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Japan Airlines (JAL)

7,432 reviews
Headquarters: 2-4-11 Higashi-Shinagawa, 2-chome, Shinagawa-ku, Tokyo Prefecture 140-8637
Depart
Wed, 05/06
Return
Wed, 12/06
Travellers
1,Economy
Overview
4.57,432 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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Food and beverage
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About Japan Airlines (JAL)

Airline Alliance

oneworld
Headquarters: 2-4-11 Higashi-Shinagawa, 2-chome, Shinagawa-ku, Tokyo Prefecture 140-8637

Airline Summary

The country's largest airline, Japan Airlines (JL) is headquartered in Tokyo. It flies non-stop to about 60 domestic destinations and more than 30 international destinations in Asia, Europe, Oceania, North America and South America. JL is part of the oneworld alliance and also has codeshare arrangements with about 30 other airlines. The airline has four classes of service: First Class, Executive Class (the equivalent of Business Class), Premium Economy Class, Class J (Economy Class seating with larger seats) and Economy Class. Its fleet features a variety of two-cabin, three-cabin and four-cabin configurations. Japan Airlines' primary hubs are located at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT).
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7,432Reviews
4,750Photos
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Popular mentions
Taipei - Honolulu
International
Business Class
Check in: only 24hrs in advance compared to CX 48hrs, can be better. Business Class lounges: Taipei / Nariata/ Honolulu ~ not much food variety, but you sure will get the beef curry with rice in every JAL business lounge. On the carbin: Seating ~ typical business class
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Dallas - Tokyo
International
Economy
I recommend it!!! Excellent food! Excellent drinks! Excellent attention! Excellent comfort! Everything Excellent!!!
Read more
Tokyo - Ho Chi Minh City
Southeast Asia
Economy
The flight was really good! Service is great and the flight is very clean. Economy class is better than most other I have travelled. Entertainment could be better. Overall great experience.
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Bangkok - Tokyo
North Asia
Economy
I took a flight from BKK to Haneda, Tokyo (round trip, JL32 and JL33). The Online Check in was fine and easy. The flight was overall good and Cabin Crew are extremely nice and helpful. Highly recommended.
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+5
Tokyo - Tokushima
Domestic
Economy
This was a very good 70-minute flight from Tokyo (HND) to Tokushima (TKS). Everything met or my expectations, especially the wonderful views of the Japanese Alps and Mount Fuji.The airfare was 15% lower than the only other airline offering non-stop service on this route.
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Japan Airline - Premium economy. Mycket god mat och dryck, Rekommenderas.
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"Make sure to get confirmation of seat assignments directly from the airline"
"Sleep during this long flight, be respectful when reclining your chair."
"Take another airline."
"If you can fly Premium Economy"
"If your budget allows it, go Premium Economy"
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