Venice Tours
Venice Marco Polo Airport Private Arrival Transfer
3.5

Venice Marco Polo Airport Private Arrival Transfer

By Alilaguna
About
Make your arrival to Venice one of the highlights of your trip with this private water taxi transfer from the airport to your hotel. Head straight from Marco Polo Airport to your hotel via the Venetian Lagoon. It’s a fantastic introduction to the city in style at any time of day or night.
from
HK$1,999.47
per group (up to 6)
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-99
Duration: 30m
Start time: Check availability
Mobile ticket
Live guide: German, English, Italian, French, Spanish
More

Highlights
  • 24-hour water taxi transfer caters to early and late arrivals
  • Arrive in Venice and your hotel in style
  • Your driver and guide accompany you to your hotel lobby
  • Get introduced to Venice’s canals and waterway sites

  • One-way private transfer
  • Meet and assist at the airport upon arrival
What's not included
  • Gratuities
  • Excess luggage charges (where applicable)

Your private 1-way transfer begins at the airport arrival terminal, where a tour representative meets you. A porter takes your bags from the terminal directly to the boat. The rep escorts you through an air-conditioned walkway to the boat dock. Board a private motorboat along with your luggage. Then, relax as the boat speeds across the Venetian Lagoon and canals. With a full-service option, the rep stays with you from the airport arrival terminal to the door of your hotel. If your Venice hotel does not have a private water taxi stop, the captain will let you off at the closest available stop. A tour operator helps with the luggage and guides you to your hotel.

Start:Traveller pickup offered.
  • Venice Marco Polo Airport, Viale Galileo Galilei, 30, 30173 Venezia VE, Italy
    After you have collected your luggage, the Representative will meet you at the Arrivals Hall located outside the Customs Area.
Pickup details
  • After you have collected your luggage, the Representative will meet you at the Arrivals Hall located outside the Customs Area.
Airport pickup offered
During checkout you will be able to select from the list of included airports.
  • Marco Polo Airport, Venice Italy
End:
  • Venice, Metropolitan City of Venice, Italy
    Customers will arrive at the hotel destination or as close at the water taxi can arrive

  • Wheelchair accessible
  • Pushchair accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 2495VCEAPTHTL_P

  • Confirmation will be received at time of booking
  • Most travellers can participate
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • If there are bad weather conditions (such as fog, frozen water, or stormy conditions) on the day of your transfer, you will be diverted via Piazzale Roma by vehicle
  • Price is per person, based on 6 adults per car/vehicle
  • Due to the Hotel Marriot location (Isola delle Rose), transfer to/from this Hotel are subjected to a surcharge of €20, payable on spot
  • On certain dates, most travelers staying outside of Venice who are planning to visit for the day will be required to pay a €5 access fee. For further details (including exemptions) and to learn what days this fee is applicable, please visit: https://cda.ve.it
  • This is a private tour/activity. Only your group will participate

