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Finnair
Headquarters: Tietotie 9, Vantaa Finland 01530
Overview
3.58,444 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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About Finnair

Airline Alliance

oneworld
Headquarters: Tietotie 9, Vantaa Finland 01530

Airline Summary

Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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8444Reviews
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100Tips
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Oldjack wrote a review 16 Jun
Greater Melbourne, Australia28954 contributions3752 helpful votes
Helsinki - Tokyo
International
I like Finnair a lot and have made a number of flights into and out of Helsinki. Their domestic lounge has to be one of the worst around and always over-crowded but they seemed to have corrected in the newish business lounge in International. The A350 aircraft are great BUT the
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Scandhopper wrote a review 15 Jun
Stockholm, Sweden33 contributions20 helpful votes
Stockholm - Seoul
International
I selected Finnair due to their schedule. Helsinki is a quick transfer hub. But problems started already at check-in. Could not check-in on all legs of the trip doing it online , had to go to bagage counter to fix it. Seats were automatic and you get no choice or option to
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Nikolaos R wrote a review 15 Jun
Stockholm, Sweden2 contributions2 helpful votes
Riga - Zurich
Europe
Traveling to Zurich my cheked-in luggage was misplaced (plus they were late again but that is the least of my problems). As I learned from other Finnish passengers on the plane, that their luggage did not arrive, it is a “common” thing for Finnair that has happened before to
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Liam G wrote a review 14 Jun
9 contributions1 helpful vote
London - Helsinki
Europe
Really rude woman at check in desk when there was a problem, didn't expect that. Bad way to speak to a customer. Completely unnecessary
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mika Maanselka wrote a review 10 Jun
Tallinn, Estonia6 contributions1 helpful vote
Helsinki - Dallas
International
Punctual + good service. The flight was delayed quite a bit because of weather issues in Dallas, but even Finnair can't control the weather, so the delay was nobody's fault and Finnair handled the circumstance well. I'll give 4 out of 5 because wanted to add a side note that
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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In partenza da Helsinki
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In partenza da Venezia
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Wien International Airport
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Helsinki-Vantaa Airport1
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1 Helpful vote
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123456
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Andrew David V wrote a tip 20 Jun
"The new business class seats are the best of any airline "
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Nikolaos R wrote a tip 15 Jun
"Avoid. I have had many problems plus no customer service. If you call them you are on hold indefinitely and it disconnects at some point."
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AH Logistics I wrote a tip May 2024
"Don’t travel with them"
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Fifijo S wrote a tip May 2024
"Wait. Find a better airline. "
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Marisol F wrote a tip May 2024
"Unfortunately my experience was terrible with Finnair, I would not fly with them again "
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