Almaty Tours
Kazakhstan and Kyrgyzstan 8 days Private tour from Almaty
5

Kazakhstan and Kyrgyzstan 8 days Private tour from Almaty

By SUVtours
Recommended by 95% of travellers
95% of reviewers gave this product a bubble rating of 4 or higher.
About
from
HK$21,111.63
per adult (price varies by group size)
Lowest price guaranteeFree cancellation

Ages 5-80
Duration: 8 days
Start time: Check availability
Mobile ticket
Live guide: Russian, English
More


  • Breakfast
  • Dinner
  • Breakfast
  • Dinner
  • Dinner
  • Breakfast
  • Lunch
  • Lunch
  • Dinner
  • Breakfast
  • Lunch
  • Dinner
  • Lunch
  • Lunch
  • Breakfast
  • Lunch
  • Breakfast
  • Breakfast
  • Lunch
  • Dinner
  • Lunch
  • Dinner
  • National Park fees
  • Bottled water 1.5L per person per day
  • Overnight twin accommodation in a hotels or guest houses
  • Professional guide/driver
  • Transport by air-conditioned private SUV or minivan
  • Hotel pickup and drop-off (centrally located accommodations)
  • Entry/Admission - Altyn-Emel National Park
  • Entry/Admission - Aktau Mountains
  • Entry/Admission - Katutau Mountain
  • Entry/Admission - Altyn-Emel National Park
  • Entry/Admission - Altyn-Emel National Park
  • Entry/Admission - Zharkent Mosque
  • Entry/Admission - Charyn Canyon
  • Entry/Admission - Lake Kaindy
  • Entry/Admission - Kolsai Lake
  • Entry/Admission - Jeti-Oguz Canyon (Seven Bulls Rocks)
  • Entry/Admission - Issyk-Kul Lake
  • Entry/Admission - Barskoon Gorge
  • Entry/Admission - Barskoon Plateau
  • Entry/Admission - Issyk-Kul Lake
  • Entry/Admission - Canyon Fairy Tale
  • Entry/Admission - Burana Tower
  • Entry/Admission - Osh Bazaar
  • Entry/Admission - Tamgaly Gorge
What's not included
  • Surcharge for single accommodation, if required
  • Alcoholic Beverages
  • Food and drinks, unless specified

Start:Multiple pickup locations offered.
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      Airport pickup offered
      During checkout you will be able to select from the list of included airports.
      • Almaty Airport, Almaty Kazakhstan
      End:This activity ends back at the meeting point.

        • Not wheelchair accessible
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 109980P18

        • Confirmation will be received at time of booking
        • No heart problems or other serious medical conditions
        • Travellers should have a moderate physical fitness level
        • Vegetarian option is available, please advise at time of booking if required
        • This is a private tour/activity. Only your group will participate

        • If you cancel at least 7 days in advance of the scheduled departure, there is no cancellation fee.
        • If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
        • If you cancel within 2 days of the scheduled departure, there is a 100 percent cancellation fee.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 109980P18

