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Virgin Atlantic Airways


8,709 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,709 Reviews from our TripAdvisor Community

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8,709 reviews from our community

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Showing 8,465: English reviews
Dallas, Texas
Level 4 Contributor
31 reviews
3 helpful votes
Reviewed yesterday
NEW

Flew Virgin Atlantic for the first time. Thought their service was excellent. My sister flew United premium economy and did not get half of what Virgin provided.I would definitely fly this airline again. It also helps that they are connected to Delta.

International Premium Economy New York City - London
Helpful?
Thank ternd
Miami Beach, Florida
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW

I normally fly Delta, occasionally Virgin-Atlantic but booked through Delta, but this time I booked directly through Virgin-Atlantic to save a couple hundred dolalrs. I love the V-A premium economy and business class for international travel, but now I will never book Virgin-Atlantic again. My return flight to the US initially had a 3-1/2 hour layover in Atlanta, which is...

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International Premium Economy London - Jacksonville

Helpful?
1 Thank Susan B
San Jose, California
Level 3 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW

Hospitality is hands down the best on Virgin Atlantic! I will be trying to fly on this airlines for all future trips. Everyone should experience the great way you are treated no matter where your seat is.

International Economy London - San Jose
Helpful?
Thank tricia1011
County Dublin, Ireland
Level 4 Contributor
31 reviews
9 helpful votes
Reviewed yesterday
NEW

When I discovered that Aer Lingus did not reward me with any loyalty points, I decided to just look at other airlines. Virgin was the one I choose, the dates the price all suited. This was a maiden trip for me with Virgin, and did not know what kind of service awaited me on my return flight with Virgin, as...

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International Economy Dublin - San Francisco

Helpful?
Thank johnS8708HU
Hemel Hempstead, United Kingdom
Level 3 Contributor
20 reviews
11 helpful votes
Reviewed yesterday
NEW

Check in and off loading of luggage were extremely quick. Crew were smart, professional, friendly,caring and ensured our flight experience was the best.The cabin was relaxing with generous leg room and comfortable seating. Two tasty meals were served during our flight. Inflight entertainment was very good. Definitely fly Virgin again.

International Economy London - New York City
Helpful?
Thank Trisha F
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

So, I have flown with Virgin Atlantic many times. The first two times in Economy, where the economy is still superior to many others. Thentime came to switch to Premium Economy and now I can't go Back! Premium Economy is so comfortable. The seats are like armchairs and the leg room is great. You get fastrack check In and priority...

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International Premium Economy London - Las Vegas

Helpful?
Thank Emma R
Birmingham, United Kingdom
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Flew Upper Class from Manchester to Las Vegas with my partner. The service at the airport was superb, and just set the tone for the flight. Onboard the crew were amazing, attentive and very friendly and professional. Yes it costs to fly in Upper Class, but it was worth every penny!

International Business Class Manchester - Las Vegas
Helpful?
Thank Ian C
1 review
Reviewed yesterday
NEW
via mobile

If a flight is overbooked, this is no fault of the customer, and the customer should not be expected to suffer a lesser service. This was the case on our recent flight. We were unable to book seats online, but were assured we could get seats together at the check in. Check in told us it would sorted at the...

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International Economy Manchester - Bridgetown

Helpful?
Thank Cyberigs R
London, United Kingdom
Level 2 Contributor
6 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

I am quite tall. Knowing that we would have an overnight flight back from Orlando, I thought I would try out Premium Economy to see if the extra leg room would help me sleep. It did! But what I hadn't realised was all the other extras that came as part of premium economy. The food was delicious (not something I...

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International Premium Economy London - Orlando

Helpful?
Thank Katie D
Level 4 Contributor
38 reviews
10 helpful votes
Reviewed yesterday
NEW

You can’t beat a Boing 747, these are by far the roomiest aircraft I have flown on. Great Virgin service as always, quick check in. Only minor gripe was that they ran out of the Chicken Curry!

International Economy Manchester - Orlando
Helpful?
Thank Paul D
See travel tips for airlines
“This Airline is very worth while, looking at. It will be I hope a nice experience for you, as it has for me many times.”
johnS8708HU, 18 Jul 2018 | Read review
“Don't use this Airline”
ccsswimtechnique, 17 Jul 2018 | Read review
“If you can go Upper Class,the lounges at JFK and Heathrow are Great.”
thomasmG6066XT, 17 Jul 2018 | Read review
“Arrive on time (early if possible).”
bostinjim, 16 Jul 2018 | Read review
“Check their website and travel agents for return deals and also packages”
Bluebellplasnewydd, 16 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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