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Iberia


14,219 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,219 Reviews from our TripAdvisor Community

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14,219 reviews from our community

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Showing 3,289: English reviews
Fajardo, Puerto Rico
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed yesterday
NEW

Very comfortable and excellent service , great dinner and breakfast. Superb entertainment system very impressive.

Date of travel: September 2018
International Economy San Juan - Alicante
Helpful?
Thank Luis R
San Pedro Sula, Cortes, Honduras
Level 4 Contributor
31 reviews
11 helpful votes
Reviewed yesterday
NEW

I am disabled, so flying can be an ordeal, but not with Iberia. Arriving at the airport, we were immediately met by an agent as we approached the ticket counter. When I explained that I needed assistance, we were put to the front of the line. I was escorted to a seat to wait for a wheelchair. Then we were...

Date of travel: June 2018
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Europe Economy Barcelona - Paris

Helpful?
Thank Thomas L
Hobe Sound, Florida
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed yesterday
NEW

We flew in a class of service called Premium Economy. Larger seat, extra leg room, leg support, comfy head support, up graded meal and other little extras. The configuration was two five two. The crew was delightful, helpful in every way. Good selection of movies, I can’t believe I watched three🙂. We will always fly Premium Economy in the future....

Date of travel: November 2018
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International Economy Lisbon - Miami

Helpful?
Thank Cathy D
Aigen, Germany
2 reviews
Reviewed yesterday
NEW

On dicember 15th I flew into Lima with a Latam flight, it was delayed so that someone from the airport awaited me and took me to the Iberia office as they said I was too late to check into my Iberia flight IB6650. At the office they treated my terrible and not at all according to what they declared as...

Date of travel: December 2018
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International Economy Lima - Munich

Helpful?
Thank Maria-Magdalena M
Weston, Florida
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW
via mobile

We have been using Iberia for our Business/Leisure trips to Spain, and Israel, and couldn’t be more pleased: the staff is very kind, the pilot maintains good communication with the passengers, the food is good (impossible to say that you will find outstanding food on a plane), but what is usually outstanding is Iberia’s punctuality.

Date of travel: November 2018
International Business Class Miami - Madrid
Helpful?
Thank alc9060
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Hello all! I would like to give my opinion for those who travel with special luggage through Iberia. I had to bring two snowboards on different flights and on both ... something happened. As you know, you have to call another cost number to hire special staff... so since the beginning something does not like so good... not once but...

Date of travel: December 2018
More 
Europe Economy Athens - Madrid

Helpful?
Thank BeckmanFz
Quito, Ecuador
Level 5 Contributor
53 reviews
10 helpful votes
Reviewed yesterday
NEW

Iberia has gives a great opportunity to upgrade your flight to business, in my trip last September with my wife we had a great time flying in business. The food and the wine were really good, giving a small taste of what you are going to enjoy in Madrid. Wonderful time and great service.

Date of travel: September 2018
International Business Class Quito - Madrid
Helpful?
Thank FedeAL_EC
Miami, Florida
Level 4 Contributor
26 reviews
3 helpful votes
Reviewed yesterday
NEW

Decent Spanish oriented food, but service lacks. No bread offered, when asked for bread it was served without olive oil,had to ask again... Good wines, that’s a reliable thing! Brand new Airbus A350 with wider Busienss seats, but still too short for a 6’2” person. immpossible to sleep 8. Such a cramped space. Large TV screen but offset from seating...

Date of travel: December 2018
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International Business Class New York City - Madrid

Helpful?
Thank ABL75
1 review
Reviewed yesterday
NEW

Iberia is a complete disgrace. I can write for ages but I don't want to spare them the effort, so I'll just summarise: 1. 2 hour delay while sitting in the plane - no communication as to what's happening. 2. This caused a missed connection to our onwards flight. The replacement flight was 20 hours later. 3. The Iberia staff...

Date of travel: December 2018
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International Economy London - Johannesburg

Helpful?
Thank eeezak
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed yesterday
NEW

I have flown Iberia to Spain and back each year for the past 4 and have never been disappointed. Their service is super courteous and efficient. The food is good and plentiful and timely served. Iberia is an affiliate of American Airlines, thus my credit card air miles can be used. I would not consider flying any other airline to...

Date of travel: August 2018
More 
International Economy Boston - Santiago de Compostela

Helpful?
Thank Kevin O
See travel tips for airlines
“Iberia is an outstanding Airline.”
O5872ARluisr, 18 Dec 2018 | Read review
“Ask for assistance, and you will get it.”
thomasl98, 18 Dec 2018 | Read review
“Check your connection time when changing from inter Europe to international. Ours was a legal connect, but not enough time if delayed”
cathyd718, 18 Dec 2018 | Read review
“When you do the web check in, a message appears about upgrade, do not loose this chance.”
FedeAL_EC, 18 Dec 2018 | Read review
“Avoid transfers at all costs. Keep your important items in your hand luggage, always.”
eeezak, 18 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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