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Tulum Ruins & Cenote - with unbiased reviews

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Tulum Ruins & Cenote

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From
US$89.00
Date
2 adults
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Free Cancellation up to 24 hours in advance
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Overview
Itinerary
+
You’ll have 2 starting options
Or, you can also get picked up
See Important Information for details
  • 1
    Tulum Archaeological Site
    Stop: 60 minutes - Admission included
    See details
  • 2
    Aktun Chen
    Stop: 3 hours - Admission included
    See details
You'll end at
See Important Information for details
Important Information
Departure Point
PLAZA PARTY, Boulevard Kukulcan km 9 s/n Frente al Centro de Convenciones Zona Hotelera, Int, Plaza La Fiesta, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico 10 Avenida Sur MZ 25, Playacar, 30076 Playa del Carmen, Q.R., Mexico
Duration
9–10 hours
Return Details
Returns to original departure point
Inclusions
  • Beverages
  • Breakfast* (only on the plus option)
  • Lunch
  • Unlimited drinks (water, beer and soda) * (only on the plus option)
  • Professional tour guide in Tulum and Aktun Chen park
  • Hotel/port pickup and drop-off
  • Use of Snorkelling equipment
  • Entry/Admission - Tulum Archaeological Site
  • Entry/Admission - Aktun Chen
Exclusions
  • Alcoholic drinks (available to purchase)
  • Gratuities
  • Souvenir photos (available to purchase)
  • DVD (available to purchase)
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Additional Info
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Not wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Note: Please bring a towel, biodegradable sunscreen, comfortable clothes and shoes
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 2 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
35Reviews
9Q&A
Traveller rating
  • 28
  • 6
  • 1
  • 0
  • 0
Traveller type
Time of year
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Popular mentions
George F wrote a review 11 Feb
9 contributions2 helpful votes
The trip was long from our resort but very much worth it. Tulum was an awesome ruins site. Our guides Luis, Lee, and Marcos are great. They made sure we were well informed and gave great history on the site as well. The second part was the dual Cenote sites at Aktun Chen. The
Read more
Date of experience: February 2020
Response from TranslamexSC, Guest Relations Manager at Tulum Ruins & Cenote
Responded 6 days ago
Thank you very much for such kind review of our services. We're proud to represent Mexico in the eyes of travelers from all over the world. We'll be happy to welcome you back to our country on your next visit! Thanks for recommending us with your relatives and friends.
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Hannah K wrote a review 10 Feb
4 contributions
The tour was great and our guide Lee was awesome. It was a little hectic for us at first only because we don't speak Spanish but once we got a hang of what was going on, we relaxed and had a great time. You don't have to speak Spanish for this tour so don't let that scare you!
Read more
Date of experience: February 2020
Response from TranslamexSC, Guest Relations Manager at Tulum Ruins & Cenote
Responded 6 days ago
We feel truly honored for your preference and for the time you dedicated for leaving such a wonderful review of our services. We'd be happy to welcome you again on your next Cancun vacation! Thank your for recommending us with your relatives and friends, by the way.
Read more
FluzBrother wrote a review Jan 2020
9 contributions
+1
Tulum was ok. I'm not that into the ruins. It was very crowded. But, the underground cenote was amazing. If I could have that day back, I would spend my whole day at AktunChen. They have ziplines, an amazing cave and the underground cenote, food and animals. (Spider monkeys,
Read more
Response from TranslamexSC, Public Relations Manager at Tulum Ruins & Cenote
Responded 2 weeks ago
Thanks so much for your review! We’re grateful you took the time.
Read more
Sonya H wrote a review Jan 2020
14 contributions1 helpful vote
We went on an awesome tour with an awesome tour guide Lee. Lee was very informative and treated us like royalty. He was very attentive and made sure we were well informed about everything. He even carried our sunblock so we didn’t have to take it into Tulum with us. We were the
Read more
Response from TranslamexSC, Public Relations Manager at Tulum Ruins & Cenote
Responded 2 weeks ago
Thank you very much for such kind review of our services. We're proud to represent Mexico in the eyes of travelers from all over the world. We'll be happy to welcome you back to our country on your next visit!
Read more
Kate B wrote a review Jan 2020
5 contributions2 helpful votes
Enjoyed a great Tour with our guide Lee who was super friendly. The highlight of the day for me was swimming in the cenote. Definitely a once in a life experience
Read more
Date of experience: January 2020
Response from TranslamexSC, Public Relations Manager at Tulum Ruins & Cenote
Responded 6 Jan 2020
Thank you very much for such kind review of our services. We're proud to represent Mexico in the eyes of travelers from all over the world. We'll be happy to welcome you back to our country on your next visit!
Read more
About the operator
By: Translamex - Tours
elzabeth
Minnetonka, Minnesota
172105
Fantastic Day trip and guides great job
I booked tour from hotel it was fabulous. Beautiful 3 time visit to Tulum. Then on to beach great beers and
Read more
TallMan73
7427
Wasted my time; herded like cattle; not a good experience
I would absolutely not recommend this tour company. I did not give them a 1 star because I do believe the guys
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Gilda B
30
4x1
Me and my boyfriend did the 4x1 tour and it was more than we expected. We got the plus tour without knowing ha,
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George F
42
Tulum and Cenote Aktun Chen
The trip was long from our resort but very much worth it. Tulum was an awesome ruins site. Our guides Luis, Lee,
Read more
Hannah K
40
Tulum & Cenote
The tour was great and our guide Lee was awesome. It was a little hectic for us at first only because we don't
Read more
julianne h
21
Be careful!
This tour was not well organized and not what we expected at all, when we booked. So apparently we booked the
Read more
Marc B
11
Great tour totally worth it!
Get the plus package 4x1 because you can ride a bike from the parking lot to NOHOCH MUL in Cobá the biggest
Read more
FluzBrother
40
Great place to visit
Tulum was ok. I'm not that into the ruins. It was very crowded. But, the underground cenote was amazing. If I
Read more
Sonya H
North Dakota
101
Awesome experience
We went on an awesome tour with an awesome tour guide Lee. Lee was very informative and treated us like royalty.
Read more
James X
St. Catharines, Canada
10
STAY AWAY FROM THIS COMPANY!!
Booked a boat tour online and was told it got cancelled when arrived at spot due to bad weather condition. Office
Read more
Key Details
  • Duration: 9–10 hours
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Hotel Pickup
  • Languages Offered: English, Spanish
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