We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo
Vistara
Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43, Gurugram, New Delhi India 122003
Overview
3.53,545 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Vistara
Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43, Gurugram, New Delhi India 122003

Airline Summary

Vistara (UK) is an Indian full-service carrier that operates from its hub at Indira Gandhi International Airport (DEL). The airline is a joint venture between Tata Sons and Singapore Airlines (SQ) and inaugurated service in January 2015. Vistara serves 24 destinations across India with a fleet of Airbus A320ceo and neo version aircraft configured with Business Class, (India’s only) Premium Economy and Economy Class cabins.
Read more
3545Reviews
1242Photos
100Tips
Traveller rating
  • 1,749
  • 723
  • 221
  • 137
  • 715
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Nidhi D wrote a review 13 Jun
New Delhi, India280 contributions248 helpful votes
New Delhi - Srinagar
Domestic
I took a flight from Delhi to Srinagar on Vistara, the flight num was UK 643. During the journey I went to use the washroom & exactly after 2 mins someone knocked on the door. When I opened the door, it was the Supervisor who was knocking on the door. She said this is their
Read more
Date of travel: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Vistara-India, Guest Relations Manager at Vistara
Responded 1 week ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Shalimar S wrote a review 8 Jun
London, United Kingdom2 contributions
New Delhi - London
International
Worst Airline Ever! They withheld my passport @ check -in FOR NO REASON whatsoever. 1) they don't have the right to do so 2) no apology from them. 3) it is a terrible type of passenger harassment. I will Never use them again . appalling experience to put you off travel completely
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Vistara-India, Guest Relations Manager at Vistara
Responded 2 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Explore44564954311 wrote a review 8 Jun
1 contribution
Srinagar - Jammu City
Domestic
I boarded air vistara flight UK611 from Srinagar to jammu.check in luggage was damaged.wheel of suitcase was broken.it was a new suitcase.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Vistara-India, Guest Relations Manager at Vistara
Responded 2 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Go26395204206 wrote a review 8 Jun
2 contributions
Raipur - New Delhi
Domestic
I've never felt so utterly helpless and let down as I did with Vistara today. No staff present, no proper guidance provided, and an obscene amount of time wasted. After repeatedly trying to contact the staff, I was forced to wait an eternity, and they were completely useless.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Vistara-India, Guest Relations Manager at Vistara
Responded 2 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
kunalramchandani wrote a review 7 Jun
32 contributions19 helpful votes
London - New Delhi
International
A pathetic excuse of an airline. Booked for my in laws who were stranded on the plane for hours, which was finally cancelled due to a plane fault. It has been weeks since, and after committing to paying us in full for the flights we paid for many times, they are now offering us
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Vistara-India, Guest Relations Manager at Vistara
Responded 2 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
This stff member plainly refused to help in priority check in. Instead asked me to take help from other passengers
avatar-image
This staff member at the counter was stuck with her processing. Her counter was lying vacant for many minutes, but there was no assistance.
PreviousNext
123456
avatar-image
Patrick wrote a tip 5 Jun
"Business class was definitely worth the cost."
avatar-image
Climber12395721651 wrote a tip 1 Jun
"I recommend airlines airindia express, vistara airlines behaviour very bad experience,they don't passenger value......"
avatar-image
Tourist68391589755 wrote a tip May 2024
"It is the best airlines in this world and start from Mumbai to rajkot and rajkot to Mumbai every day"
avatar-image
sagar c wrote a tip May 2024
"Don't ever travel with this airlines, Their employees can harass you anytime, by asking for extra money for seats etc"
avatar-image
shailja p wrote a tip May 2024
"Airline staff needs to be more professional."
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Vistara

Search flights

Round TripOne-wayMulti-city