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Emirates


43,286 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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43,286 Reviews from our TripAdvisor Community

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43,286 reviews from our community

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Showing 27,552: English reviews
New Delhi, India
Level 6 Contributor
1,353 reviews
170 helpful votes
Reviewed yesterday
NEW

It was wonderful experience to travel by this airline. They pick you up from your hotel and drop you back to your residence at your destination. Check in and service was smooth and lounge facility was superb. Excellent food and drinks on the flight and cabin crew was very courteous and helpful. Amolak Rattan Kohli Former Governor of Mizoram

Date of travel: January 2018
International Business Class Dubai - New Delhi
Helpful?
Thank AmolakRattanK
Ho Chi Minh City, Vietnam
Level 4 Contributor
41 reviews
21 helpful votes
Reviewed yesterday
NEW

First trip was excellent Cannot find better. But what I kept in mind from the second trip is the harsh, un-ethical, irresponsible, non hospitable attitude of ground staff at my arrival to Dubai! This will not be forgotten. After a long tiring journey to Dubai, I was supposed to be offered a hotel room to spend one night before I...

Date of travel: February 2018
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International Economy Toronto - Ho Chi Minh City

Helpful?
Thank Ranger152
Damascus, Syria
Level 6 Contributor
701 reviews
340 helpful votes
Reviewed yesterday
NEW

Emirates Airlines has made some dynamic changers in their inflight service over the past few years, and these changes have been very positive. Gone are the ‘old hags’ they used to employ in Business and First Class as now the stewardesses were all multinationals and extremely professional. We flew from Dubai to Thiruvananthapuram India and the aircraft they used was...

Date of travel: December 2018
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International Business Class Dubai - Thiruvananthapuram (Trivandrum)

Helpful?
Thank Thomas W
Thane District, India
Level 6 Contributor
87 reviews
23 helpful votes
Reviewed yesterday
NEW
via mobile

While flying from Mumbai to Dubai on the 23rd October 2018, I kept requesting for a blanket to keep warm. ‘ Yes ! ma’am we will get you one soon ! ‘ ‘I’ve told them, they will get you one ! ‘ ‘ It’s coming soon ! Don’t worry !’ The flight ended ! So did the request. The lack...

Date of travel: October 2018
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International Economy Mumbai - Dubai

Helpful?
Thank 832helenag
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

I have accumulated 200K miles over 4 years by using the Standard Chartered Mastercard rewards program for which I pay Rs. 14500 annually.. I assumed 200K miles should give me a free ticket to BLR-LHR and back or at least reduce my costs significantly. For my family of 3, when I checked cash+miles, I got a deal of 330K miles...

Date of travel: December 2018
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International Economy Bengaluru - London

Helpful?
Thank Santosh S
Ballarat, Australia
Level 6 Contributor
231 reviews
80 helpful votes
Reviewed yesterday
NEW

This was the first leg of our trip to Britain using Qantas Frequent Flyer Points. It must be said that actually being able to use Qantas FF points was no easy task. We never flew on an actual Qantas aircraft. This Emirates flight was fabulous. Wonderful business class seats, terrific service onboard, lovely flight, with great entertainment and views of...

Date of travel: September 2018
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International Business Class Melbourne - Bangkok

Helpful?
Thank AllanRosemary
Hollywood, Florida
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

My friends and I were so excited to fly Emirates because of all the great reviews we have read. This was the worst long haul flight ever. To start, the seats were super uncomfortable and the food was ok. For the first dinner service on the flight going to Dubai, we were able to get alcoholic beverages. Dinner was fantastic,...

Date of travel: November 2018
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International Economy Fort Lauderdale - Dubai

Helpful?
Thank Petra H
Leeds, United Kingdom
Level 4 Contributor
39 reviews
26 helpful votes
Reviewed yesterday
NEW

Gave this airline another go, flying on EK413 and 017 from NZ to UK. While some of the cabin crew provided excellent customer service, the standard of the food on board can only be described as swill. I ordered a special meal, well maybe I’d have been better skipping it and taking my own rations on board. While some items...

Date of travel: December 2018
More 
International Economy Christchurch - Manchester

Helpful?
1 Thank 2801DI
Kidderminster, United Kingdom
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed yesterday
NEW

Emirates flight was excellent, check in ,Boarding, in flight entertainment was very good, The food served was very good with a good selection of beverages, the bar service was also good and the service by cabin crew was excellent

Date of travel: November 2018
International Economy Birmingham - Dubai
Helpful?
Thank Paul B B
Dallas, Texas
Level 5 Contributor
40 reviews
13 helpful votes
Reviewed yesterday
NEW

Average food with average service. The seats are not much comfortable either. Emirates need to ditch the Boeing 300 LR and bring back the big Airbus 380 on this route. A lot of noise from the crew in the business class kitchen area so couldn't sleep much.

Date of travel: December 2018
International Business Class Dubai - Dallas
Helpful?
Thank Omair R
See travel tips for airlines
“Just travel with them and enjoy”
AmolakRattanK, 14 Dec 2018 | Read review
“We think that in business class you'll get great service.”
AllanRosemary, 14 Dec 2018 | Read review
“if you can afford it, upgrade. THe service is much better”
petrah593, 14 Dec 2018 | Read review
“Take food items with you to supplement the swill served”
2801DI, 14 Dec 2018 | Read review
“As far to the front the better”
570paulbb, 14 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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