Thank you very much for sharing this info as well as for your satisfaction. just a small note, we are Bein Harim tours services and not Rent-A-Guite.

Wow! It sounds like you had an absolutely fantastic day trip with the bubbly and charismatic tour guide, Tomer Glick! Not only did he show you all of the sights you wanted to see, but he also kept you entertained and engaged throughout the day with his depth of knowledge and great sense of humor. His positive energy and caring attitude towards all members of the group must have made for an unforgettable experience. Thank you for recommending Tomer and this day tour - it sounds like he truly made the trip a memorable one!

Thank you for your review and feedback on your tour. We are pleased to hear that you found the tour educational and informative and that our guides Liat and Martin were able to provide you with clear and concise information. We apologize for the issues you experienced with the lunch buffet and the souvenir shop in Bethlehem. We improve our offerings in these areas and try to provide better value for our customers. We also apologize for any inconvenience caused by the delays in waiting for people or buses during the tour. While we try our best to keep to our schedules, sometimes unforeseen circumstances may cause delays. We appreciate your understanding in this matter. Once again, thank you for taking the time to leave a review.

I've forwarded this complaint to the guide in order to get his response. Guides are held accountable for their tour performance and we certainly take such feedback with the utmost seriousness.

We are pleased you had a good tour and saw the sites according to the itinerary with our guide Hava. She is highly knowledgeable. The shop stop is for the bathroom as well. Some travelers do like to purchase items though, this being their only opportunity. It is not clear what you infer about the tour being biased or the commentary provided. Yes, the main emphasis is on Christian sites and some Jewish only If this is your indication. It should certainly not come across as insulting in any way..

Thanks so much for this sincere and detailed report back and most of all we appreciate your expression of gratitude for the excellent tour guide Zahi. He sure deserves your praise for his efforts and enlightening commentary.

Thanks so much for this sincere recommendation of our services. Also for the compliemnts for NOrbert, your guide.He is worthy of your favorable report for his efforts and manner. We are glad you felt this was time and money well spent.

Dear Tjsaprilia1, As I mentioned below to your friend, encounters with the local population is not something we have control over. Touristic sites world-wide are full with opportunists trying their luck with travelers. We very much understand that this is not a pleasant experience, but again, it has nothing to do with our company. We are happy to know you enjoyed the rest of the tour and the guide. As for the Bethlehem guide - we would love to get more details about your reservation in order to investigate and to make things right. Please contact our office.

Thanks for sharing that overall you were satisfied with the guide.tour combinations are a complex logistic and however much we try for it to be smooth, there are delays. Indeed group volumes are a factor.iti is not always easy to manage everyone and thieri own pace.. This is very much due to post Covid era, and until we can manage the , both transportation wise and manpower wise to privide "Only one destination tours ". The same issue with the dual luanguage tours. Neverthess you did see everything a on itinterary and for that we are glad you had a memorable tour experience. thanks; for tihs post and also bringing to light issues that need to be adressed .You gave the credit where due to your guide and for this we are appreciative.

Thank you very much for sharing this info as well as your satisfaction with Bein Harim Tours services. Your sincere recommendation of our services is much appreciated by all at Bein Harim.