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 2495VCEAPTHTL_P

Reserve your spot

Similar experiences

About the operator
Don’t take it from us – here’s what people have to say about this operator:
  • Alilaguna
    2,421
    Venice, Veneto, Italy
    Joined in February 2011
  • V2950CJnathanm
    0 contributions
    1.0 of 5 bubbles
    Rude and obnoxious
    Extremely rude and disrespectful staff on board. I was shouted at by the man taking tickets accusing myself of “not having ears” and then shoved onto a boat. Dirty boat, rude staff - stay away from a corrupt company. GET THE BUS INSTEAD
    Written 14 July 2024
  • rochabra
    0 contributions
    1.0 of 5 bubbles
    Shifty and misleading operator
    Operator it’s very hard to get in contact with On arrival they dropped us off in a vaporeto stop which was 100m to our hotel. When we booked the departure transfer 1.5 days in advance, they took more than 12 hours to let us know that they were not picking us up from the same stop but that we had to walk 1km with our luggage to a common pick up point of their choice. We sent several messages through the app and called directly but never answered. In the Tripadvisor app they confirmed the booking and information only said that we will be picked up 2-4 hours before our flight time so we had no exact time or exact pick up location and Since they took so long to reply or to inform us it was then to late to do the free of charge cancellation. Our flight was on a Sunday at 10:30am which meant we needed to be picked up at 8am and their office only works mon-sat 9am to 6pm They only replied to our messages on Saturday 4pm and advised that we will be picked up from 1 km away as it was not possible to pick us up closer to our location however every other boat and private taxis were able to get to our location easily without restrictions. When we asked for an explanation why they were meeting us so far away they only said it was not possible. In my opinion they are shifty and take advantage of the traveller by not giving enough to devise information well before the free cancellation period expires.
    Written 6 July 2024
  • nickgG579XD
    0 contributions
    1.0 of 5 bubbles
    Awful airport shuttle
    We paid 75 Euro for our family to ride the airport shuttle. Despite getting to our shuttle stop 1.5 hours before we needed to be at the airport some 20 minutes away, not one of the four shuttles that came could accommodate us (or the other irate travelers that queued on the dock). Staff told us more shuttles would be coming that could accommodate, which was not at all true. We were forced to take a private water taxi that I wish we would have just taken in the first place. Splitting that would have been the same cost to us without the aggravation. The Alilaguna staff then refused to refund what we paid. They'd be well advised to allow travelers to reserve seats in advance and up the game on their customer service. In the meantime, unless you're able to chance waiting hours for a space on a shuttle, stay away from this company and its shuttles with a 10 foot pole!
    Written 6 July 2024
  • rochabra
    0 contributions
    4.0 of 5 bubbles
    Good service and cost effective but no good communication
    Easy transfer and good price however very hard to communicate as they don’t check or reply to messages. Our flight was delayed by 3 hours and we tried to contact them to let them know as we didn’t know if they would be open by the time we got there but they were not reachable. Did not answer calls or messages so this was very stressful for us.
    Written 6 July 2024
  • D6555XQpatriciaw
    0 contributions
    1.0 of 5 bubbles
    Mestre Station Venice has two companies operating; ensure you board the correct coach!
    Mestre Bus Station to Marco Polo Airport: Take great care when buying tickets as two companies operate from here and their logo is virtually identical; same colours and font, slight change to one letter. Three ticket machines were not working on site so I bought tickets from the kiosk selling drinks etc; €10 each which is the going rate. We boarded the coach and then found a m/c on the coach where you could pay by card but we didn’t know this. Having said that, I didn’t see it issue a ticket! After 5 mins, two guards boarded the coach & told us we had bought tickets for the other company and proceeded to issue a fine of €50 each plus €10 each for ticket costs. They would not just sell us a ticket! They issued fines of this value to an elderly French couple who had purchased tickets for the correct company online the evening before, but because they hadn’t got a physical ticket (was on her phone) they fined them! It’s a racket!
    Written 6 July 2024
  • 824kylen
    0 contributions
    5.0 of 5 bubbles
    Highly recommend
    Booked this taxi to travel from the airport to the Hilton Stucky hotel. This taxi is a incredible deal. Presented the PDF travel voucher from Trip advisor to the team at desk 71. We arrived at our hotel with no issues within a hour.
    Written 3 July 2024
  • GaryfromBathUK
    0 contributions
    5.0 of 5 bubbles
    Glad i took the water taci
    Great start to the visit, excellent value, wonderful experience and probably the quickest way of getting from the airport to Venice. I will use it next time, we had 6 couples on the boat, it was cosy but very sociable.
    Written 2 July 2024
  • angelosl786
    0 contributions
    1.0 of 5 bubbles
    Worst experience ever
    Worst ever at everything. We took tour to Murano, Burano, Torcello and they start late, but when some people were some seconds late they abandoned them on torcelo island!!!!!!! Even they saw them when the boat was leaving the port. Afterwards they left us in another port and another boat came to take us back and they were talking Italian and we couldn’t understand what was happening!
    Written 30 June 2024
  • blacktrac13
    0 contributions
    5.0 of 5 bubbles
    Water Taxi to Venice Island
    I was questioning if I was going to be happy with this company after some bad reviews, but we truly had a Jane’s Bond experience dodging other boats on the rough passageway. The young men we met and our captain was polite, a man a few words, but he knew his job well and how to navigate the busy waterways and canals, plus helping us on and off the boat, and our much heavy luggage. ❤️ it. We were amazed by how big and beautiful Venice is. Thankyou for a very memorable ride and will not hesitate to book with them going back to the mainland.
    Written 27 June 2024
  • pamdS1546CH
    0 contributions
    5.0 of 5 bubbles
    Pick up drop off airport
    Easy pick up & drop off at airport Hassle free..expensive but takes out the worry of finding bus/water taxi and was near to our accommodation.
    Written 27 June 2024
  • Camper63163634372
    0 contributions
    1.0 of 5 bubbles
    Couldn’t get the driver link to open and register
    I never found my transport person and had to hire another boat driver, ( fortunately that was easy and the booth was to the left of the public transport ticket sales just outside of baggage pickup) because the link I was sent the day(s) before would not open for me to register.
    Written 26 June 2024
  • N8542LEmartinc
    0 contributions
    5.0 of 5 bubbles
    Good transportation
    Excellent service Remember stop at desk 71 before going to boat dock. Desk 71 is before the tram walkway. If you have started walking on it in the way to the boats you have gone to far.
    Written 25 June 2024
  • annacY9735YR
    0 contributions
    2.0 of 5 bubbles
    Take the bus instead - it's faster and cheaper
    I wish I'd read the reviews of Alilaguna before deciding to use them to get to Venice from the airport. I thought it would be a pleasant, scenic trip to our destination but I was wrong. The employees were surly and condescending. We waited at least 45 minutes to get on a boat, and then were stuffed in a small section at the front with high windows you could barely see out of. We had planned to ride further but got off early and had a longer walk to our hotel because we wanted to get off. I wish we had taken the bus.
    Written 25 June 2024
  • ladandbsd
    0 contributions
    5.0 of 5 bubbles
    Good water taxi trip from Marco Polo airport
    This was an easy and convenient water taxi trip from the Venice airport to the Rialto bridge. I would definitely do it again.
    Written 25 June 2024
  • marionsN8174DO
    0 contributions
    3.0 of 5 bubbles
    Tripadviser all the way!
    I booked the ride from the airport to the island on trip adviser, sadly i did not book the return right away as well. Instead I purchased directly from the airport transfer there and got ripped of. While people are super friendly and the ride is awesome! Be careful when paying in person. I was charged twice, and with 2 different names but same time and same amount. I ended up paying $280 for the ride instead of $140 . Still dealing with bank and trying to get it back. I highly recommend booking thru tripadvisor!!!!
    Written 24 June 2024
See all 2,421 reviews
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles46 reviews
Excellent
24
Very good
2
Average
4
Poor
2
Terrible
14