        Reserve your spot

        Similar experiences

        Itinerary
        Overview
        Full Map
        30 stops
        Day 1
        Almaty / Aktau mountains /...
        Day 2
        Basshy village / Singing Dune /...
        Day 3
        Hot Springs / Bestamak Canyon /...
        Day 4
        Saty village / Kaindy Lake /...
        Day 5
        Saty village / Karakol /...
        Day 6
        Kadzi Sai / Barskoon / Arabel /...
        Day 7
        Issyk-Kul / Burana Tower / Bishkek
        Day 8
        Bishkek / Tamgaly petroglyphs /...
        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • SUVtours
          200
          Almaty, Kazakhstan
          Joined in March 2018
        • AnindyaB9
          0 contributions
          5.0 of 5 bubbles
          Great Experience!
          The trip was wonderful and pretty well planned. Mr. Kirill and Ms. Xeniya were most helpful and even managed some very last minute changes that we required. The glamping at Kolsai Lakes was beyond fantastic and the best part of the journey. Mr. Ramil, our guide was ever attentive and remained with us at every step. Loved the trip and would recommend to anyone else. Cheers !!
          Written 24 July 2024
        • Odoriko
          0 contributions
          5.0 of 5 bubbles
          Private 12 days itinerary covering Kazakhstan and Kyrgyzstan
          In the planning stages Krill communicated with us promptly. After knowing our interests and our needs, he prepared a 12 days itinerary covering Kazakhstan and Kyrgyzstan. Excellent itinerary covering amazing landscapes. All arrangements were smooth. Selection of places of stay were the most comfortable available.Same with restaurants. Even when there was a problem with hotel cancellation, not the fault of SUV but the hotel, Krill rearranged our stay immediately. We will always remember Chonashu Pass and the glacier area. Alex was our guide and driver, and excellent one, for the whole tour. We really enjoyed the trip with him. We appreciated his flexibility and his choice of places. It is important to note that the cars used by SUV are well maintained, comfortable and in good condition. We leave both countries with very good memories and can fully recommend the services provided by SUV. Thank you for making this trip a very enjoyable experience.
          Written 26 June 2024
        • aakashv546
          0 contributions
          2.0 of 5 bubbles
          Detailed review of our experience with SUV tours
          We are a couple who have travelled to more than 40 countries and have taken help of a local tour company in 5 so we have some idea on what to expect in what kind of budget. This is our personal experience and might not be applicable to every type of traveler. * Food We felt the food options were not upto the mark. In Basshy we didn't have vegetarian option for the first day lunch and my wife only had to eat boiled potatoes inspite of mentioning it much in advance. In Saty, the options were less and limited. We had to eat the same dinner on both the days. Breakfast didn't have anything other than porridge and bread. Overall rating 2/5 * Accommodation Basshy accomodation was awful. The room was stuffy, smelly, hot and filled with mosquitoes. It couldn't have been worse for us, we couldn't sleep half the night. Saty acco was better in all regards from Basshy but still pretty average. Overall rating 3/5 * Guide Although our guide tried his best but we found many things lacking. To start with - a) He was always with us even after reaching the location. Since we are a couple we would have appreciated space in exploring things ourselves especially after reaching the exact spot. He used to walk side by side of us all the time and it felt rude in letting him know about it. b) After complaining to him immediately about our accomodation in Basshy, he didn't do anything. He could have atleast talked to the owner and provided us with a table fan but he didn't. We saw other guides making a lot of effort on that regard. It was honestly very disappointing. c) He cared more about his food needs rather than us. Even when my wife didn't have anything to eat in Basshy he didn't make an effort to make sure she was served 'something' I believe he was trying his best but in our opinion he was not a proper 'guide' and was doing this job only as a part time. It was utterly disappointing for us. Overall rating 2/5 * Trip itinerary We believe trip planning could have been done in a much better fashion. We could have covered Issyk lake while going from Almaty towards Charyn. Also stay in Saty could have been extended by 1 day so that we could have hiked in Kolsai lakes. Overall we didn't feel like much customisation was available in real time for us inspite of charging a lot of money. Overall rating 3/5 The country is beautiful and we loved the drive and natural beauty it offered. That made up for a lot of issues we faced during the trip. We are not a high maintenance people and have backpacked in minimal budget across many countries hence the issues we faced shouldn't be waived off randomly. We are also not typical tourists who would just go to a place for pictures but for the overall experience. Overall trip rating for us 2/5 Although we would tell everyone we know to go to Kazakhstan and esp Almaty region but we would unfortunately be asking them to look for a tour company other than SUV tours. Maybe it was just us who felt this way but we think it is our right that we tell our story.
          Written 24 June 2024
        • Umesh2802
          0 contributions
          5.0 of 5 bubbles
          Highly recommend
          We took the 3 day tour with SUVTours. We had a wonderful experience. We travelled with 6 years old kid, thus itinerary was slightly changed for us. Except a few minor things, things were as per itinerary. Our guide was very good as well. Would highly recommend everyone to opt SUVTours for travels to Almaty.
          Written 22 June 2024
        • 875mujeebk
          0 contributions
          4.0 of 5 bubbles
          Fantastic
          Fantastic experience. Nice hotels, delicious local food and extra ordinary support from the guide Mr. Yelder of SUV tours and very new Nissan Patrol vehicle are key highlights. We enjoyed a lot and suggest to others
          Written 15 June 2024
        • AmbareeshD
          0 contributions
          5.0 of 5 bubbles
          Absolutely Recommend- 5 Star
          We did a 8 days tour for 4 people and were taken care from day 1. The organisers took full ownership and also helped us with Vegetarian food. Our Guide knew all the places in detail and took us to the right places and was accompanying us. Highly recommended Group for travelers visiting Kazakhstan.
          Written 26 May 2024
        • Relax23616773192
          0 contributions
          5.0 of 5 bubbles
          Memorable vacation
          Kirill customised our tour for 6 days to visit all places in and around Almaty. The trip was great, myself and my wife enjoyed it thoroughly. Bakthiyar (our guide) did a great job explaining each places and taking care of us very well, he helped out with a rain coat when it rained unexpectedly. There was even a surprise celebration on our anniversary day!! I'm very happy with the plan Kirill provided and how it covered all the places. The inclusion of drones was a great idea and we have amazing footages that will remind us of the places we visited! Thank you so much for making this vacation memorable and cherishable!!
