We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberia


13,182 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

13,182 Reviews from our TripAdvisor Community

Write a Review

13,182 reviews from our community

Filter reviews by popular destinations:
All reviews Madrid Buenos Aires Barcelona Sao Paulo London New York City Rome Miami Mexico City San Jose Lisbon Santiago Paris Lima Venice
Traveller rating
Cabin
  • (2,439)
  • (0)
  • (560)
  • (0)
Route
  • (1,903)
  • (886)
  • (212)
  • (3)
  • (0)
  • More
Language
  • More
Showing 3,004: English reviews
Oxford, United Kingdom
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed today
NEW
via mobile

My partner and I paid a total of £110 to reserve seats with extra legroom, 6 months in advance of the departure date. When we got to the airport they told us the plane was reconfigured and allocated us random seats in the middle of the plane - no consideration for the fact we paid extra for different seats. We...

More 
International Economy London - Rio de Janeiro

Helpful?
Thank Jack F
Melbourne, Australia
Level 6 Contributor
1,043 reviews
270 helpful votes
Reviewed today
NEW

The check in was slow and the line was long. 3 counters were open but it appeared every check in involved a lengthy conversation. Once these stopped the processing sped up considerably. Once we were on board it was a different story. Iberian have a reputation for punctuality and we saw why. The staff helped people get multiple bags into...

More 
Europe Economy Lisbon - Madrid

Helpful?
Thank Llewellyn53
Miami, Florida
2 reviews
Reviewed today
NEW

To flight for 9 hours inside a plane with the AC very high was not easy . It was very hot , the food was crap , the bread had like a week . I asked for white wine when the attendant passed by offer water and juice and I asked for white wine and she told me to go...

More 
International Economy Madrid - Miami

Helpful?
Thank fernandosantoss2016
Level 5 Contributor
48 reviews
2 helpful votes
Reviewed today
NEW
via mobile

crew was very distant, food crappy, very few drinks and worst of all, you must pay for the baggage despite you stay on the requested weight. a class c compay with a snutty attitude. the only positive things was thst madrid airport was very well organized. adios espana.

International Economy New York City - Madrid
Helpful?
Thank joseph c
2 reviews
Reviewed today
NEW

First of all, it was not economy class. It was premium economy class. The cabin crew never make eye contact. They do not stop by you with the coffee pot in their hands. They march straight forward. I had to shout to get her attention to get the coffee. Then she said I could not have a single coffee creamer...

More 
International Economy Madrid - Miami

Helpful?
Thank Tourist104838
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed today
NEW
via mobile

First time flying with Iberia. Check-in staff were super and cabin crew along with the flight deck were very professional. Even landed early.

Europe Economy Madrid - London
Helpful?
Thank Ash T
New York City, New York
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed yesterday
NEW

We flew from Palma to New York via Madrid. The flight from Palma to Madrid was delayed for 1.5 hours, there was a parade in Madrid and the airport was closed. We missed our flight to NY. We spent 4 hours on the airport, the first 2 hours at the customer service on the second floor, and then another 2...

More 
International Economy Madrid - New York City

Helpful?
Thank victor_ancelson
Vancouver, Canada
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Economy on Iberia is very simple. It was only an hour and no water or beverages offered. I flew first class a couple of years ago from Madrid to Athens, a longer flight. Very good service then.

International Economy Madrid - Porto Alegre
Helpful?
Thank Patricia S
Cleveland, Ohio
Level 6 Contributor
278 reviews
70 helpful votes
Reviewed 2 days ago
NEW

Iberia is a good low cost option for Spain and Portugal travel. Originally intending to drive from Seville to Porto, the cost of airfare was so low we ended up flying.

Europe Economy Madrid - Porto
Helpful?
1 Thank Starchgirl
Denville, New Jersey
Level 6 Contributor
296 reviews
64 helpful votes
Reviewed 2 days ago
NEW

Heading to Spain, we found a great low cost deal and booked through their partner AA. On the way down they flew the A350 which made for a nice flight as expected but the return was flown in the old A340. No notice given, our assigned seats were reconfigured and I sat on the opposite side of the plane. My...

More 
International Economy New York City - Madrid

Helpful?
Thank Michael D
See travel tips for airlines
“There are prority check in and boarding priveleges even if you are only Ruby level with Qantas”
Llewellyn53, 17 Oct 2018 | Read review
“avoid at all costs”
victor_ancelson, 16 Oct 2018 | Read review
“Don’t fly them.”
Tour57324, 14 Oct 2018 | Read review
“Only Choose this Airline if you don't have alternate option (Pay to other little extra is ok)”
Abhimanyu_Ji, 13 Oct 2018 | Read review
“Be wary of the servise”
TriniNYC, 13 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

1,486 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1486)
Viewed
View from Window (129)
Viewed
Our fleet (27)
Viewed
Food and Drink (149)
Viewed
Cabin (116)
Viewed
Airport (202)
Viewed
Seat (130)
Viewed
Onboard Feature (66)
Viewed
Airline Lounge (21)
Viewed
Other (646)