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Auschwitz-Birkenau Group Tour from Krakow provided by Prime Tours Krakow

Auschwitz-Birkenau Group Tour from Krakow

Auschwitz-Birkenau Group Tour from Krakow
4.5
Book in advance
from
HK$363.86
per adult (price varies by group size)
Reserve now & pay later: Save your spot free of charge with flexible booking.
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Tour snapshot
Brush up on WWII history on this guided tour of Auschwitz-Birkenau Memorial and Museum 
Duration:
7h
Taking Covid-19 safety measures
Hotel pickup offered
Group size:
30
Stroller accessible
Ticket type:
Mobile
  • Duration:
    7h
  • Taking Covid-19 safety measures
  • Hotel pickup offered
  • Group size:
    30
  • Stroller accessible
  • Ticket type:
    Mobile
About
Save yourself the hassle of planning rides to Auschwitz-Birkenau Memorial and Museum from Krakow on this stress-free tour. Along with saving money on transport, visit both Auschwitz I and Auschwitz II, and tour the museum with a guide who knows the history and significance of this WWII concentration camp. For added convenience, hotel pickup and drop-off are included.
Know before you go
  • Duration: 7h
  • Mobile tickets accepted
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Highlights
  • Take a guided tour of the complex and hear stories from the Holocaust
  • Visit both Auschwitz I and Auschwitz II all in one day
  • Avoid the hassle of renting a car with round-trip transport from hotels
What to expect
  • This Auschwitz tour starts with pickup from your hotel in the Old Town or the Jewish Quarter of Krakow. Hop aboard your air-conditioned vehicle, and get ready for the ride over to the memorial and museum. Once you arrive at Auschwitz-Birkenau Memorial and Museum, spend time exploring the memorial at your own pace. After your time is up, move on for a guided tour of the museum. Your guide tells you all about the history of Auschwitz I and Auschwitz II and their part in WWII. Walk through some of the 13 surviving former prison blocks that now feature museum exhibits. See diaries, letters, and other personal items from people who spent time at the concentration camp. Your guide takes you through both areas. After your experience at the Holocaust memorial, ride back to Krakow and get dropped back off at your hotel.
Know before you go
  • Duration: 7h
  • Mobile tickets accepted
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Take a guided tour of the complex and hear stories from the Holocaust
  • Visit both Auschwitz I and Auschwitz II all in one day
  • Avoid the hassle of renting a car with round-trip transport from hotels
What to expect
  • This Auschwitz tour starts with pickup from your hotel in the Old Town or the Jewish Quarter of Krakow. Hop aboard your air-conditioned vehicle, and get ready for the ride over to the memorial and museum. Once you arrive at Auschwitz-Birkenau Memorial and Museum, spend time exploring the memorial at your own pace. After your time is up, move on for a guided tour of the museum. Your guide tells you all about the history of Auschwitz I and Auschwitz II and their part in WWII. Walk through some of the 13 surviving former prison blocks that now feature museum exhibits. See diaries, letters, and other personal items from people who spent time at the concentration camp. Your guide takes you through both areas. After your experience at the Holocaust memorial, ride back to Krakow and get dropped back off at your hotel.
Need help booking?
Call the number below and use the product code: 10425P1
Call +852 30184991
Important information
Inclusions
  • Free pick up directly at your hotel or apartment in Krakow city centre 
  • Group transportation by comfortable minibus or minivan  
  • English speaking driver or tour leader
  • Local English speaking guide at the Memorial (visiting in a group)
  • Entry tickets
  • All Fees and Taxes
  • Headsets to hear the guide clearly (does not apply to children under 13 y.o.)
