We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Auschwitz-Birkenau Memorial and Museum Trip from Krakow Old Town

Best Seller
Select Date and Travellers
2 travellers
The Auschwitz-Birkenau State Museum & Memorial in Oświęcim, about 70 km from Krakow, was created on the grounds of the former Nazi German concentration camp. It is the most recognizable symbol of the Holocaust and human genocide in the world. The Memorial Site is an area of almost 200 ha, over 150 buildings, and about 300 ruins, including remains of gas chambers and crematoria destroyed by the German Nazis.

The trip includes permanent exhibitions, original buildings of the main Auschwitz camp and the most important buildings of the Auschwitz (II) - Birkenau camp. Join a group of up to 30 fellow travellers and explore this harrowing period in human history led by a professional English-speaking guide. The price includes pickup from your accommodation or one of the meeting points, an admission ticket, a tour with a professional guide in English, a drink and transport back to Krakow. You can choose to end your trip at one of 5 central drop-off points.
  • Round-trip transport from Krakow (including from your hotel) makes getting to Auschwitz simple
  • Museum tour lets you gain a deeper understanding of the site's history
  • Prebooked tour lets you skip the often-long entry lines
  • Headsets make sure you can hear your guide clearly
What to Expect
Get picked up from your hotel or make your way to Old Town Krakow to meet your guide and group. Climb into an air-conditioned minivan for the ride over to Auschwitz. Provided transportation means you can easily access this UNESCO World Heritage Site without renting a car or puzzling out public transportation. Once you arrive, proceed directly inside and skip the often-long entry lines, since you have prebooked a tour. You'll be equipped with a headset to hear your museum guide clearly as you explore the main camp, Auschwitz I, and Birkenau, where many lives were taken. In Auschwitz II-Birkenau, listen to informative commentary while stopping at the site's most significant buildings, such as the crematoria, the gas chamber, the unloading ramp, and the barracks. Upon the completion of this Auschwitz-Birkenau tour, return to Krakow for drop-off back in Old Town.
Show More
Important Information
Departure Point
1: Rynek Główny 30, 33-332 Kraków, Poland
2: Plac Bohaterów Getta 13, 30-527 Kraków, Poland
3: Starowiślna 65, 31-052 Kraków, Poland
4: Wielopole 2, 33-332 Kraków, Poland
5: Pawia 4, 31-156 Kraków, Poland
6: Straszewskiego 14, 33-332 Kraków, Poland
7: Memorial and Museum Auschwitz-Birkenau, Więźniów Oświęcimia 20, 32-603 Oświęcim, Poland
8: Well Done Restauracja Amerykańska Kraków Kazimierz, Mostowa 2, 31-061 Kraków, Poland
9: ibis budget Kraków Stare Miasto, Pawia 11, 31-154 Kraków, Poland
10: PURO Kraków Kazimierz, Halicka 14A, 31-036 Kraków, Poland
11: Hotel Galaxy, Gęsia 22A, 31-535 Kraków, Poland
12: Hotel Indigo Krakow - Old Town, św. Filipa 18, 31-150 Kraków, Poland
13: DoubleTree by Hilton Krakow Hotel & Convention Center, Dąbska 5, 31-572 Kraków, Poland
14: Novotel Kraków City West, Armii Krajowej 11, 30-150 Kraków, Poland
15: Petrus, Jana Pietrusińskiego 12, 30-321 Kraków, Poland
16: Camping Smok, Kamedulska 18, 30-252 Kraków, Poland
17: Novotel Krakow Centrum, Tadeusza Kościuszki 5, 30-105 Kraków, Poland
18: Sheraton Grand Krakow, 7 Powisle Street, 31-101 Kraków, Poland
19: Ostoya Palace Hotel, Józefa Piłsudskiego 24, 31-109 Kraków, Poland
20: Apartamenty Galeria, Długa 55, 31-147 Kraków, Poland
21: ApartHotel Astor, Krowoderska 70, 31-158 Kraków, Poland
22: City Lights Apartments, Lubicz 17a/59, 31-503 Kraków, Poland
23: PURO Hotel Kraków Stare Miasto, Ogrodowa 10, 31-155 Kraków, Poland
24: Vienna House Easy Cracow, Przy Rondzie 2, 31-547 Kraków, Poland
25: Hilton Garden Inn Krakow Airport, Kapitana Mieczysława Medweckiego 3, 32-083 Balice, Poland
26: Best Western Hotel Galicya, Rzemieślnicza 4, 30-403 Kraków, Poland
27: Niebieski Art Hotel & Spa, Flisacka 3, 30-114 Kraków, Poland
28: Park Inn by Radisson Krakow, Monte Cassino 2, 30-337 Kraków, Poland
29: Sympozjum Hotel, Kobierzyńska 47, 30-363 Kraków, Poland
30: Hotel Alexander, Garbarska 18, 31-131 Kraków, Poland

Traveler pickup is offered
In the Group Tour Option, pickup is offered from listed hotels and 5 comfortable meeting points. Customers may select a hotel from the list or enter their accommodation address manually. If the requested hotel is not on the list, our staff will send a message with instructions to the nearest meeting point or another hotel from where the departure is possible. We kindly ask all guests to be at the Meeting Point or in front of the selected hotel 10 minutes before departure. The driver will wait no longer than 5 minutes after the specified departure time. Customers will receive a message with the exact meeting and departure time until 7 pm on the day before the activity.