Jo
Nuneaton, UK1 contribution
1.0 of 5 bubbles
This airport transfer was booked shortly before our trip as a surprise for my Mother. Whilst there was a 20 minute delay to await for the speedboat to arrive the host was attentive and polite and remained with us until the boat arrived.

The transfer was as expected until the time came to disembark. The boat pulled into a jetty where it was not possible to get the boat any closer than 3ft from the jetty, the boat was also 8-10 inches lower than the jetty itself. My 80 year Mother was terrified at prospect of having to stand int he too of the boat in rough water whilst also trying to jump across the gap and up onto the jetty. The guy who was the driver of the speedboat was very rude, impatient and aggressive shouting at her to “get on with it”, “this is Venice. Get used to it” and “the water is not very deep anyway” followed by if she didn’t get out of the boat quickly he would drive her back to the airport and she could go home again. Despite the fact she was physically shaking from head to foot this barrage of abuse continued for 10 minutes. Eventually another boat driver arrived and reassured her and assisted in her disembarking from the boat. By this time she was crying and very physically shaken by the whole experience!!
Written 9 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Adventure59417715690, We are sorry to read that you had a bad experience with our service and we apologise if you felt mistreated by the driver. Could you please give us more information about the time/date of your transfer? we would like to investigate more on the matter. Our company mission is to deliver a great transportation service and we dissociate from rude behaviours. Unfortunately transports in Venice are complicated and this is due to the nature of the city. It was probably low tide and getting off the taxi could have been trickier for an older person but we cannot do much about it. We apologise once again and we invite you to e-mail our customer care with more details on the event. Best regards
Written 16 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sailor8888
Kailua-Kona, HI18 contributions
2.0 of 5 bubbles
The person whom we were looking with our name was hard to find. The paper with out name was covered by another paper so it could not be seen. The meeting person did not know which dock to go and did not walk with us to the dock. Upon finding the dock the other person had to call for a taxi and it was not ready. It should have been more organized and much better service for the high price we pay.
Written 20 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrea W
12 contributions
1.0 of 5 bubbles
Oct 2022
We booked a private transfer and they never showed up. We waited around for an hour, and they never arrived, or called. Save your money and book at the airport from the very nice people in the arrivals. They have been refusing to refund us too!
Written 6 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa P
Shropshire, UK152 contributions
1.0 of 5 bubbles
Mar 2018 • Couples
So we paid for our meet and greet only to have to wait around for another couple, even though we paid for a private boat. We then walked with the meet and greet girl for her to point to the water taxi we were taking. Those water taxis are there anyway, its a complete con. We ended up paying £40 to wait for another couple when we could have just got straight on a private boat. Its a complete con, don't waste your money, there are loads of private boats just waiting at the pier, its really easy and there are signs everywhere.
Written 20 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Parad2022
Surrey6 contributions
1.0 of 5 bubbles
Mar 2018 • Couples
I was looking forward to my meet and greet and my luggage taken to the Watertaxi. Unfortunately we had to wait a while in the arrival hall until confirmation of our watertaxi arrival then we had to drag our luggage to the watertaxi ourselves. The Watertaxi driver was miserable he could just bearly help me into the boat he never greeted us with Buongiomo.

