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360 Chicago Observation Deck (formerly John Hancock Observatory) Admission

From US$22.00
Free Cancellation up to 24 hours in advance
  • Admission to the 360 Chicago (John Hancock Observatory), located above the Magnificent Mile
  • Ride to the top in North America's fastest elevators, which rise 1,000 feet (305 meters) in 40 seconds
  • Enjoy 360-degree views of the Chicago skyline and Lake Michigan
  • Access to BAR 94 and free Wi-Fi
  • Upgrade your ticket to include two visits within 48 hours
  • With mobile tickets, simply scan your phone for direct entry into 360 Chicago
  • Access to TILT, the new thrilling feature that offers visitors downward facing views from 1,000 feet up (if option selected)
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Tower above the Windy City’s world-famous skyline with admission to 360 Chicago (John Hancock Observatory). Ascend 94 stories to the observation deck of one of the tallest buildings in North America aboard its lightning-fast elevator. Then check out bird’s-eye views of landmarks like the famous Willis (Sears) Tower and the lakefront shoreline, and enjoy a variety of interactive touch screens and educational exhibits on site.
Upgrade to the Sun and Stars package for two visits to the observation deck within 48 hours.
With mobile tickets, simply scan your phone for direct entry into 360 Chicago.
What to Expect
Enjoy the high point of your Chicago visit with this admission to 360 Chicago (John Hancock Observatory), 94 stories up in one of the country’s tallest buildings. Anyone looking to get an incredible view of the unique lakefront landscape and scenic architecture of Chicago will enjoy this sky-high excursion.
Make your own way to the 360 Chicago entrance, located along Michigan Avenue. You can choose to visit any time during the site’s hours of operation. Once inside the building, step into a high-speed elevator that will whisk you more than 90 stories above the ground at a speed of 20.5 mph (33 kph). As the doors open, make your way to the floor-to-ceiling windows as you enjoy incredible aerial views of the Windy City in all four cardinal directions.
Depending on the time of day you visit and the season, you’ll see all manner of interesting highlights. Morning and afternoon tend to give Lake Michigan a richer blue tint, while sunset offers the perfect opportunity for a romantic moment. After dark, the city sparkles down below.
In addition to great views, 360 Chicago offers a number of onsite amenities. Play around with the interactive touch screens, allowing you to zoom in and out of various landmarks visible from above. You can even test your knowledge with a series of digital games that explore the city. The guide features five different languages, and a version just for kids.
Those who have worked up an appetite from the high altitude can stop by BAR 94, for a delicious array of gelato, Italian coffee, cocktails, and light bites.
• The Sun and Stars option is good for two visits (valid for 48 hours) to the observatory, providing the opportunity to enjoy Chicago views by both day and night.
• The TILT option offers access to this brand new attraction of outward tilting glass 1,000 feet above the Magnificent Mile. This is the first of its kind in the world and offers unique, downward facing views.
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Reviews (126)
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1 - 5 of 46 reviews
Reviewed 2 days ago

My kids and I had a great time doing this experience. The views were great. Went up in the evening and managed to stick around til mostly dark, so had different views within a few minutes. We used the City Pass, but the regular line...More

Date of experience: July 2019
Thank iowakrb
Reviewed 3 days ago

I visited the 360 Sky observation deck on the 4th. I did an afternoon visit. Let early cloud cover clear off and before it got crowded at night. Views were fantastic. My advice purchase the skip the line ticket. I was able to go right...More

Date of experience: July 2019
Thank Kyle H
Reviewed 1 week ago via mobile

The views were spectacular but may have been more amazing at night. Disappointed with the tilt experience Felt it didn't add anything

Date of experience: July 2019
1  Thank Laura G
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 4 days ago

Thanks for the review. We understand TILT is not for everyone, which is why we make it completely optional and encourage everyone to watch it before buying tickets. We’re happy you enjoyed the views and hope you can come back soon!

Reviewed 1 week ago

I gave average rating because there is only ONE elevator to take visitors up and down. It's quite a wait for the elevator to go 94 floors! In essence the lines are long to go up and down. Once you are up there, the views...More

Date of experience: June 2019
Thank Newbie645
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 4 days ago

Thanks for the review. Like most tourist attractions, lines are longer for us on weekends and holidays. We have more than one elevator running at all times and do everything we can to get our guests up and down as quickly as possible. Hope you...More

Reviewed 2 weeks ago

The views were extremely beautiful during our nighttime visit. A notable difference from the Skydeck (at the Willis tower) was the screened-in outdoor platform. This allowed for not only incredible views but front row seats to see other try the “tilt” experience. However our experience...More

Date of experience: July 2019
Thank maggie_perkins1
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Questions & Answers
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5 July 2019|
Response from katjam2020 | Reviewed this property |
I didn't see luggage storage. I would call and ask. It is a busy place, so I doubt it. Good luck.
1 July 2019|
AnswerShow all 4 answers
Response from 35marin1150 | Reviewed this property |
It is all indoors. There is a TILT attraction within which you can look into....we didn't opt for that.
1 July 2019|
AnswerShow all 5 answers
Response from Lindagerr | Reviewed this property |
Sorry for the delay, I would not rent a car if I was you easier and less time consuming to use public transport or Lyft ( I had some great Lyft drivers in Chicago). Just make sure you leave plenty of time to get back through... More
Key Details
  • 360 Chicago Observation Deck
  • Duration: 24h
  • Mobile Ticket Accepted
  • Instant confirmation
  • Languages Offered: English, French, Italian, Japanese, Portuguese, Spanish
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