Upon return, it is possible to stop at one of 3 central drop-off points, in the main districts of Krakow. The hotels, meeting and drop-off points are visible on the map in the link

In the Door to Door by Private Car, door to door service is offered for any address/accommodation in the city of Krakow with limitations in traffic/pedestrian areas. If customers book this tour option, from an address inside one of these areas the service will be limited. The driver will park on the nearest available street, walk to the doorstep to meet the guests and accompany them to the car.

Customers will receive a message with the exact departure time until 7 pm on the day before the activity. We kindly ask that guests wait outside, in front of the entrance 5 minutes before departure. The driver will wait no longer than 10 minutes after the specified departure time.

At the end of the trip, customers may return to the same location or any place they choose in Krakow. If the desired return location is in a limited traffic area the driver will take them as close as possible. On request, the driver can accompany guests on foot.

Limited traffic areas are visible in red on the map in the link
Departure Time
Suppliers and travelers coordinate start times within the given time periods.
Italian Group Tour
3/1/2019 - 10/31/2019Sunday:06:00 AM - 02:00 PM

3/1/2020 - 10/31/2020Sunday:06:00 AM - 02:00 PM

Midday - English Group Tour
3/10/2019 - 1/7/2020Monday - Sunday:08:00 AM - 12:00 PM

3/10/2020 - 1/7/2021Monday - Sunday:08:00 AM - 12:00 PM

Afternoon - Money Saver
8/21/2019 - 1/5/2020Monday - Sunday:12:00 PM - 03:00 PM

8/21/2020 - 1/5/2021Monday - Sunday:12:00 PM - 03:00 PM

Early Morning - Day Saver
8/21/2019 - 1/12/2020Monday - Sunday:05:00 AM - 08:00 AM

8/21/2020 - 1/12/2021Monday - Sunday:05:00 AM - 08:00 AM
Return Details
1: Starowiślna 65, 31-052 Kraków, Poland
2: Wielopole, Kraków, Poland
3: Pawia, Kraków, Poland
  • Door to door service with limitations in the option Door to Door by Private Car
  • Professional English-speaking driver or tour pilot
  • Guided tour with headsets
  • Air-conditioned vehicle
  • Hotel Pick-up (selected hotels) & 9 Meeting Points in Group Tour Option
  • 5 Drop-off Points to choose from in central Krakow
  • Professional guide, museum employee
  • Bottled water - Each tour option includes a choice of drinks. Guests can note their choice in the special requirements field. If not they will receive still water by default.
  • WiFi on board
  • All Fees and Taxes
  • Entry/Admission - Panstwowe Muzeum Auschwitz-Birkenau
  • Lunch
  • Hotel drop-off not offered in the Group Tour option
Show More
Additional Info
  • Confirmation will be received at time of booking, unless booked within 2 days of travel. In this case confirmation will be received within 48 hours, subject to availability
  • Infant seats available
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • A considerate amount of walking is involved
  • Children must be accompanied by an adult
  • Operates in all weather conditions, please dress appropriately
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Bags and backpacks larger than 30x20x10 cm are not allowed on the museum grounds. You may store luggage in the vehicles free of charge.
  • Youth between 18 and 26 years must present a valid student ID on the day of the activity.
  • Not recommended for children under 14 years of age
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 30 travelers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Reviews (371)
Filter reviews
145 results
Traveller rating
Traveller type
Time of year
More languages
Traveller rating
Show reviews that mention
All reviews auschwitz birkenau highly recommended company nearby hotel worthwhile trip through tripadvisor detailed information warm clothes first hand emotional experience arrived promptly nice tour went smoothly gas chamber small bag text message answered any questions bottle of water
Selected filters
Updating list...
1 - 5 of 145 reviews
Reviewed 2 days ago

We booked this tour before our arrival in Krakow and it was confirmed that we were on mid day tour. The night before details arrived of an 05-40 pick up. Phoned and was informed this was only option and said we also have an option...More

Date of experience: September 2019
Thank george650000
Reviewed 3 days ago via mobile

From start to finish this tour was made even more memorable by our incredible tour guide Francesco. The transfer was fun and enjoyable, with Francesco heading up the ride with some soft rock and some useful information about the trip. A bottle of water was...More

Date of experience: September 2019
Thank FredFace95
Reviewed 3 days ago via mobile

Francesco was absolutely amazing! Picked us up direct from our hotel and let us all have a sing song the whole way there. Allowed us to stop when we wanted. He was knowledgeable and passionate and gave all the relevent information you needed. 110% recommend...More

Thank Lydia H
Reviewed 4 days ago via mobile

Was an undescribable experience. We had an excellent tour guide who was extremely knowlegable and the tour company represented great value for money. Would thoroughly recommend.

Date of experience: September 2019
Thank Debbie M
Reviewed 5 days ago via mobile

Our Guide and driver Francesco was excellent, on time, knowledgable and frienly. A great experience all around.

Date of experience: September 2019
Thank Raul L
View more reviews
Questions & Answers
Ask a question
12 September 2019|
AnswerShow all 4 answers
Response from James C | Reviewed this property |
Pick up is different times, we were picked up at 11.55. Got back at 18.45. We found out the day before what pick up time was even though we booked weeks prior. But it worked for us.
Debbie K
11 September 2019|
AnswerShow all 6 answers
Response from DeniseL3209 | Reviewed this property |
I stayed in the old town and had to walk over to hotel Warsawski, it was only a couple of minutes walk and the bus was right on time
8 September 2019|
AnswerShow all 3 answers
Response from johnnywallman | Reviewed this property |
Type the two locations in Google maps
Key Details
Why Book on TripAdvisor?
  • Low Price Guarantee
  • Free Cancellation up to 24 hours in advance
  • Secure Payments
  • 24/7 SupportCall: +852 30184991