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Etihad Airways

13,732 reviews
Headquarters: PO Box 35566, Khalifa City, Abu Dhabi United Arab Emirates 35566
Wed, 03/07
Wed, 10/07
3.513,732 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
Airline Deals
About Etihad Airways
Headquarters: PO Box 35566, Khalifa City, Abu Dhabi United Arab Emirates 35566

Airline Summary

Based in Abu Dhabi, Etihad Airways (EY) is the national carrier of the United Arab Emirates. It operates non-stop flights to more than 90 destinations in the Middle East, Asia, Oceania, Europe, Africa, and North America. Etihad's aircraft cabins are configured in a variety of ways, and include The Residence (a three-room suite), First Class, Business Class, and Economy Class. Depending on the aircraft, its First Class may be configured in either their Apartment (A380) or Suite (787 Dreamliner) format. Its Economy Class cabin also offers a variety of different seat types, including their extra legroom Economy Space option. The airline has a First Class Lounge, Premium Lounge and an Arrivals Lounge for use by passengers at its hub in Abu Dhabi International Airport (AUH).
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Popular mentions
Abu Dhabi - London
First Class
So I Flew From Abu Dhabi To London With A380 But The Problem Is The First Apartment. First Apartments Are Awesome Seat But It is Very Expensive And Wasted My Money. Etihad Airways Became Worse 🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁
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New York City - Bangkok
Having flown Etihad a few times, I must say that the airline has never disappointed me personally. Who would have thought that airline food would actually be good. Etihad has always provided tasty meals. The seating is comfortable, the service is very good, and Abu Dhabi
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Frankfurt - Brisbane
There are many good things to say about Ethiad and flying via Abu Dhabi. The airport is not terribly large (if you allow for 1.5-2 hours between flights you should be fine). Also you are allowed to take up to 12kg cabin luggage. Adding to 30kg of checked luggage, you can fly
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Response from Etihadairways, Manager at Etihad Airways
Responded today
Hi Sylvain H, We do understand you would expect your meal choices to be available if you have selected them prior to traveling and we are sorry this was not the case. We have shared your feedback with our Catering team, and they will use your feedback to improve their service. If you would like us to create a case for you, kindly send us your feedback on the Feedback section of our website. *Sky
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Athens - New Delhi
I had a round trip between Delhi and Athens this June. And my experience was nothing short of harrowing. All 4 flights (including 2 connecting flights) were delayed without intimation. Passengers were kept at the airport with zero courtesy from ground staff. Many missed their
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Response from Etihadairways, Manager at Etihad Airways
Responded today
Hi sinikaps, thank you for your feedback, as it helps us improve our processes and procedures. Please visit the feedback section on our website, so we can investigate into this and create a case for you. *Sky
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Singapore - Zurich
Business Class
Service was good and friendly, there were a few different food choices so there was something for everyone. The flat bed was comfortable for a few hours of sleep. As the flights were 7 hours each the amenity kits were limited and basic for a business class flight, I believe
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Response from Etihadairways, Manager at Etihad Airways
Responded today
Hi TrianaV11, thank you for reaching out to us. We are happy you had a nice flight and look forward to take you with us on your next adventure. *Sky
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All photosTravellerFood and DrinkView from WindowCabinAirportSeatOnboard FeatureAirline LoungeOur fleet
"Their business class is sheer amazing."
"Take your own food."
"Make sure you look at seat plan of each aircraft to get the seat you are after as they are all configured differently"
"TAA... Try Another Airline, pay a bit extra for something else with better reviews on Seat Guru."
"Fly with Emirates"
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