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Vistara
Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43, Gurugram, New Delhi India 122003
Overview
3.53,545 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Legroom
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About Vistara
Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43, Gurugram, New Delhi India 122003

Airline Summary

Vistara (UK) is an Indian full-service carrier that operates from its hub at Indira Gandhi International Airport (DEL). The airline is a joint venture between Tata Sons and Singapore Airlines (SQ) and inaugurated service in January 2015. Vistara serves 24 destinations across India with a fleet of Airbus A320ceo and neo version aircraft configured with Business Class, (India’s only) Premium Economy and Economy Class cabins.
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3545Reviews
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Dreamer49778530314 wrote a review May 2024
2 contributions1 helpful vote
Kolkata (Calcutta) - Port Blair
Domestic
I with my family were scheduled on 26.5.24 to Portblair from Kolkata, at 09.15AM.On 25.5.24 10.30p.m.Vistara messaged that this flight was cancelled due to Remal cyclone. Although, Kolkata airport authority had announced that the airport will be closed from 12 noon 26.5.24
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Vistara-India, Guest Relations Manager at Vistara
Responded 4 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mayusha Gupta wrote a review May 2024
New Delhi, India4 contributions
New Delhi - Bagdogra
Domestic
While checking in from New Delhi IGI terminal 3, I had to witness indifferent and rude behaviour of staff. I had to request attendent Ms. Babita for priority checkin while she was busy in attending to her phone. I am attaching photos of 2 other staff who refused to help me ,
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Vistara-India, Guest Relations Manager at Vistara
Responded 4 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sayantani k wrote a review May 2024
Kolkata1 contribution1 helpful vote
Kolkata (Calcutta) - Bengaluru
Domestic
It's overhyped. The quality of food is not good. The coffee they gave, was awful. First The crew tried to give me the tea, which had been returned from another passenger but I refused. They didn't even ask for veg/non-veg option.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Vistara-India, Guest Relations Manager at Vistara
Responded 4 weeks ago
Dear customer, we are sorry to note your disappointment. Our endeavor has always been to provide the best experience to our customers and this was never intended to happen. We would request you to share the booking details at custrelations@airvistara.com for us to check and assist you. Thanks.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suman C wrote a review May 2024
Kolkata (Calcutta), India5 contributions
+1
Kolkata (Calcutta) - New Delhi
Domestic
All time very good service and well maintained. Proper arrangements and very good food. Sometimes flights are delayed but overall very good.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Inspire28082692077 wrote a review May 2024
1 contribution
Mumbai - Bengaluru
Domestic
I recomend flying vistara because the staff is very sweet and the food is great.loved the desert.I m traveling with my grandparents and I would recommend Vistara to all I know.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This stff member plainly refused to help in priority check in. Instead asked me to take help from other passengers
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This staff member at the counter was stuck with her processing. Her counter was lying vacant for many minutes, but there was no assistance.
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Patrick wrote a tip 5 Jun
"Business class was definitely worth the cost."
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Climber12395721651 wrote a tip 1 Jun
"I recommend airlines airindia express, vistara airlines behaviour very bad experience,they don't passenger value......"
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Tourist68391589755 wrote a tip May 2024
"It is the best airlines in this world and start from Mumbai to rajkot and rajkot to Mumbai every day"
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sagar c wrote a tip May 2024
"Don't ever travel with this airlines, Their employees can harass you anytime, by asking for extra money for seats etc"
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shailja p wrote a tip May 2024
"Airline staff needs to be more professional."
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