without losing any of the warmth and humanity that we appreciate as holiday-makers.
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello kerryjonker, We love to hear from our returning NBS guests! We are so happy to hear that your third trip was another positive, enjoyable experience! There are positives to both group and private lessons, and like you said, you can always move from one to the other which I think is a great option for our guests. Thank you for the kind words regarding the administration staff. It is lovely to hear that they were professional but warm and approachable at the same time. You're on holiday after all! We hope to welcome you back to NBS for yet another great family trip! Thanks, Emma
Written 7 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about NBS - Japan Snowsports Specialists

NBS - Japan Snowsports Specialists is open:
  • Sun - Sat 8:00 AM - 8:00 PM

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