We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo
SmartWings
Headquarters: K letisti 1068/30, Prague Czech Republic 160 08
Overview
3.03,207 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About SmartWings
Headquarters: K letisti 1068/30, Prague Czech Republic 160 08

Airline Summary

Prague-based SmartWings (QS) operates from a base at Václav Havel Airport Prague (PRG). The carrier, which is owned by Czech Travel Service Airlines (QS), was founded in 2004. It flies to more than 25 destinations. These include four destinations within the Czech Republic, as well as points elsewhere in Europe (Albania, Bulgaria, Croatia, France, Greece, Italy, Montenegro, Poland, Portugal, Russia, Slovakia, Spain and the United Kingdom), Africa (Tunisia) and Asia (Cyprus, Israel, Turkey and the United Arab Emirates). The airline's fleet consists of Boeing 737-700, Boeing 737-800 and Airbus A-320 airplanes.
Read more
3207Reviews
752Photos
100Tips
Traveller rating
  • 536
  • 778
  • 701
  • 405
  • 788
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Tomáš H wrote a review Oct 2023
1 contribution
Prague - Malaga
Europe
Horrible experience‼️‼️‼️ never more. I wanted to travel with another flying company. When i compare prices of flight tickets. Smart wings looked cheapest, but It wasnt true. Know at AirPort i have to pay extra services ( in e-flight wasnt any notice about bags etc) It was last
Read more
Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Tereza P wrote a review Sept 2023
1 contribution
Malaga - Prague
Europe
Meh airline. Small space for legs. Frequent delays. One extra star for pilots and nice crew ( apart for one fly attendant that was rude when securing the cabin and grabbing my seat and trying to yank my seat when it was not even retracted it ). Most of the time when the company
Read more
Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Ron B wrote a review Sept 2023
5 contributions
Prague - Tel Aviv
International
I booked my flight through an agent which included 8kg trolly and hand luggage. Smartwings ground crew when checking in to the flight claimed that the flight was full and we're requested to send luggage to the belly of the plane, I kindly refused due to personal items being
Read more
Date of travel: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Michael Š wrote a review Sept 2023
99 contributions84 helpful votes
Larnaca - Kosice
Europe
Every year, Smartwings robs holidaymakers from Košice of a day of holiday. The plane takes off from Bratislava at lunchtime to transport the holidaymakers to their holiday. Holidaymakers from BA are swimming in the sea in the afternoon. But as it arrives at the destination to
Read more
Date of travel: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Beri P wrote a review Sept 2023
1 contribution
Prague - Tel Aviv
International
Economy
People please don't go with this airline!!!! I went with another six friends and they ask to pay for baggage only three of the seven people four people didn't pay this is very very bad service and they stole money from people there's a lot of hate anti-semitism and very bad
Read more
Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
Plane inside
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Marek N wrote a tip May 2024
"Book with anybody else."
avatar-image
Zaynab D wrote a tip May 2024
"Only tip would be to not use this airline if you care about your safety "
avatar-image
Maria G wrote a tip Feb 2024
"Count extra time for your flight"
avatar-image
Ron B wrote a tip Sept 2023
"Best tip: Avoid this airline unless no other option."
avatar-image
Golan wrote a tip Aug 2023
"Don't fly with this company "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register SmartWings

Search flights

Round TripOne-wayMulti-city