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Rio Secreto: Tours & Tickets

Open Now: 8:00 AM - 3:00 PM
Open today: 8:00 AM - 3:00 PM
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  • Excellent80%
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  • Average3%
  • Poor1%
  • Terrible1%
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About
Mexico reveals its newly-discovered underground river: Very few places in the world boast conditions that make it possible to witness the extraordinary beauty of an underground river. Rio Secreto is a fantastic journey into a unique system of...more
Certificate of Excellence
Open Now
Hours Today: 8:00 AM - 3:00 PM
Suggested Duration:2-3 hours
Contact
Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 | Ejido Sur, Playa del Carmen 77712, Mexico
Website
+52 984 147 6050
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Popular mentions
Great trip, guide was knowledgeable and informative. Cannot take your own photos, we bought the package, and received 3 pictures of other people. Would have preferred less pictures of the ceremony, and extra inside the cave. Need to be in good physical condition to do this tour.
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Response from NayeliGarza, Analista de mercado at Rio Secreto
Responded 3 days ago
Dear Ambassador784991 Thank you for taking the time to write your review. We appreciate your feedback on your perception of our Natural Reserve. In any case, we will pass your comment to the corresponding area, so that it is taken into account. Again, thank you for your comment.We invite you to visit our social media for more information. Kind regards and we hope to see you again. ¡Greettings!
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This was a once-in-a lifetime experience that we thoroughly enjoyed. The caves are beautiful and swimming through them was such a unique adventure. Our guide Martin was knowledgeable and made the trip a blast.
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Response from NayeliGarza, Analista de mercado at Rio Secreto
Responded 3 days ago
Hello G8506NVtheresab Thank you so much for your comment. We are very happy to know that you and your family enjoyed the tour and the company of the staff. In Río Secreto we love our work and we like to pass it on to our visitors, making this tour a unique experience. We look forward to meet again at this underground marvel. Greetings!
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Words can not express how amazing this tour was. The underground cave was absolutely beautiful. The warm water is sometimes waist high and other times not even to your ankles. The guides are well informed and make you feel perfectly safe, even when you are instructed to turn
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Response from NayeliGarza, Analista de mercado at Rio Secreto
Responded 3 days ago
Hello fbbrown Thank you for sharing your thoughts with us. We are very happy to know that you and your family enjoyed the tour and the company of our guide. Our mission at Río Secreto is to transform our visitors through a unique journey into the bowels of the Earth. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit. Greetings!
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We chose this excursion (AMAZING SECRET RIVER) when our ship was in port. We think it was the BEST excursion we have ever taken, truly!! Our guide was amazing and so knowledgeable. We were incredibly impressed with place. HIGHLY RECOMMEND!!
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Response from NayeliGarza, Analista de mercado at Rio Secreto
Responded 3 days ago
Hello conniel62 Thank you for your comment We are so pleased that you had a great time with us at Rio Secreto and that this experience.We agree that this is no ordinary cave, but a fantastical underground world filled with spacious caverns, fresh air and crystal-clear blue water that runs through it all. We are so glad you could share it with us. We look forward to meet on your next visit to this underground paradise. Greetings!
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Our tour guides Alma, Enrike and Johny the photographer where amazing! We really had an amazing time with them and they showed us a great time. It's obvious they love there job and they made us love Rio Secreto! I highly recommend it!
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Response from NayeliGarza, Analista de mercado at Rio Secreto
Responded 1 week ago
Hello Nicolas G Thank you for sharing your thoughts with us. In Río Secreto we love our work and we like to pass it on to our visitors, making this tour a unique experience. Glad you had a great time with us. We hope you will come visit us again sometime Greetings!
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