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Spirit Airlines


7,653 reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 +1-801-401-2200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,653 Reviews from our TripAdvisor Community

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7,653 reviews from our community

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Showing 7,256: English reviews
Columbus, Ohio
Level 3 Contributor
17 reviews
4 helpful votes
Reviewed today
NEW

Poor experience. Delays delays delays. The staff at the MSY gate were essentially trying to hide from customers and roping themselves off because they were not willing, or able, to answer questions or provide updates. The status emails were useless as well. Planes on the ground but there were no gates! Plastic seats, I kid you not. Everyone around us...

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Domestic Economy New Orleans - Columbus

Helpful?
Thank Meghan_A_Columbus_OH
Atlanta, Georgia
2 reviews
Reviewed today
NEW

In my way in our luggage was damaged and perfume stolen, in our way back our flight was delayed and we lost our connections.

Mexico Economy Atlanta - Cancun
Helpful?
Thank fernandaeragus
Hamilton Square, New Jersey
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed today
NEW

The seats are horrible , thankfully it was only a 2 hr flight they hurt. The employees at the Baggage check in counter were very nice. The Flight Attendants on the plane were ignorant as hell . They had miserable pissed off looks on their faces the whole time . They took at least 30 minutes from landing til unloading...

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Domestic Economy Philadelphia - Orlando

Helpful?
Thank wendyem2018
2 reviews
Reviewed today
NEW

This was my first experience with Spirit so I was skeptical about flying with them. Plane was new and comfortable. Flight was very smooth. I would definitely use them again.

Domestic Economy Atlanta - Detroit
Helpful?
Thank mlacelle64
Stapleton, Alabama
Level 6 Contributor
159 reviews
69 helpful votes
Reviewed today
NEW

The fares might be lower, but thats all. If you need to take medication on Spirit airlines, you WILL have to pay for water. No free coffee, tea, water, soda, absolutely nothing is free, The seats are small, No leg room,the seats do NOT recline. The tray tables are tiny. And on top of all that you pay $55. To...

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Mexico Economy New Orleans - Cancun

Helpful?
Thank kanukgirl
New York City, New York
Level 5 Contributor
60 reviews
7 helpful votes
Reviewed today
NEW

Great airline and great flight. On time, clean with very nice flight attendants. Whenever I go to Florida I always chose Spirit airlines. Our flight was on time. Sometimes there are delays but that is only during weather inclement but that is for our safety only. Legroom is enough for me but I am only 5,3 for my husband who...

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Domestic Economy Fort Lauderdale - New York City

Helpful?
Thank Yennefer18
New York City, New York
Level 5 Contributor
60 reviews
7 helpful votes
Reviewed today
NEW

Great airline and great flight. On time, clean wit very nice flight attendants. Whenever I go to Florida I always chose Spirit airlines. Our flight was on time.

Domestic Economy New York City - Fort Lauderdale
Helpful?
Thank Yennefer18
Seattle, Washington
1 review
Reviewed today
NEW
via mobile

This airline is just absurd. The staff are rude at every step of the process. I witnessed a yelling match at our gate after staff had made a mistake and refused to let a costumer board their flight. Seats do not recline. Water was not offered on flight. Only drinks & food for purchase. Not worth the low price

Domestic Economy Seattle - Minneapolis
Helpful?
Thank thenewnumber2
Oregon, Ohio
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

Originally, I really had my doubts about Spirit Air because we had looked into traveling to Vegas a year ago and looked into it through AAA and they refused to use Spirit saying they cancel all the time. I booked online and found the booking process to be very easy and fast and no trouble for an inexperienced computer user...

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Domestic Economy Detroit - Las Vegas

Helpful?
Thank howiesgirlami2005
Charlotte, North Carolina
1 review
Reviewed yesterday
NEW
via mobile

I will NEVER ever ever ever in my life fly with spirit!!!! This is the worse airline on the face of this earth!!!!! I asked for a refund for a flight that I didn’t get on and all they want to do is give me travel vouchers when I have explained to them that I don’t have spirit in my...

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Domestic Economy Denver - Los Angeles

Helpful?
Thank michellelyons85
See travel tips for airlines
“Don’t fly if you want to be on time”
Meghan_A_Columbus_OH, 21 May 2018 | Read review
“Choose another Irline”
kanukgirl, 21 May 2018 | Read review
“Tip - no seats on our plane reclined, so if you can't deal with that, book a different airline.”
jsaundco, 20 May 2018 | Read review
“Travel light and reserve your seat”
podrozniczka60, 20 May 2018 | Read review
“Package your flight carefully. You pay for each item. Nothing is complementary. "what you check is what you get".”
Gladina, 20 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).
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