  • Free drop off within Krakow city centre - you can choose from 4 drop off locations
  • Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
Exclusions
  • Food and drinks
Duration
7h
Departure details
  • Traveller pickup is offered.
  • We pick you up at your hotel/hostel/private apartment if it is located in Krakow city centre. Please provide the name and address of your accomodation by typing it manually. We need to know your address no later than 24 hours before the tour starts otherwise we will ask you to come up for a pick up at a designated place in the city center. VERY IMPORTANT REGARDING PICK UP TIME: We have different pick up time each day, but it is usually between 8 and 11 am. On some days it may be slightly earlier. Once you book your tour, in a return message we always inform you what is the estimated pick up time on particular day.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on time of the day and traffic conditions
  • Operates in all weather conditions, please dress appropriately
  • The maximum size of bags and backpacks allowed to carry on the Museum grounds is 30 x 20 x 10cm
  • Travelers are required to undergo security checks, and necessary disinfection procedure.
  • Not recommended for children aged 13 and under
  • Stroller accessible
  • Infant seats available
  • No heart problems or other serious medical conditions
  • We require full names of all participants as entry tickets are named
  • Most travellers can participate
  • This tour/activity will have a maximum of 30 travellers
Inclusions
  • Free pick up directly at your hotel or apartment in Krakow city centre 
  • Group transportation by comfortable minibus or minivan  
  • English speaking driver or tour leader
  • Local English speaking guide at the Memorial (visiting in a group)
  • Entry tickets
  • All Fees and Taxes
  • Headsets to hear the guide clearly (does not apply to children under 13 y.o.)
  • Free drop off within Krakow city centre - you can choose from 4 drop off locations
  • Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
Exclusions
  • Food and drinks
Departure details
  • Traveller pickup is offered.
  • We pick you up at your hotel/hostel/private apartment if it is located in Krakow city centre. Please provide the name and address of your accomodation by typing it manually. We need to know your address no later than 24 hours before the tour starts otherwise we will ask you to come up for a pick up at a designated place in the city center. VERY IMPORTANT REGARDING PICK UP TIME: We have different pick up time each day, but it is usually between 8 and 11 am. On some days it may be slightly earlier. Once you book your tour, in a return message we always inform you what is the estimated pick up time on particular day.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
7h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on time of the day and traffic conditions
  • Operates in all weather conditions, please dress appropriately
  • The maximum size of bags and backpacks allowed to carry on the Museum grounds is 30 x 20 x 10cm
  • Travelers are required to undergo security checks, and necessary disinfection procedure.
  • Not recommended for children aged 13 and under
  • Stroller accessible
  • Infant seats available
  • No heart problems or other serious medical conditions
  • We require full names of all participants as entry tickets are named
  • Most travellers can participate
  • This tour/activity will have a maximum of 30 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
  • Face masks provided for travellers
Itinerary
  • You'll get picked up
    See Important Information for details
  • 1
    Panstwowe Muzeum Auschwitz-Birkenau
    Stop: 3 hours - Admission included
    You will visit both parts of the former largest Nazi German Concentration and Extermnation Camp: Auschwitz I (spending about 2 hrs there) and Auschwitz II - Birkenau (visit takes about 1 h), in a group with a local English speaking guide.
    Read more
  • You'll return to the starting point
+
Popular mentions