          Written 30 April 2024
        • mayaritae
          0 contributions
          5.0 of 5 bubbles
          Great company, excellent tour
          Great tour, great itinerary adapted to our preferences, and phenomenal guide Alexandr who took us off the beaten path to some amazing trails. We communicated with Kirill for the booking- everything was smooth and easy. Cannot recommend them enough
          Written 28 April 2024
        • Inspire17083248555
          0 contributions
          5.0 of 5 bubbles
          Great experience on our trip in Kazakhstan
          We had great experience with SUV Tour. The tour schedule, car, guide, schedule,accomodation are great. Kirill helped us with option that we can choose on the tour since we had list of places that we wanted to visit however we only had limited time. He is fast response and very helpful. Yelbossyn, our guide and driver, is amazing. He share many information about Kazakhstan and places we visit, friendly, helpful and he drive carefully but on schedule. He is also good in photography. We enjoyed the trip and recommend to join this tour
          Written 27 April 2024
        • annash2024
          0 contributions
          4.0 of 5 bubbles
          Very memorable experience of Kazakhstan and Kyrgyzstan!!!
          We went for private trips to Kazakhstan and Kyrgyzstan for 5 days, It was indeed on of the best experiences in my life, the views of the mountain, lakes, canyons are some of the best I’ve seen. We enjoyed the trip a lot also because the help of our guide, Baha. He’s very friendly and easy going which make the road trip interesting and not boring, we sometime stop along the way just to breath the air and feel the environment around us. We also love the food and Baha always brings us to good restaurant and choosing good dish, we get to taste all kind of traditional Kazakh and Kyrgyz dish. One of the interesting part and kind of unplanned was we get to see on first hand the traditional sport of Kazakhstan; Kokpar. One of our destination, Altyn arashan, was hard to reach and require special car which only the local have and can drive, at the time it was not readily available and causing us delay and not able to go to the top of the mountain, despite that we still enjoyed the experience and make a few stops along the way. Highly recommend suv tours, keep up the good work !
          Written 23 April 2024
        • Jessica D
          0 contributions
          5.0 of 5 bubbles
          Unforgettable
          From the moment I contacted Kirill from SUV tours, he has been extremely helpful. I had already planned where I wanted to go in Kazakhstan but driving around was not an option so I had to find a driver for my friends and I. What we got was a driver & a guide! Kirill created a bespoke itinerary & package that included meals, accomodations & park fees. We had an unforgettable experience. Kazakhstan is truly beautiful! Thank you to our guide & driver Ramil & Kirill for organizing it. Would definitely recommend this experience!
          Written 13 April 2024
        • Adventure00929521711
          0 contributions
          5.0 of 5 bubbles
          Top notch private tour in Almaty to trust
          Wonderfully executed and programmed private tour. Our guide Sultan was amazing and he drove the car and guide us to all location without any hurdles. Especially as a family, we have tension in the beginning that how private tour will be safe, but without giving any surprise Sultan showed us how SUV tour is professionally taking care of their clients. Our family fully enjoyed this trip in these all locations. A big shout out to Sultan and SUV tours for making Kazakhzthan proud infront of other nationals. Five star ratings to all: Professionalism, Timing, Safety, Communication, Assistance... etc....Good job, keep it up 🤝
          Written 13 April 2024
        • leeyikki
          0 contributions
          5.0 of 5 bubbles
          Still dreaming of the snow at the lakes
          A bit greedy to see as many spots as I could amidst the tight schedule. Was grateful that I had the right choice to join this day tour! Alex is so knowledgeable about everything in Kazakhstan. For me, travelling isn’t just to visit checkpoints but to find your soul or to learn about the soul of another place. It’s impossible to deep dive into a country’s long history and culture within just one day, but I could see the best of Almaty that I couldn’t do on my own - thanks to Alex’s great introduction. A visit to the canyon is like being in a movie - indeed some films or commercials have been shot there. It’s not another Grand Canyon but a natural landscape wonder that you may truly be immersed into, given that it’s not overcrowded like those in US. The lakes are absolutely a surprise - wow! You don’t need to rush with throngs of people like in Hokkaido but can appreciate a gorgeous scenery, especially with some snow, equivalent or even (in my opinion) more beautiful than those Hokkaido lakes - self-explanatory from my photos. Looking at the forests from the horseback was one of the greatest highlights to me - but be careful. Last but not least, those local meals and drinks offered by Alex were impressive! Thanks again Alex!
          Written 3 April 2024
        • _ukaszs209
          0 contributions
          5.0 of 5 bubbles
          Best Tour Ever!
          Exploring Kazakhstan and Kyrgyzstan was an absolute delight! From the vibrant markets of Almaty to the stunning landscapes of the Tien Shan Mountains, every moment was filled with wonder. The warm hospitality of the locals made us feel right at home, and expert guide enriched our experience with his knowledge. Whether it was sampling delicious local cuisine or immersing ourselves in nomadic traditions, every day brought new adventures and unforgettable memories. Highly recommended SuvTours for anyone seeking an enriching and unforgettable journey through Central Asia.
          Written 2 April 2024
        • Getaway48758022846
          0 contributions
          5.0 of 5 bubbles
          Super value for money exciting 8 days Kazakhstan Krygystan tour!!
          We did 8 Days Kazakistan Krygystan tour with Kiril. We also had Ramil as our guide in 2nd car. We were 3 couples. Kiril self drove one of the 4 WD and Ramil drove another. Both SUVs were great. Kiril made all stay arrangements. We all are vegetarians and we had excellent food on all days. In cities, Kiril took us to most expensive restaurants. Ramil has full knowledge of all places. We were taken to most beautiful remote places. Kiril took all the details seriously even though he himself is joyful fellow! he never gets tired, Ramil too. Both of them drove safely, We will definitely do all future trips with them for this region. Already, 16 peopple are doing tour thru Kiril in May 2024. SUV tours is highly recommended. You can't go worng on any points.
          Written 20 March 2024
        See all 200 reviews
        These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Most Recent: Reviews ordered by most recent publish date in descending order.

        Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

        Popular mentions

        5.0
        5.0 of 5 bubbles22 reviews
        Excellent
        19
        Very good
        2
        Average
        0
        Poor
        1
        Terrible
        0

        Ivan M
        18 contributions
        5.0 of 5 bubbles
        Wow, what an amazing adventure! So special, so memorable, and such warm and friendly care from our amazing guide Mihail. We had the time of our lives visiting the amazing sites in Kazakhstan and Kyrgyzstan, and getting to know the two countries a little. The trip was really comfortable and perfect. Great food, great car and guesthouse, and Mihail was amazing at finding incredible secret sites. The nature and hidden gems were unforgettable, and at most locations we were the only one there to enjoy majestic canyons, beautiful lakes and endless landscapes all to ourselves.
        Written 17 September 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear guests, thank you for your feedback. We are very glad that we helped you get to know Kazakhstan better. It was our pleasure to organize this tour for you.
        Written 13 November 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Agnel P
        Dubai, United Arab Emirates2 contributions
        5.0 of 5 bubbles
        Jul 2024 • Family
        This trip was amazing. We were 2 families with children so we opted to travel by SUV vehicles. Our guide Ramil was quite knowledgeable and explained everything well. Most of the places we toured were at the countryside so the views were amazing and journey interesting. Will definitely recommend this tour for people who are interested to know more about history and culture.
        Written 22 July 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Nilam P
        Kuwait City, Kuwait56 contributions
        5.0 of 5 bubbles
        Oct 2022
        What an amazing experience with SUV tours during our recent trip to Kazakhstan and Kyrgyzstan. Everything was organized very well and our tour guide Michael was the absolute best! Not only did he get us to all the places safely and on time but also he took care of our food preferences, accommodation needs, and site seeing. Michael is originally from Kazakhstan so he knew the best routes and sites and thanks to him, we have seen spectacular, breathtaking views throughout the journey. We learned a lot about local people, their lifestyle, and their culture during the trip and it was a lifetime experience.
        SUV tours are a fantastic choice if you are planning a visit to this region.
        Written 19 October 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear guests, thank you for your feedback. We are very glad that we helped you get to know Kazakhstan better. It was our pleasure to organize this tour for you.
        Written 13 November 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        travelbug2859
        Penang Island, Malaysia205 contributions
        4.0 of 5 bubbles
        A memorable journey across the Almaty region absorbing in the beauty of mountains, sand dunes, wilderness, canyons, lakes, snow capped mountains, villages , culture, its great food and wonderful people.
        We had a wonderful and careful driver/guide - Sultan who took us to all the sights in the itinerary and also attended to our needs.
        The journey of the 8 days had been satisfying.
        Written 4 May 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Thank you for sharing your experiences from your recent journey across the Almaty region with us. It sounds like you truly immersed yourself in the stunning landscapes and rich culture of the area—from mountains and sand dunes to villages and vibrant local life. We're glad to hear that Sultan, your guide, provided excellent service and ensured all your needs were met while showcasing the best sights on your itinerary. It’s wonderful to know that the 8-day journey was satisfying and memorable for you. We appreciate your kind words and look forward to welcoming you on another adventure soon! Best regards, Kirill Nazarov Owner, SUVTours
        Written 8 May 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Sam Yuta
        1 contribution
        5.0 of 5 bubbles
        Mar 2020 • Couples
        We booked Kazakhstan & Kyrgyzstan trip with them, however with COVID19 situation and policy from government, we had to cancel the trip. With their great service, they agreed to fully refund our booking payment. Thank you about that and we are looking forward to book their trip again once the situation is resolved.
        Written 16 March 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        311noynoy
        Penang Island, Malaysia6 contributions
        4.0 of 5 bubbles
        Apr 2024 • Friends
        Outstanding sights/experiences: Charyn Canyon (more than the usual visitor main site), Arabel Pass (permafrost) and Eagle Hunting experience.
        Safe, and pleasant guide/driver in a comfy SUV. We felt like we were going around with a friend.
        Great delicious food which still met our dietary/allergy restrictions.
        Written 5 May 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Thank you for your fantastic review! We're delighted you enjoyed the unique experiences at Charyn Canyon, Arabel Pass, and the eagle hunting. It's great to hear you felt safe and comfortable with our guide, like traveling with a friend, and that our food met your dietary needs while remaining delicious. We look forward to your next adventure with us! Best regards, Kirill Nazarov Owner, SUVTours
        Written 8 May 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Gayathri S
        1 contribution
        5.0 of 5 bubbles
        Dec 2023 • Family
        Kiril was an amazing tour guide. Quite friendly and accommodating! We had a fantastic experience during the entire time of our tour. Canyons, lakes, mountains and people.. we loved every bit of it! Kazakhstan and Kyrgyzstan are indeed a hidden gem and untouched.
        Written 9 January 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Thank you so much for your lovely review! I'm delighted to hear that you had a fantastic experience touring Kazakhstan and Kyrgyzstan with us. It's always a pleasure to show guests the incredible beauty and diversity of these hidden gems, from the canyons and lakes to the majestic mountains and warm people. I'm glad that you found the tour friendly and accommodating. We strive to make each journey as enjoyable and memorable as possible, and I'm happy to know we succeeded with your adventure. Thank you for choosing us for your travels, and we look forward to welcoming you again for more exploration in the region! Best regards, Kirill Nazarov Owner, SUVTours
        Written 8 May 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Lola81Singapore
        Singapore, Singapore213 contributions
        5.0 of 5 bubbles
        We took the 8 days tour to Kazakhstan and Kyrgyzstan. Kirill’s responses over email were fast and detailed so we decided to proceed with the tour.

