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Malaysia Airlines


3,337 Reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, Subang Jaya 47200 Malaysia +60-1-300-88-3000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,337 Reviews from our TripAdvisor Community

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3,337 reviews from our community

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Showing 2,733: English reviews
Level 6 Contributor
746 reviews
172 helpful votes
Reviewed yesterday
NEW
via mobile

Many have negative experiences with this airline and have written negatively about it but I choose to differ. My flight from Sydney to KLIA was seamless and efficient. The air hostess and stewards were very friendly and helpful. The food is quite good and service is excellent. It has one of the biggest toilet that I have come across.

International Economy Sydney - Kuala Lumpur
Helpful?
Thank JamesKMTan
Sungai Petani, Malaysia
Level 3 Contributor
19 reviews
7 helpful votes
Reviewed yesterday
NEW

MH as known as Malaysia Hospitality so with the beautiful and handsome cabin crews, delicate foods, free in-flight entertainment and 30kgs for luggage, its say no to hesitate .

Southeast Asia Economy Kuala Lumpur - Jakarta
Helpful?
Thank fariesh
Newcastle, Australia
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 2 days ago
NEW

I was very happy with this flight to Kathmandu. I will highly recommend anyone to board this flight esp. while flying to KTM. The transit in Kaula Lumpur was short and free of any kind of hassles. However, I will also request the crew of Malaysian airlines to be equally benevolent to the Nepali passengers like all others while flying...

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International Economy Sydney - Kathmandu

Helpful?
Thank Basanta P
Sydney, New South Wales, Australia
Level 5 Contributor
54 reviews
10 helpful votes
Reviewed 2 days ago
NEW

For a long haul flight Malaysia Airlines was a relaxing experience Have flown with MA to London previously and would fly with them again I would recommend to select the shortest transit time available and also to arrive AM or very early PM especially if you are hiring a motor car Not so bad if you are being picked up

International Economy Sydney - London
Helpful?
Thank Carole L
Melbourne, Australia
Level 5 Contributor
64 reviews
277 helpful votes
Reviewed 4 days ago
NEW

I have used KL (and Malaysian Airlines) on many occasions as a hub when flying with the kids as they love to stay overnight at the Sama Sama hotel. My recent trip confirmed my opinion that the standards at MAS have decreased significantly over the years from one of the better carriers to probably a higher end budget/average one (I...

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International Economy Melbourne - Kuala Lumpur

Helpful?
1 Thank The_wifes_concierge
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW

Great Experience on the comfort, Good Leg room and well managed cabin Temperature felt very comfort travel.

Southeast Asia Business Class Chennai (Madras) - Kuala Lumpur
Helpful?
1 Thank Sridhar M
Greater Sydney, Australia
2 reviews
2 helpful votes
Reviewed 5 days ago
NEW

I was very hesitant flying Malaysian Airlines to Bali due to the duration of the flight and transit in KL, Malaysia while on route to Bali. Because I had left my booking to last minute, a travel agent friend suggested Malaysian Airlines. The initial attraction to MA was the airfare, which was very competitive for a last minute booking. Right...

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International Economy Sydney - Denpasar

Helpful?
2 Thank Arveen S
London, United Kingdom
2 reviews
2 helpful votes
Reviewed 5 days ago
NEW

the whole plane stank of urination as i boarded with my husband, as the toilets where not cleaned probably from previous flight. The seats were dirty and old. the table stank really bad and could tell had not been cleaned, i do not know how i survived the 13hr flight back to London from KL airport. also the seat arrangement...

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International Economy Phuket - London

Helpful?
2 Thank salina18
Tycroes, United Kingdom
Level 3 Contributor
17 reviews
7 helpful votes
Reviewed 6 days ago
NEW

We have flown to Australia with Malaysian four times (see my previous review) but will definitely be looking elsewhere if we are in a position to return to Australia again. Our recent flight last week did not start well. We booked our tickets in March with Flight Centre and asked for seats on the upper deck, which we prefer. Seats...

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International Economy London - Melbourne

Helpful?
2 Thank Cajun27
Kota Kinabalu, Malaysia
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 6 days ago
NEW

I love the bigger aircraft because of its spacious seats where I can place my long legs comfortably and placed my important bags under my seat. Air conditioning are cool enough, seats are bigger and not 90 degree straight up where I can sleep throughout my journey. I love the individual tv screen with all the latest movies. I can...

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Domestic Economy Kuala Lumpur - Kota Kinabalu

Helpful?
Thank Jennifer C
See travel tips for airlines
“Choose the shortest transit time”
carolel254, 16 Dec 2017 | Read review
“Look for an alternative.”
The_wifes_concierge, 14 Dec 2017 | Read review
“Book with someone else!”
Cajun27, 12 Dec 2017 | Read review
“Relax, enjoy the movies with salted peanuts and a good drink.”
, 12 Dec 2017 | Read review
“Pick another airline”
matthewcole963, 11 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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