4.5
77 reviews
Excellent
61
Very good
7
Average
6
Poor
1
Terrible
2

oliviagray098
2 contributions
This is a great tour to book if you’re travelling from the UK! Great communication from the operator. Our guide was amazing, so knowledgeable and interesting. We loved how they also pick you up and drop you off either at your apartment or in the city. Hassle and worry free.
Written 3 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adventure57349232242
1 contribution
Great communication and service for our tour to Auschwitz. Thomas met us at the train station and took us around Krakow in the car with a bonus tour before we left for the Auschwitz tour. Thomas is very knowledgeable, friendly with excellent English. Highly recommended.
Written 30 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ilker U
2 contributions
Mar 2020
Our tour was an amazing experience, beside the weather. 't was so windy on march. we absolutely recommend everybody...
Written 28 April 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for you review!
Written 28 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lesley S
2 contributions
Mar 2020
Firstly the guide was amazing. It's a place i think everyone should go at some point in there lives.
Written 10 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your review. We have many options for visiting the Auschwitz Birkenau Memorial: as both group and as a private tour.
Written 28 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jan N
Northwich, UK10 contributions
Very efficient and courteous service throughout. Would definitely use again.
Tomasz the driver was excellent and very informative.
Written 4 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your opionion! Feel free to use our services during your next trip to Krakow!
Written 28 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Megumi H
Finland327 contributions
The tour didnt start smoothly. The day before the booked tour the operator contacted us if it is ok to come to a pickup point, although pickup from the hotel is promised. Which was fine for us, the point was just around the corner and I thought this makes pick ups quicker. There were groups waiting at the pickup point. Nobody was sure which car to look for, until the driver or guide from each car started asking names of their group. Logo of the opetator on the car or a big card held by the driver will help. Then one couple was late. Seemed like the pickup time informed to them was different from what the driver got.
After everyone was collected, it got better. The guide at Auschwitz was good and I am glad I visited it. The tour itself was rushed, 5 min. Break for toilet etc., but this probably has to do with the visiting time slot of the museum and large number of visitors.
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing with us your opinion about the tour, and the ideas on how to make the service more effective and the pickups fluent. As your apartments were just around the corner from the pick up spot, where the Clients without the ‘hotel pick up option’ meet, we asked you if you could meet us there. To make it easy for you, we attached the link with directions just in case. Some apartments in Krakow don’t have a space in the front where we can easily and safely stop our vehicle for the Clients pickup. This is rather a very rare case when we ask our Clients to meet us somewhere else. We really avoid situations where we ask the Clients to come up a little bit for the pickup. But sometimes this is the only option for the pickup. In these very rare cases, when it is no more than about 1 - 2 minutes distance on foot, we would either ring or email you asking if you can meet us around the corner for the pick up. If we notice that our Clients would have any problems with meeting us anywhere else than their hotel or apartment and we are we are not able to drive there, then we send a member of your staff to walk up, meet you there and escort you to the location where the minibus or minivan is parked. When booking our Auschwitz tour by minibus, we kindly ask our future Clients for understanding especially in some cases where the hotels are located in the no traffic zones, or no minibus traffic zones. But we are normally able to pick up directly from the 98% of all accommodations in the Krakow city center. We apologize for the stressful beginning of the day. I am glad you have had a good experience with the rest of the tour.
Written 27 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

stelphy1987
Basingstoke, UK9 contributions
Feb 2020
Highly recommend, very moving and thoughtfully done. Well looked after and guided through the whole day. Thank you
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for adding your comment!.It is highly valuable for us!
Written 25 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kerri M
1 contribution
Highly recommended. Picked us up promptly from hotel and looked after us for the rest of the day. From the journey to checking us in , transporting us from each camp .
As we had booked our own tickets at Auschwitz we had a few minor problems with tickets and our driver sorted this all out for us , which was above and beyond . Great value for money .
Would use again or recommend to anyone visiting.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We really appreciate your review! We are happy to assist our Clients and be helpful during entire trip. Feel free to contact us when you visit Krakow next time!
Written 25 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Reanna Klanseck
Baumholder, Germany97 contributions
When I saw “duration: 7 hours” on TripAdvisor, I thought that meant seven hours on site. Instead, we spent about 4 hours actually doing the tour. The rest was driving, waiting in line, or on a 45 minute bathroom/breakfast break.

