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Finnair

8,427 reviews
Headquarters: Tietotie 9, Vantaa Finland 01530
Overview
3.58,427 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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About Finnair

Airline Alliance

oneworld
Headquarters: Tietotie 9, Vantaa Finland 01530

Airline Summary

Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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8427Reviews
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100Tips
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Aleksander K wrote a review 27 May
10 contributions
Wroclaw - Helsinki
Europe
horrible airlines and service! fly delayed almost 1 hour,it's been connected fly, so in Helsinki they doesn't entering me on board to next fly,they said that system it's closed....
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AH Logistics I wrote a review 26 May
1 contribution
Dallas - Helsinki
International
If you have kids don’t bother traveling. They will make you strap down your little baby while she is screaming just to prove the point that she is authority and you are nothing. When asked for extra seatbelt for a baby so she could sit on a lap, flight attendant refused to give one and said she can scream all she wants, I don’t care. Just horrible that they let people like this work there!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fifijo S wrote a review 24 May
2 contributions
Tokyo - Helsinki
International
Finnair was replacement for usual service out of Tokyo. There is no customer service ethos in any department. Flight staff endured your presence and made no attempt to sell the company by being helpful, smiling and pleasant! Their hiring n training managers need firing. Uncomfortable, dirty and smelly cabin. Upsetting that part of my international holiday was spoiled by this company.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Isobel C wrote a review 23 May
3 contributions
Dublin - Singapore
International
Mohammed was so helpful in customer service to arrange a refund for a flight we no longer needed thus we had booked hastily after a cancelled flight. Excellent customer service, could not fault him or Finnair.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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aicha1960 wrote a review 20 May
Dordrecht, The Netherlands20 contributions22 helpful votes
Amsterdam - Tokyo
International
Change the flights time and terrible operator in the Japanese office. She shouted me when I asked the schedule. I don't use this company anymore.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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A321 arrived in Barcelona from Helsinki
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AH Logistics I wrote a tip 26 May
"Don’t travel with them"
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Fifijo S wrote a tip 24 May
"Wait. Find a better airline. "
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Marisol F wrote a tip 17 May
"Unfortunately my experience was terrible with Finnair, I would not fly with them again "
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Mtlps wrote a tip 14 May
"The best advise I can give you: do not chose this airline if there is any alternative."
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roboSydney wrote a tip 13 May
"Avoid these Qantas/Finnair flights if flying Business Class."
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Round TripOne-wayMulti-city
Depart
Thu, 13/06
Return
Thu, 20/06
Travellers
1, Economy