Unfortunately due to this experience I would not book a Water taxi throught Tripadvisor again.
Written 12 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HipHipHop
Pleasanton, CA388 contributions
1.0 of 5 bubbles
Jun 2022
Zero star if there is an option for that. Booked with this company via Viator and paid over $380 for an arrival transfer with guide for my elderly parents. I didn't mind paying more for a guide to assist my parents with their luggage and ensure they arrive safely. Yet, these guys never showed up so my parents waited for an hour at the arrival hall. They checked all the signs and none had their names on it. I called Viator to try and reach these guys but they are unreachable. Couple that with a very unstable VOIP connection in Venice made matters even worse. It brought a lot of unnecessary stress for me and my parents even before our vacation started. So, after waiting an hour, my parents went and got their own water taxi as I had to instruct them how to do it over the phone.

After my parents arrived, I spent hours on the phone with Viator letting them know this vendor did not show. But it seems these guys are denying that fact. At this point, it's not even about the money anymore. I paid for a service, and they did not deliver. They had my elderly parents wander around at the airport needlessly for 1.5 hours. This is unacceptable! I will go through all channels to pursue a full refund, even if I need to take legal actions.

Do yourself a favor and don't book arrival transfer with these guys. When they don't show, it truly ruins your vacation. You can get a water taxi at the airport directly, and it will only take half an hour at most.

This operator also offers other tours around the city as well. I'd think twice before booking anything with these guys given their lack of professionalism and seems to also lie about providing a service that they did not. Avoid them at all cost.
Written 20 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Toftinator
Congleton, UK186 contributions
5.0 of 5 bubbles
Myself and my husband visited and booked the private water taxi after seeing the reviews on Trip Advisor. As first time visitors to Venice, it made everything really easy. I hadn’t realised but apparently we had booked the meet and greet service, so As soon as we came through customs, there was a lady there holding a board with our name on. She showed us the way to the boat terminal and walked with us (7 min walk), answering our questions on venice along the way and giving us some great tips as first timers! Our water taxi was there straight away and took us straight to the dock at our hotel. Seamless and a great start to our weekend!
Written 2 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

O6670ANjulier
Lytham St Anne's, UK10 contributions
3.0 of 5 bubbles
Aug 2019
The service of arrival to boat was first class. However the driver had an appalling attitude, why I don’t know we certainly hadn’t done anything wrong. So much so our Italian agent in Venice also commented how rude he was, our bags were just thrown onto the canal side.
I have visited Venice before with water Taxi, the sail into Venice really does allow you to capture the true beauty of the city. However this time we were taken the industrial route, if I’d known I wouldn’t have booked at all...total let down.
I do understand that Venice is fragile and there are restrictions on routes, if this was the case the tour operator had our details and this should have been pointed out to us
Wasn’t pleased at all
Written 19 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tamerella
Nashville, TN60 contributions
5.0 of 5 bubbles
Dec 2017 • Couples
This was a perfect way to arrive in Venice. As we walked out of customs, there was a lady holding a sign with our name on it very clear to see/read. We never had to wander around and wonder where to go. She offered to get porters to take our luggage to the dock so we didn't have to drag them along it was included in the price we paid.
We walked approximately 10 minutes with her to the dock and our luggage was there waiting for us. We got into the boat and we were off!
The driver took us through the Grand Canal and we thoroughly enjoyed the views. We arrived at the dock of our hotel and a bellman was waiting for us to get the luggage.
It was a PERFECT and stress free way to arrive in Venice. I would definitely recommend this transfer!
Written 8 December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Darlenehixon
Colorado Springs, CO92 contributions
5.0 of 5 bubbles
They were waiting for us and made our transport to Venice so much less stressful.
We dropped off our car rental and they were waiting f for us in the arrival area as planned.
Written 6 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Darlenehixon, thank you so much for this great review! We know that transfers in Venice could be a little stressful, so we try our best to make everything easier. We hope you enjoyed your time in our beautiful city, Have a great day
Written 7 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Venice Marco Polo Airport Private Arrival Transfer provided by Alilaguna

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