Regardless, the tour was good. The drivers were punctual and good drivers. The tour guide was intelligent and friendly.
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for reviewing our tour. We are happy to learn that you were satisfied with our drivers and the tour guide in Auschwitz. The 7 hours refers to the whole tour duration, not just one of its components. It is explicitly stated in the content of the offer that the guided tour in Auschwitz takes between 3h - 3.5h. The whole tour duration (from the pickup from the hotel till the drop off back in Krakow) which is about 7h is the most significant information for our guests, which they clearly see when they choose our offer. We consulted the Tripadvisor team about it, and they agree that it stated as clearly as it can be. We understand that you feel dissapointed, as you expected the actual tour of the Camps to last for 7 hours, but in fact we do not know how we could improve the Auschwitz tour description on the TripAdvisor. For the Clients interested in longer lasting tours we advise to contact us directly, as we also organize the visits of the Auschwitz Birkenau Museum, which are called the study tours. They are 6 or even 8 hours long and can be either private or conducted in a group. Thank you for using our services and feel welcome to return to Krakow soon!
Written 19 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dr_Coral
Daegu, South Korea8 contributions
Feb 2020
Visiting Auschwitz is a must for anyone going to Krakow. In this whole day tour we had the opportunity to see first hand what a horrifying place this was and learned about the incredible cruelty that took place here. I was astonished at the size of the camp and looking at personal items of those murdered was an emotional experience.This should be on everyone's bucket list because the only way we can prevent this horror from happening again is to learn from the past, specially now that antisemitism is rearing its ugly head once more. Never again!
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your opinion with us and with future visitors!
Written 25 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 70
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Prime Tours Krakow
dasgville
dasgville
00
Excellent Tour Company!
September 2021. Highly recommend Prime Tours office@primetourskrakow.com tours. Tel: 0048602822433 . Rafael is the
Frances P
Frances P
00
Magical Trip
Fantastic trip from start to finish. Picked up from our hotel by Tomas our guide for the day. He was so friendly
M5249BLscottl
M5249BLscottl
00
Amazing time with amazing guide
Han amazing time, really beautiful sights and a very friendly guide who made the whole experience great, would defi
Aimsy2106
Aimsy2106
00
Winter Wonderland!
Booked this trip as a special way to enjoy our time in Zakopane, the sleigh ride was so peaceful and magical with t
Natasha4949
Natasha4949
00
An incredible day trip into a true winter wonderland
My partner and I had a wonderful day visiting Zakopane with our private tour guide Tomasz. Throughout the full exp
SarahHb8527
SarahHb8527
00
Great service, great comms and friendly knowledgeable driver
Had a private transfer to Energylandia from Krakow. Original booking was cancelled as the theme park usually closes
shinsuy
shinsuy
00
Excellent Driver and Car, very trusted
Rafal, who is a coordinator, and Tomasz, who is a driver, are very kind and made a perfect tour for me. I highly r
871gunas
871gunas
00
Highly recommended. Friendly, helpful and excellent service :)
I highly recommend Prime Tours. I Initially we reached out to the Prime Tours asking for Pick-up and Drop separate
V5452YFstefanl
V5452YFstefanl
00
Auschwitz closed, Prime tour give the solution to see and feel it.
Auschwitz was closed but we were in Krakau so we had time to go to Auschwitz. Prime tours gives us the opportunity
Kthomsen4330
Kthomsen4330
00
Top level service
We did both two-way airport transfer and two days of Auschwitz and Saltmine visits and had a really great experienc
Twesty4
Twesty4
00
Excellent service
Everything went smoothly from start to finish. Ralf our driver was very courteous and knowledgeable and the guides
LordEajL
LordEajL
00
Very good driver..!
Important to visit and the guided tour was decent. Anyway the experience is priceless. Guide could have been better
house2mouse
house2mouse
00
Excellent Tour operator
What fantastic service !! From booking, communication, transport and the knowledge of our wonderful drivers was bey
timcS4764UO
timcS4764UO
00
Prime tours
Prime tours. I have used this company several times and have never been disappointed. Very quick in replying to ema
roy b
roy b
00
Fantastic day
We travelled to Zakopane with Prime tours and had a fantastic fun filled day. On our way to Zakopane we stopped at
Frequently Asked Questions about Auschwitz-Birkenau Group Tour from Krakow


Auschwitz-Birkenau Group Tour from Krakow price starts from HK$435.97. Discover and book Auschwitz-Birkenau Group Tour from Krakow on Tripadvisor

Auschwitz-Birkenau Group Tour from Krakow cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Auschwitz-Birkenau Group Tour from Krakow on Tripadvisor

Auschwitz-Birkenau Group Tour from Krakow is hosted by Prime Tours Krakow. Read reviews, discover additonal experiences or contact Prime Tours Krakow on Tripadvisor. Discover and book Auschwitz-Birkenau Group Tour from Krakow on Tripadvisor