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KLM Royal Dutch Airlines


14,374 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,374 Reviews from our TripAdvisor Community

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14,374 reviews from our community

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Showing 6,660: English reviews
Telford, United Kingdom
Level 4 Contributor
38 reviews
8 helpful votes
Reviewed yesterday
NEW

Hadn't flown in years and was extremely nervous but the flight went well. Cabin crew were brilliant, decent price for the flight and would fly with them again. Free drinks were a plus too!

Europe Economy Birmingham - Amsterdam
Helpful?
Thank Hozzie B
Level 3 Contributor
22 reviews
9 helpful votes
Reviewed yesterday
NEW
via mobile

One of the best budget airlines I’ve been on, extremely good service, provided drinks and snacks free of charge even on short flights

Europe Economy Manchester - Amsterdam
Helpful?
Thank Windwalker70
Den haag
Level 6 Contributor
211 reviews
36 helpful votes
Reviewed yesterday
NEW

we left too late. had to wait quite long before we could enter the plane. service on board was ok but the staff only came once in stead of twice.

Europe Economy Zagreb - Amsterdam
Helpful?
Thank HBMarkowski
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Relatively more comfortable seating area than other airplines. Little bit wider between knees and front seat

International Economy Seoul - Porto
Helpful?
Thank hoonyband
Detroit, Michigan
Level 5 Contributor
65 reviews
28 helpful votes
Reviewed yesterday
NEW

We have been fortunate enough to fly on a number of different airlines over the years and were very impressed with our trip with KLM. We found it second only to Emirates and in my opinion really only because the movie selection was not as good. The flight attendants are the friendliest we have encountered on all flights and really...

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International Economy Cape Town Central - Amsterdam

Helpful?
Thank Foodfan2830
Level 3 Contributor
15 reviews
Reviewed yesterday
NEW

Despite the fact that the passengers boarded before the crew were ready and had to disembark, the crew on “catching up” were able to give us a very good and pleasant trip, servce was good take off and landing done well.

Europe Economy Amsterdam - Frankfurt
Helpful?
Thank DonNyadwe
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Have travelled with KLM / Air France for the past few years to Japan via Amsterdam and have been happy with the service especially on my last flight as I needed assistance due to post operation mobility, the airline and airport staff at Schiphol were excellent and made my journey a lot less stressful.

International Economy London - Osaka
Helpful?
Thank Tom D
Lima, Peru
Level 3 Contributor
19 reviews
Reviewed yesterday
NEW

My experience with KLM airlines have been always excellent and i confirmend it that opinion during my last trip to Paris in November 2017. The years pass and the airline still have the same excellent nice and excellebnt service. I always feel safe with this airline because at Schipol airport there is always help of KLM workers.

International Economy Lima - Paris
Helpful?
Thank Esther S
BS-Salmunster
Level 6 Contributor
221 reviews
36 helpful votes
Reviewed yesterday
NEW

Flight to Alicante from Frankfurt was OK , on time friendly service, on the way back from Alicante via Amsterdam our on ward flight was canceled due to bad weather, and KLM staff recommended we make our own way home by train, and we would be reimbursed by KLM, this we did, and KLM have a really user friendly claim...

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Europe Economy Alicante - Frankfurt

Helpful?
Thank hallf
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Great service, interesting food choices, a lot of offerings,fairly comfortable seats. The entertainment was good.

International Economy Amsterdam - Atlanta
Helpful?
Thank David S
See travel tips for airlines
“Feel free to ask for assistance the stewards are very ready to assist and comfort you the traveler.”
DonNyadwe, 22 Jan 2018 | Read review
“Not had one yet”
444AllyS, 22 Jan 2018 | Read review
“Just book and enjoy”
YvanC_12, 22 Jan 2018 | Read review
“If you are a Delta Medallion Passenger, avoid this airline because they do not offer what we have grown accustom to with Delta.”
rdwarrior52, 21 Jan 2018 | Read review
“book and sit back and relax”
eddeebb, 21 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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