        Unfortunately, Kirill could not make it as our guide as his car broke down but we were very lucky to have Ruslan as our driver and guide over the 8 days. Ruslan was extremely supportive and helpful in our hikes which I needed much help with. He was also very humorous and he taught us few local and Russian words and dance moves.

        One of us fell very ill during the tour and Ruslan drove us for 5 hours to get us back to the city center at 1am. We are very grateful for his kindness and concern.

        Ruslan was very patient and always endure that we have sufficient water with us during the tour and making sure that we are comfortable in his well-kept vehicle.

        The sites visited are amazing. 8 days felt slightly too long after the 5th or 6th day but we did not regret visiting any of the amazing landscapes. Hikes were not easy on some days but the end points are stunning. We crossed the border to Kyrgyzstan on the 5th day and the queue was pretty. Coming back was rather scary though as it was a Sunday and many locals were attempting to cross the borders which do not have proper queues at the custom offices. Many were pushing, children were crying and we finally got across after 40 minutes or so. It was a great experiences though and Kyrgyzstan is an interesting place to visit.

        Kazahkstan is a beautiful country and we really love both the city center and the magnificent landscapes in the sites visited. We are missing it again.

        We will not hesitate to book another tour with Krill and his team if we visit Kazahkstan again!

        Written 23 August 2019
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Thank you so much for your feedback. Reviews is very important for us. We were happy to organize this adventure for you. Wish you all the best. Regards Kirill
        Written 21 November 2019
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        anteres
        United States69 contributions
        2.0 of 5 bubbles
        Oct 2022
        We have just returned from our tip to Kazakhstan and from the 8 day tour with SUV Tours Almaty. We were so looking forward to this trip but unfortunately this has been the most disappointing and upsetting trips I've experienced and I am writing this review so that others can determine if this is the right trip for them.

        Before I begin, just a little background about me is necessary since some people have the tendency to fall into a narrow minded belief that if I live in America, then I must have only been to Cancun and I expect resort type accommodation.
        Yes I do live in the USA but I was born and raised in a developing country on a different continent, I've lived in the UK for 5 years, traveled South America extensively and before getting to Kazakhstan and Kyrgyzstan, I'd visited 30 countries.

