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An inbound tour operator founded with the aim of providing our customers a personalized service, distinctive on the market. A company with a unique blend of innovation, creative ideas, in-depth knowledge of the destination, flexibility and an...more
Was unclear about pickup details. Shuttle came to pick me up. No message when driver came. They called my room when I was near the reception area. A message to my phone would have let me know they were there, and I would not have...More
I booked this trip and they told me at the last minute it was cancelled because not enough people booked. Which gave me no time to book with another company. They offered another trip which I took. It was not that interesting for me. We...More
It doesn't look like the advertising pictures at all. It's VERY HIGH up, so it's normally so cloudy that you can't see anything most days anyway. Even if your lucky and it's not cloudy, the locals say there hasn't been a lake for several years....More
Due to volcanic activity early in the morning the day of our visit, quite logically, no visitors were allowed for safety reasons.
Awaiting refund from Trip Advisor.
Rating should be "none", but this option is not available, so put on 3.
Bought a few tickets off the Trip Advisor site for myself and two kids (12/14). Would definitely recommend buying the admission tickets via TA than the parks website.
We bought for 7:40am. It was really clouded/smoked over all morning. What I didn’t know is you...More
This was a fantastic way to spend the day but it’s also a work out! As you’ll do lots of walking and hiking up and down Different variation of heights, just a warning as I thought I was was in decent shape but my quads...More
The staff was so friendly and accommodating. The hot springs are therapeutic and the grounds are breathtakingly beautiful. I’ve never seen so many butterflies in my life. Birds of paradise are my favorite flower and you can see them in full bloom everywhere. We even...More
We had an awesome trip. Great scenery and tons of fun. I would not hesitate to do it again. Daniel was our guide but all the guides I spoke with were friendly and took good care of us. Everything went off without a hitch. Pura...More