We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Vietnam Airlines

8,289 reviews
Headquarters: 200 Nguyen Son Str., Long Bien District, Hanoi Vietnam
Overview
3.58,289 reviews
Travellers' Choice 2018 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Vietnam Airlines

Airline Alliance

SkyTeam
Headquarters: 200 Nguyen Son Str., Long Bien District, Hanoi Vietnam

Airline Summary

The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)
Read more
8289Reviews
2547Photos
100Tips
Traveller rating
  • 2,488
  • 2,974
  • 1,439
  • 581
  • 808
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
C N wrote a review Apr 2024
1 contribution
+1
Hanoi - Ho Chi Minh City
Domestic
Served dinner with stewed fish and rice but the fish was not fresh, it was stink and smelly. Grosss! No juice, only soft drinks, coffee tea, water. Round trip ticket is 200$ USD way to expensive than travelling domestic in Thailand. The return trip HCM - SGN served breakfast
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Relax25865648773 wrote a review Apr 2024
1 contribution
New Delhi - Adelaide
International
One of the worst airline experience i have ever experienced. Non cooperative staff at delhi airport, zero customer service.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
houda a wrote a review Apr 2024
1 contribution1 helpful vote
Kuala Lumpur - Hanoi
Southeast Asia
I must express my deep disappointment with Vietnam Airlines' customer service, particularly at the Kuala Lumpur airport counters manned by Malay girls. Their demeanor was incredibly mean, lacking the basic courtesy and professionalism expected in the service industry. It's
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Đức Thành An N wrote a review Apr 2024
Hanoi, Vietnam1 contribution
Hanoi - Sydney
International
it's excellent. I'd highly recommend it!!!The seat was normal, kinda comfortable. The inflight entertainment was ok—a wide range of movies and podcasts. The food was the best I've ever eaten on an airline before.
Read more
Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
William C wrote a review Apr 2024
4 contributions2 helpful votes
Sydney - Ho Chi Minh City
International
Really happy flying with Vietnam airlines. Always felt safe and well looked after. Checking in and checking out was as easy as you need it to be. The food was great and more than enough beverages. Our flight home was especially smooth. We even had a special treat from the
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Lisa F wrote a tip 15 May
"book with another airline"
avatar-image
oliver h wrote a tip 12 May
"Book online for a trouble free experience "
avatar-image
The Travelling Chef wrote a tip 8 May
"Book early for the best prices recommend an asle near the back for solo travellers If you're travelling from the UK avoid a stop in France "
avatar-image
Florence wrote a tip Apr 2024
"worst airline"
avatar-image
Rick wrote a tip Apr 2024
"Cross your fingers! Vietnam struggles to provide a consistent experience."
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Vietnam Airlines

Search flights

Round TripOne-wayMulti-city
Depart
Fri, 07/06
Return
Fri, 14/06
Travellers
1, Economy