        We went on the Two Nomads Tours, 8 days, which covers Kazakhstan and Kyrgyzstan, and cost about USD 2400.

        Here are 8 facts about the trip that you need to know.

        1. The rooms are basic. Some beds are fine. Some mattresses have not been changed in years and you can feel the springs in your back. Some have stains on the blanket. The kind of stains left by men. Yes. Some have heat, some have no heat. Some just have a small heated floor panel in front of the bathroom that they try to pass off as heating.

        2. Showers are basic. Some have nice hot showers, but MOST have showers that turn cold mid shower. Some have places you can put your shower toiletries while others have not even a attachment to hang the shower handle.

        3. Food varies. One Guest House fed us 5 small dumplings for dinner and we went to bed hungry. No grocery store in the area and our guide left for the day to party at his friends place until 3AM (He told us so). One Guest House fed us decent food and the other gave my boyfriend diarrhea. I only avoided such a fate because I fed my dinner to the cats. It looked liked cat food anyway.

        4. You spend most of your time in the car on this trips. Most cars have dark-out windows in the back that you can barely see out of. The roads are bad and bumpy and with the lack of visibility, it makes for a very long and uncomfortable ride. When I brought this up with the organizer Kirill, he said that this is normal in Kazakhstan. To have darken back windows. Keep that in mind.

        5. Two of the 8 days on this tour is spent crossing over into Kyrgyzstan from Kazakhstan and back. The trip back from Bishkek into Kazakhstan takes two hours. The guide takes the car through separately and that portion takes 2 hrs. You have to take all of your belongings and walk through on your own. This process takes 1 hr. You stand outside the gates for an hour on your own with your luggage while you wait for your guide to rejoin you. Keep that in mind.

        6. Toilets outside of the guesthouses we stayed at are Asian style squatting toilets that are in the ground. Keep that in mind.

        7. They eat horse meat here. I managed to eat around it so you can survive if it bothers you.

        8. At the Guesthouses no coffee is provided. If you are a coffee drinker like we are, bring your own instant coffee.

        Why did my trip suck?

        1. After 18 hrs of traveling, not including transit time, we arrived at 5:30AM at Almaty airport. After sending my flight information to Kirill and confirming that someone will be there to pick us up with SIM cards and after he can confirmed it with me..... NOBODY was there to pick us up. We were approached by a scammer pushing us to take his taxi. We kept telling him we had a guide that was supposed to be picking us up. Without a local SIM I was not able to contact Kirill. The scammer let me connect to his wifi and so I called Kirill. By now it was about 6:30 AM. Phone rang out with no reply. I sent several text. No reply. This is how it began for us. I WAS PISSED OFF. We were so tired from lack of sleep and by that time, all other options were no longer available we were forced to take the scammer taxi. The taxi should have cost about USD20 but instead cost us USD 70. When we got to our hotel, I asked that they try to contact Kirill again. Once again no reply. We were left wondering what we would do next.

        Around 8:30AM when Kirill finally woke up, he contacted me and apologized but come on friends. Would this do it for you? He sent us our guides WhatsApp contact details and told us he would pick us up the next morning but offered no explanation on why we didn't get picked up, including why he did not answer my calls. Kirill did however promise to reimburse us for the USD 70 and dropped of two SIM cards for us later.

        Next day our guide Chingiz (you will hear plenty more about our dear guide soon) asked us what happened with the pickup and we told him. Chingiz said that it was not the first time Kirill had gotten the dates mixed up. One time Chingiz went to pick up clients from the airport only to find out that they were arriving the next day so it's pretty obvious that Kirill assumed we were due the next day since our tour started the next day.

        Kirill's explanation later: Transport driver got into a serious incident (his words). I told Kirill that I was angry that we felt like we were not important and that he should have been in touch with the transport driver to be sure we had gotten to the hotel safely and Kirill said he was not available because he had some sick guest that he had to take to the hospital. I think it's obvious he was not going to admit that it was because he messed up and that he was sleeping. My response was if he was not able to get to a phone for whatever reason then he should pass off that responsibility to another teammate. Response from Kirill: Silence.

        2. We felt unsupported.
        At Kaji-Say or as I like to call it, Chernobyl by the lake, our guesthouse was a poor excuse for one. The room was tiny, the view overlooked some construction. The mattress was less a mattress and more a pile of springs held together in fabric that has no rigid form. My boyfriend's was slanted and next to a drafty window. They told us that there was heating in the room but it really was just one floor panel in front of the bathroom that didn't warm up the room. They provided hand towels in place of bath towels.
        This was the guesthouse that fed us food that gave my boyfriend diarrhea.

