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Cathay Dragon (Dragonair)


1,119 reviews
Headquarters: 11 Tung Fai Road, Hong Kong China 011 852 2747 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,119 Reviews from our TripAdvisor Community

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1,119 reviews from our community

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Showing 734: English reviews
Thornhill, Canada
Level 4 Contributor
20 reviews
Reviewed yesterday
NEW

Just an average airlines. Seats are not so comfortable. Flight attendants are good and professional.

Asia Economy Hong Kong - Dhaka City
Helpful?
Thank Imamakhand
Hong Kong, China
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Short flight good entertainment system to kill time, can't expect too much from food served onboard but ice-cream is definitely a plus.

North Asia Economy Hong Kong - Fukuoka
Helpful?
Thank Iven K
Edinburg, Texas
Level 4 Contributor
44 reviews
9 helpful votes
Reviewed 1 week ago

Round trip. Nice crew on both flights. Flight departed on time and arrived on time. Food was acceptable (chicken). Dessert was ice cream. Seats have good leg room. Charger is on the seat in front of you. Like the flight times - arrive at destination early afternoon both ways.

Southeast Asia Economy Hong Kong - Singapore
Helpful?
Thank karlkoong
Level 2 Contributor
5 reviews
Reviewed 1 week ago via mobile

Flew with Cathay Dragon from CNX to HKG and upgraded my self to business. The service started good with a welcome drink but afterwards not really something I can recommend. Neither the choice of the main dish nor the crew showed a lot of attention. Service as usual with Asians first and afterwards the rest. The entertainment system as well...

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Asia Business Class Chiang Mai - Hong Kong

Helpful?
Thank jkiyek
Irvine, California
Level 4 Contributor
30 reviews
8 helpful votes
Reviewed 1 week ago

flew on KA786 on August 4th and sat at row 22, first row of Economy in the middle section.. flight attendant (FA) had forgotten or overlooked to provide bottled service to the guests on 1st row of economy. A guest who announced himself as a Cathay Pacific FFP Diamond tiered member who sat at row 22c yelled loudly in Cantonese...

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North Asia Economy Hong Kong - Guangzhou

Helpful?
Thank Xmas Visitor X
India
Level 6 Contributor
216 reviews
57 helpful votes
Reviewed 2 weeks ago via mobile

As an airline very average. Unfortunately the inflight entertainment system was very poor. The TV touch screen just did not work. When you touched a button nothing happened and one had to keep tapping it. The suddenly all the taps would get registered and I would end up on something else. People around me were also banging away at their...

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Asia Economy Nanjing - Hong Kong

Helpful?
Thank Badasaab
Hong Kong, China
Level 6 Contributor
75 reviews
8 helpful votes
Reviewed 2 weeks ago via mobile

I flew KA897 from Shanghai Pudong to Hong Kong. The flight delayed for 2 hours because of repairing. The seat on this A321 aircraft is very narrow and the legroom is quite small to me. Reclining is not really possible as the passenger behind you will have a even narrower seat. If you fly from Shanghai PVG to Hong Kong,...

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Asia Economy Shanghai - Hong Kong

Helpful?
Thank Harry W
Crewe, United Kingdom
Level 6 Contributor
196 reviews
43 helpful votes
Reviewed 2 weeks ago

This was my second flight with Cathay Dragon on my Vietnam Trip and my experience from the first flight led me to download the StudioKA app to my iPad in advance and thus i had entertainment for the duration of the flight. The weather on leaving Hanoi was atrocious and did actually delay us a little but it was not...

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Asia Economy Hanoi - Hong Kong

Helpful?
1 Thank KPR1955
Hong Kong, China
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago

Experienced 2 times lost/misplaced luggage with CX flight in last 1 year! This is not a pleasant and professional service that a leading airline should provided. The seat of the aircraft on my return was so hard. Very uncomfortable. CX need to keep up with the maintenance and upholstery. Also, the flight HK-Taipei delayed almost 3 hours on 7 July...

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Asia Economy Taipei - Hong Kong

Helpful?
Thank yuenlingw
Hong Kong, China
Level 6 Contributor
75 reviews
8 helpful votes
Reviewed 3 weeks ago via mobile

The plane ride from take off till landing are quite smooth overall, although there's a technical problem in Hong Kong International Airport, the environment of the plane and the food overall are ok. I'll recommend travelling on Cathay Dragon.

North Asia Economy Hong Kong - Nanjing
Helpful?
Thank Harry W
See travel tips for airlines
“Value for the money. Short haul flights are okay”
Imamakhand, 17 Aug 2018 | Read review
“Check in early”
karlkoong, 8 Aug 2018 | Read review
“I booked and paid with Expedia and followed up by calling Cathay Pacific for my seat assignments”
RickFLL, 24 Jul 2018 | Read review
“Fly business class!”
patinhongkong, 16 Jul 2018 | Read review
“Make sure you download the StudioKA app on your device before boarding to access the entertainment”
KPR1955, 13 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Cathay Dragon (Dragonair)
Based in Hong Kong, Cathay Dragon is an international regional airline that flies to about 45 destinations in 13 Asian countries. It was rebranded from Dragonair in November 2016. It is a sister airline of Cathay Pacific and an affiliate member of the Oneworld alliance. From its hub at Hong Kong International Airport, Cathay Dragon is one of the international carriers with the most extensive network within mainland China, covering 22 destinations. It also serves to other countries in Asia like Bangladesh, Cambodia, India, Indonesia, Japan, Korea, Malaysia, Myanmar, Nepal, the Philippines, Taiwan, Thailand and Vietnam.

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