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SmartWings
Headquarters: K letisti 1068/30, Prague Czech Republic 160 08
Overview
3.03,207 reviews
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About SmartWings
Headquarters: K letisti 1068/30, Prague Czech Republic 160 08

Airline Summary

Prague-based SmartWings (QS) operates from a base at Václav Havel Airport Prague (PRG). The carrier, which is owned by Czech Travel Service Airlines (QS), was founded in 2004. It flies to more than 25 destinations. These include four destinations within the Czech Republic, as well as points elsewhere in Europe (Albania, Bulgaria, Croatia, France, Greece, Italy, Montenegro, Poland, Portugal, Russia, Slovakia, Spain and the United Kingdom), Africa (Tunisia) and Asia (Cyprus, Israel, Turkey and the United Arab Emirates). The airline's fleet consists of Boeing 737-700, Boeing 737-800 and Airbus A-320 airplanes.
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3207Reviews
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Honza K wrote a review Jul 2023
Pilsen, Czech Republic14 contributions
Prague - Antalya
Europe
Our flight depart at 4:20 am evrything Went pretty smoothly after we borded we were waiting at the gate for 40 minutes we didnt get any informations from the crew or anyone thé legroom was ok half od the flight was really cold the airplane was at least clean
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pawel G wrote a review May 2023
1 contribution
Las Palmas de Gran Canaria - Warsaw
Europe
Economy
Flight was a nightmare with very aggresive and unhelpful flight attendants. Seats are very tight therefore we asked passangers in front of us not to unfold their seats. Unfortunatelly they called cabin crew which was very hostile towards us and said that is „passengers’ right to
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Date of travel: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Libor K wrote a review Apr 2023
Brno, Czech Republic6 contributions2 helpful votes
Ostrava - Marsa Alam
International
Economy
One of the worst flights we've ever experienced. On the way to our destination, it wasn't possible to buy anything on board. During the 4.5-hour flight, we received about 2 dl of water, which is quite bad for someone who expects to at least buy water on a standard flight. The
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Date of travel: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KovLev wrote a review Mar 2023
3 contributions1 helpful vote
Budapest - Zakynthos
Europe
Economy
I had a great experience with smartwings! The food was great the seats were comfortable, and the crew was very friendly. When we were heading back our flight had to be delayed because of a storm, but it was really not the airlines fault. My only complaint is that while the
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Date of travel: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Adam K wrote a review Mar 2023
London, United Kingdom32 contributions5 helpful votes
Warsaw - Bodrum District
Europe
Economy
I will never fly with them for the way they handled 2 flightdelays in 2 days when my family and I had a holiday in Turkey in Sept 2022!!! No decent communication from them, no apologies; they refused to give us refund saying that it is the airport's fault. 2 flight delays in 2
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Date of travel: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marek N wrote a tip May 2024
"Book with anybody else."
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Zaynab D wrote a tip May 2024
"Only tip would be to not use this airline if you care about your safety "
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Maria G wrote a tip Feb 2024
"Count extra time for your flight"
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Ron B wrote a tip Sept 2023
"Best tip: Avoid this airline unless no other option."
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Golan wrote a tip Aug 2023
"Don't fly with this company "
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