        I told Chingiz our guide that I wasn't going to stay there at around 6PM on day one and nothing was done about it. He told me that it was the best guesthouse in the area and that it was off season and a lot of the guest houses are closed. Being forced to stay here, I spent my entire evening looking for places to stay. Yes a lot of places were closed for the season but this was certainly not the best.

        After a restless night having springs poke you in your back and being cold, I skipped breakfast and started to pack. Only then did Chingiz take me seriously. The previous night he would not even listen to my concerns and was rude enough to turn his entire body away from me when I was speaking to him, towards my boy friend, and explained to my boy friend how this was the best option in the area.
        Due to their negligence in providing decent accommodation, time had to be taken away from our tours looking for another place to stay. We ended up at a lovely place where we had a huge balcony overlooking a courtyard with a pear tree. It had a separate living area, and a washing machine for us to do our laundry.

        Kirill told Chingiz that I had to pay for my own room because the other place would not let us cancel and unfortunately they had to pay in full. I told him that I had told them since 6PM the previous night that I wanted out and they only canceled the morning after and that it was not my problem. Kirill asked me to pick the new place and that Chingiz would pay for it. Except.... the budget was a miserable 2500 KRS. That's about 30USD. Yes folks. Don't think that because you are spending about $300 a day on this tour that they are going to budget any more for your comfort. After all, you're the paying guest. What were you expecting?? I had to pay the difference of about 2000 KRS to get that room that was livable. See there wasn't any more of that $300/day that they wanted to spend on my comfort.
        Post Tour once I'd returned to the US. Kirill had a heated discussion about this with me. I was angry that so little was spent on accommodation and he lashed out at me accusing me of expecting 4* and 5* accommodation. That's right Kirill. I'm from America so I must only expect that because I know nothing about developing countries, except he doesn't even know that I grew up in one. He even went so far as to bring up the war in the Ukraine as an excuse of why the price is as high as it is and so little is given in return. A new low. BTW folks. Gas and food is super cheap around these parts.

        Speaking about low, here are several truth alternatives given to me, ....
        Lie 1. It is the best guesthouse in the area
        Truth: There are several nicer places. One which was the Yurt resort which I was more than happy to pay for myself. It was available on Booking but Chingiz insisted it was closed for the season. I knew that was a lie. Why would he not let me stay there? I later wrote to the hotel using my translate app and found out that they are open all year round.
        Response from Kirill when I brought this to his attention: Silence.

        Lie 2. The crappy cat food guesthouse would not let us cancel because they had to hire a 2nd cook (just for us two) you know because to prepare cat food you need a special cook.
        Truth: another SUV Tour group stayed at this guesthouse after we left so they hired another cook for everyone. Not just us. Chingiz let this cat out of the bag later when I asked him if they ever run into other SUV Tour group while on a trip.
        Response from Kirill when I told him this: Silence

        Lie 3. They don't usually cancel accommodation bookings.
        Truth. yes they do. Chingiz had wanted to cancel this particular crappy guesthouse himself due to time and stay the night in Karakol. So it must obviously be possible. I think it is more likely that they just don't want guest asking for more than they are willing to give.

        Conclusion. These are people who lack integrity and will say whatever it takes to get you to give in and accept your crappy situation.

        3. Our guide Chingiz is an alcoholic.
        Yes you heard me right. We found this out on night 4. I had no idea that their company had a strict no alcohol policy for the guides. Chingiz had two beers with his meal on night 2. I thought nothing of it. One day 4, we were at the grocery store and my boyfriend was sat in the car waiting. I asked Chingiz which beer I should get my boyfriend who really is not much of a drinker. Chingiz picked out a few then directed me to the liquor section and suggested I get him a bottle of Vodka. Once again, I thought nothing of it so I purchased it. When I told my boyfriend what I purchased he said he was not interested in drinking and that he really didn't want it.

        At dinner that night, Chingiz's enthusiasm peaked. He grabbed 3 shot glasses in the kitchen and took possession of the vodka bottle which I'd purchased. He poured out the vodka and encouraged us all to take shots with him. I don't drink so I didn't touch it. My boyfriend drank just to be polite but Chingiz kept pouring and pushing him to take shot after shot. I am talking one shot per minute. After shot 3 my boyfriend said he was done. Chingiz kept insisting but so did my boyfriend. So now Chingiz' attention moves to my full shot glass. He reaches for it in such excitement that he spills it. Thank goodness I thought. He then said lets save the rest of the bottle for tomorrow.
        Next morning ... day after the shots, we sat in the kitchen drinking our coffee while listening to Chingiz throw up in his hallway bathroom. This is the guy who was about to drive us around on tour. Nice one!
        Later after much waiting on Chingiz at the car to leave on our tour, he finally joined us and the first thing he said while we were on route, was "Did you remember to bring the vodka?"

