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SmartWings

Headquarters: K letisti 1068/30, Prague Czech Republic 160 08
Overview
3.03,224 reviews
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About SmartWings
Headquarters: K letisti 1068/30, Prague Czech Republic 160 08

Airline Summary

Prague-based SmartWings (QS) operates from a base at Václav Havel Airport Prague (PRG). The carrier, which is owned by Czech Travel Service Airlines (QS), was founded in 2004. It flies to more than 25 destinations. These include four destinations within the Czech Republic, as well as points elsewhere in Europe (Albania, Bulgaria, Croatia, France, Greece, Italy, Montenegro, Poland, Portugal, Russia, Slovakia, Spain and the United Kingdom), Africa (Tunisia) and Asia (Cyprus, Israel, Turkey and the United Arab Emirates). The airline's fleet consists of Boeing 737-700, Boeing 737-800 and Airbus A-320 airplanes.
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Drew N wrote a review 11 Jul
Prague13 contributions4 helpful votes
Cagliari - Prague
Europe
Even if the fare was 100% cheaper, it would still be a rip-off. More than 10hours delay with absolutely zero communication or information. Zero consideration for the many passengers who had to deal with small children and the people who had to completely reschedule plans and work commitments…due to an airline being completely unable to provide the basic service for which they are paid.…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Coastal53609672855 wrote a review 10 Jul
8 contributions1 helpful vote
Budapest - Antalya
Europe
The flight overall was good. However, our plane was late 2 hours! It was terrible! There was a lot of legroom but the in flight entertainment was not working.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tomas C wrote a review 6 Jul
2 contributions
Bratislava - Mersa Matruh
International
Rubbish company, delayed on way in, delayed on on way home. No appology from Capitan .Never ever with this company again.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ido D wrote a review 6 Jul
Tel Aviv, Israel63 contributions70 helpful votes
Prague - Tel Aviv
International
Seriously unfriendly and unhelpful ground- and cabin-crews, and this is an understatement. Rudely scolding elderly passengers, exchanging smirks with colleagues as they mock passengers behind their backs, making families with small babies wait over an hour for check-in, preventing toilet access from women during preparation for landing just to flaunt their abused power, to name but a few examples of their misconduct during a single round trip we had the dubious pleasure of enduring with them. Worst than all was a cabin service manager by the name of Katerina Gafney.…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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נורית ג wrote a review 4 Jul
1 contribution
Prague - Tel Aviv
International
Terrible experience with this airline company. don't recommend at all. I would do whatever i can to avoid flying with smartwings.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Drew N wrote a tip 11 Jul
"Choose another airline "
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Coastal53609672855 wrote a tip 10 Jul
"DO NOT SIT NEXT TO THE E-EXIT"
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Milka.Dc wrote a tip Jun 2024
"Avoid this company "
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Marek N wrote a tip May 2024
"Book with anybody else."
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Zaynab D wrote a tip May 2024
"Only tip would be to not use this airline if you care about your safety "
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