Hi Zoe, Firstly, our most sincere apologies for your negative experience as we do value each and every of our customer. We have been increasing our marketing efforts recently and our crowd has been larger than usual, especially as our Wednesday Horse Races Crawl is not in season. It's hard to predict how large the crowd will be on any given night due to the high amount of walk-in sales, and unfortunately, the bar wasn't able to accommodate the crowd size that night. Coincidentally, it was also our first time working with the aforementioned bar, and we have since made improvements and changes to the system to ensure that this will never happen again. We would love to have you back to make up for your experience - our Wednesday Horse Races Crawl season actually kickstarts on September 5th, which will help with the Thursday LKF Crawl crowd size, so not to worry! We appreciate your feedback and we will strive to continue to make every crawl experience as enjoyable as possible. Once again, our apologies and hope to see you on our crawl again! With Love, HKPC