We purchased tickets from their website for a Kos to Bodrum ferry. We were told to go to the port to collect the tickets but the office was closed and we were told the business has gone bust. They have not responded to email and WhatsApp requests for refunds Avoid at all costs

Ferry was cancelled and I was stranded on Rhodos. I was informed by them on the day of the trip only. I didn't get any assistance by the agency nor this ferry company and I had to book a hotel by myself. O boy was that stressful! After sending a lot messages to them they offered me a ticket for the next available ferry on Friday. Now I'm trying to get the money for the hotel back and it is a fight. Bonus, the ferry they rescheduled me for was 40min late and I missed the long distance bus I booked and had to buy a new ticket!

Ok, after weighing up all the various booking options (booking agents etc), me and my friend `Zoran` decided to book a day trip from Fethiye to Rhodes on the 8/9/2023 online direct with Sky Marine Ferries for about £41 per person (good value) - we were staying in Calis Beach and took a taxi (roughly £10 or 365TL) to the port in Fethiye arriving nice an early at 7.00 am. Before booking online, we decide to check and ask questions via Sky Marines Ferries customer service agent named `Sabiha`to ask if we were subject to any port /passenger taxes at the port or on the ferry, and was told `NO`, when my friend showed his smart phone booking to a mature lady (wearing glasses) at the Fethiye port to be given our boarding passes and mentioning/showing `Sabiha` reply, we were told we still had to pay 60TL each (total 120TL) for the passenger/port taxes, and yet at the Sky Marine kiosk in the port of Rhodes (our return journey) on a notice plastered on the window (which my friend photographed) it basically said as from 1/9/2023 that none of these taxes would apply due to a local legislation agreement - many other passengers were also not happy about this (given its not highlighted very well on the website). When we returned to our Calis beach apartment, we sent a message via Whats app to `Sabiha` for a reply, but we did not recieve any reply message - so why lie? why did you not reply to our polite message? whats with the double standards? why are you treating customers with contempt? why are you conning tourists? why don`t you update your website with information about the actual cost of these port charges? when are you going to return our port tax money? and how? On the boat;- We thought we would be travelling on the `Ibiscus` ferry (as this was the fastest boat that normally travels to Rhodes as indicated on the website), but instead were put on an older ferry (green & white colour) but can`t remember the name of it which was disappointing, the seating was uncomfortable and the seats did not recline (which would have been a significant improvement) but the ride was fairly smooth but not as fast. On arriving at Rhodes port, because Im from the UK (british passport holders) I and others had to wait last to get through customs/passport control because we are no longer members of the awful EU = which made me laugh when one the port herders said it was Boris Johnsons fault, that said it was fairly ok getting through. The day itself;- I stayed in Rhodes (two weeks) way back in the early 80`s, but I must say that the castle/fort area has improved so much = lots of nice smart touristy shops/bars/restaurants etc if thats your thing, but with the short time you had in the resort, its not worth bringing any beach gear. On our return to Fethiye at 6.30pm; We had to wait in a queue for a further 50 minutes to get through customs, this in turn made us miss our sunset viewing ride via the water taxi return to Calis Beach by an hour = really annoying & disappointing to say the least. Overall I would say this trip is more of a endurance test rather than a nice day out (given the heat of 30 + degrees and the short time we had). Advice to Sky Marine Ferries; consider investing in a hydro-foil boat instead of a catamaran = much quicker and less tiring. Name; K Brock

Overall, not a bad trip when we weren't on the boat or queueing at passport control. The coach collects you at your hotel, takes you to the harbour, where the queueing begins. Unbelievably slow getting through passport control, meaning we were about 40 mins late setting off, which eats into your day in Marmaris. Horrible trip across, ferry full of screaming unruly uncontroled kids, then you get to Marmaris, and guess what, More queues to get through passport control. Coach into town was laid on, however, you have to go to the gold factory, where they try to sell you gold at over inflated prices. Drop off in town is also the meeting point for coach pick up later. First you have to listen to the man trying to sell you his genuine fakes, then you walk away and go do your own thing. You're given a voucher for a restaurant round the corner which is very nice. Typical of every Turkish coach tour that I've been on countless times, you then get taken to a Turkish delight factory, so they can try to sell you more crap. Then it's back to the ferry, massive queues, nightmare crossing, then more queues. If you're OK with queues, this is for you, I'll just book a holiday to Turkey and avoid all the hassle.

I took the Rodon boat by Sky Marine last week from Bodrum to Kos. Everything went smooth and very quick. I’ll choose it again for my next journey between Dodecanese and Turkey.

We arrived very fast at Fethiye, ferry was clean and the staff helped us with directions. Check-in was easy.