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KLM Royal Dutch Airlines


21,090 reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands 011 31 20 474 7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,090 Reviews from our TripAdvisor Community

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21,090 reviews from our community

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Showing 10,052: English reviews
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed today
NEW

I have used this flight several time with my wife and family and as always the service is very good, with good food and drink selections on board. My only small criticism is the entertainment system could do with a larger music selection.

International Business Class Newcastle upon Tyne - Bangkok
Helpful?
Thank GEORGE C
Medicine Hat, Canada
Level 4 Contributor
35 reviews
2 helpful votes
Reviewed today
NEW

The overseas flight was fabulous. Gave you snack, drinks, food, blanket and pillow as well as earphones to play music or watch videos, service is always great on these flights. The seats could be more comfortable but they only look at dollars and not passenger comfort these days, Not the only airline that has this problem. Would still fly KLM...

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International Economy Calgary - Dublin

Helpful?
Thank 246lynnl
The Hague, The Netherlands
Level 6 Contributor
95 reviews
26 helpful votes
Reviewed today
NEW

OK i do not expect maistream dutch airline KLM to offer lunch as to what mainstream greek Aegean airlines offer. But being offered half a sandwitch insalted my lunchtime appetite. Flight of an hour you do not expect three course lunch .....but not half a sandwitch!!!!!!! Then they offered drinks...of course no sparkling water... and coffee was some instant crap

Europe Economy Amsterdam - Billund
Helpful?
Thank Xrhstos K
London, United Kingdom
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed today
NEW

Seats comfortable..we were in economy comfort..paid a bit more for a bit more leg room as it was a night flight. Flight attendants were friendly polite and helpful..great service. Meals served were fine...there was choice of hot meals..came with starter a d dessert, plus cheese and crackers, water, wine and coffee.. Toilets were clean and well stocked for the whole...

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International Economy Amsterdam - Chengdu

Helpful?
Thank karinerh3
Sao Paulo, SP
Level 6 Contributor
345 reviews
83 helpful votes
Reviewed today
NEW

Space for legs a little smaller than other companies but it was a common seat in economy. Not all staff was homogeneous. I asked for a blanket cause mine was VERY wet and it took a long long time to have a dry one. Only after asking 3 times I got one and they were not busy with dinner and...

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International Economy Sao Paulo - Prague

Helpful?
Thank Caio M
france
Level 5 Contributor
62 reviews
26 helpful votes
Reviewed today
NEW

KLM just everything you would expect even in economy (we tried to upgrade but full flight) everything was just SO well done every meal and snack was good well served food hot - tasty - delicious staff were professional - calm kind friendly polite helpful yes KLM is a great airline

International Economy Montreal - Amsterdam
Helpful?
Thank frenchabroadFrance
Dammam, Saudi Arabia
Level 5 Contributor
30 reviews
33 helpful votes
Reviewed today
NEW
via mobile

I tried KLM many times. It has some advantages as value of money, nice air hostesses, food is ok but can be better. Seats are ok. The main issue and thing I really don’t like and many times I use different airlines is timing. Most or maybe all flights that coming back from Europe back to home leaves super early....

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International Economy Dammam - Barcelona

Helpful?
Thank Belal911
Coventry, United Kingdom
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed today
NEW

Staff attentive and helpful.Quick check in quick baggage claim. Seating excellent.Good menu good food. Presented with china Amsterdam house with Dutch gin inside.

International Business Class Amsterdam - Kilimanjaro National Park
Helpful?
Thank David S
Nieuwegein, The Netherlands
Level 6 Contributor
159 reviews
21 helpful votes
Reviewed today
NEW

I had to visit the USA to attend a funeral, never a good reason for any trip. Anyway, I had good reasons to visit although I was late making the reservations I managed to find a convenient slot to travel in and out. The ticket was not cheap; it even was increased whilst booking (in a 10-minute timeframe). Checking in...

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International Economy Amsterdam - Los Angeles

Helpful?
Thank Hans v
Level 2 Contributor
8 reviews
Reviewed today
NEW

This airline has good deal when you fly from Bali to Singapore or Singapore to Bali. Book directly through their website is the thing we should do. Price on their own web is the most competitive one. My flight was enjoyable actually. Food were nice, service were good, seats were comfortable, entertainment were awesome! Almost is never enough. I have...

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Southeast Asia Economy Denpasar - Singapore

Helpful?
Thank Wilson N
See travel tips for airlines
“KLM are just good - even in economy”
frenchabroadFrance, 15 Oct 2018 | Read review
“Go business class”
davidsL7308IB, 15 Oct 2018 | Read review
“If you can, plan your trip well in advance”
S508XWhansv, 15 Oct 2018 | Read review
“Book direct through their website to get best price”
wilsonn163, 15 Oct 2018 | Read review
“Be sure to check seatguru for the best/worst seats.”
dirkp147, 14 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.

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