        Lets not forget, Chingiz spent night 1 and 2 at a different guesthouse where he is friends with the owners. He told us he was up until 3am watching movies. I bet they were up watching movies, and drinking milk and eating cookies.

        Night 5, I threw out the rest of the Vodka
        Night 7 at Bishkek, we stayed at separate accommodations again. Chingiz announced that he was sick of traditional food and wanted to eat Chinese food. I could not believe what I was hearing. Who's tour is this? Who is paying for this? I did not want Chinese food. We have Chinese food here in the US. He told me that we don't have authentic Chinese food here in the US. How would he know that? Why am I even arguing about this? Who said he had any say in the matter? To get out of it, we looked for another restaurant in the area and found a Russian restaurant close to the hotel. We had no idea that Kirill picks these restaurants and the one on the agenda was a place we wished we had visited. It serves traditional food and the food looked delicious. But because of Chingiz, we missed out on it and will never have the chance again.
        At the Russian restaurant, the now annoyed Chingiz who didn't get his Chinese food ordered beer for himself and asked my boyfriend if he wanted vodka and beer. Silly bf said "a little". Here we go again. Chingiz ordered enough to fill 8 shot glasses. Then he kept pushing my bf to drink more and more but by the 2nd shot my bf was done. Chingiz went out for a cigarettes' and my bf tossed out the vodka.

        Post Tour
        A couple of days after the tour ended, Kirill contacted me and asked me how the tour went and how the guide was. I waited until we were at Almaty airport the next day before I replied to Kirill for fear of retaliation from Chingiz. I told Kirill about Chingiz's drinking and how Chingiz told us that his wife doesn't allow him to drink so he does it when he is away. I told Kirill about the vodka shots and how we was throwing up the next day. Kirill told me that they have a no alcohol policy and so they were no longer going to use him for tour. Lets hope that's true.
        Kirill asked me why I didn't let him know about this situation sooner and that he would have changed the driver. My response was
        1. Why didn't Kirill reach out to us and ask us how everything was going? We didn't even know we had that option to switch guides.
        2. He hasn't been very reliable with responding when I do reach out
        3. Has he forgotten about how he didn't support my needs when I had wanted to change guesthouses? Am I suppose to believe they would be supportive in replacing guides mid tour?
        4. We were afraid Chingiz would ditch us in the middle of no where. What choice did we have? Suffer in silence for $2400 is what we did. What a great vacation.

        Even after returning to the US, this nightmare wasn't over. Kirill offered 10% refund on the tour and we felt it wasn't enough to buy our silence. He felt that since he apologized that I should not be leaving a review. But who would help others make the correct decision? It's because reviews like mine are not given that people don't have what they need when deciding what's right for them.

        We had spent $3300 for flights from the US, 18hrs on a plane to get there, two weeks off work with no pay, Pet sitting cost about $1000, all for an horrible time in Kazakhstan thanks to SUV Tours, staying a very basic accommodation with stained quilts bad food, no heat and no support, an alcoholic driver, bad roads, no visibility out the window, only a few hrs visit in some locations.
        Friends take my advice, don't go. I cannot recommend this company unfortunately.

        SUV tours will respond to my review with the inevitable: everybody else loves out tour, look at all our great reviews, you are the problem .... to which I have to say is.... not everybody hates eating cat food and getting a stomach ache, some people can sleep on anything, some people just don't like to stir the pot... and I'm not everybody.
        Written 3 November 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear guests, we are really thank you for your feedback. Thanks to such feedback, we can improve our company and fix all the shortcomings. We are very sorry for ruining your holiday. We will conduct a detailed investigation and instruct our employees to avoid problems with transfers, in case of unforeseen situations. Regards Kirill SUV Tours Almaty
        Written 9 November 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        kashgo
        San Diego, CA709 contributions
        5.0 of 5 bubbles
        Aug 2019
        My wife and I did the 8 day trip with Krill and we absolutely thrilled with the arrangements and Krill's professionalism. He was a great driver and guide and has been roaming this area as a child. It was nice doing the trip by land as there is so much more to see with the flexibility of stopping at places of your choice. Krill's knowledge of English and the area helped us get a better understanding of the culture than we would have with someone else. Krill did not cut corners and looked after us very well throughout. He was a careful driver and that kept us content and comfortable especially in the more rural and unpaved roads. It was also nice having an all inclusive trip and not have to worry about paying for meals and the like.
        Written 7 October 2019
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Thank you so much for your feedback. Reviews is very important for us. We were happy to organize this adventure for you. Wish you all the best. Regards Kirill
        Written 21 November 2019
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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        Kazakhstan and Kyrgyzstan 8 days Private tour from Almaty provided by SUVtours

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