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Croatia Airlines

Headquarters: Bani 75b, Buzin, Zagreb Croatia 10110
00 385 72 500 505
Website
Overview
3.03.0 of 5 bubbles1,229 reviews
Legroom3.5 of 5 bubbles
Seat comfort3.5 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.0 of 5 bubbles
Onboard Experience3.5 of 5 bubbles
Customer service3.5 of 5 bubbles
Value for money3.5 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding3.5 of 5 bubbles
Food and beverage3.0 of 5 bubbles
About Croatia Airlines
Airline Alliance
Star Alliance

Airline Summary

The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Passengers can fly to more than 25 destinations, including eight locations within Croatia. International destinations include points in Austria, Belgium, Bosnia and Herzegovina, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Kosovo, Macedonia, the Netherlands, Norway, Serbia, Spain, Switzerland and the United Kingdom. Croatia Airlines, with is part of the Star Alliance, has codesharing agreements with more than a dozen airlines.
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1229Reviews
304Photos
100Tips

Reviews

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Niko K wrote a review Oct 2024
1 contribution
5.0 of 5 bubbles
Mostar - Zagreb
Europe
Super nice
Staff are extremely nice and flight was on time. Plane ( De Havilland Canada DHC-8) was clean and legroom was amazing. Would recommend!
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Renato B wrote a review Oct 2024
Toronto, ontario3 contributions2 helpful votes
1.0 of 5 bubbles
Zagreb - Vienna
Europe
Never again
Worst company that ever fly never again loose ny bag never give money back custumer servise Is terrible.When you call custumer servise nobady pick up terrible terrible airline in all Europe
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Niko A wrote a review Oct 2024
4 contributions
1.0 of 5 bubbles
Dubrovnik - Zagreb
Domestic
lost bags and poor managment
Terrible company and terrible managment. This is supported by the fact that the government aka the Croatian people had to bail out this company from bancrupcy many times. They also sometimes lose bags
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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maddox n wrote a review Oct 2024
1 contribution
1.0 of 5 bubbles
Dubrovnik - Frankfurt
Europe
worst airline in world
first off the plane had to go back to airport and took an extra hour causing me to miss my next flight, upon arriving in frankfurt no staff members helped us to direct us to our next flight and didn’t even book us on the next flight to dubai which is first off illegal, then…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tihana D wrote a review Oct 2024
Pisarovina, Croatia1 contribution
1.0 of 5 bubbles
Dubrovnik - Zagreb
Domestic
Terrible experience
Flight was delayed once and then again. It was supposed to take off at 21.20 and was delayed for 22.50 and then delayed again for 00.30 No one said anything, no one knew why, terrible experience and this wasn’t the first time. Never again flying with Croatia Airlines. Never…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Croatia Airlines
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José V wrote a tip Sept 2024
1.0 of 5 bubbles
"We picked this airline because it had a direct flight. It was not worth it. Find a reputable airline and fly with them even with stops."
Patrick C wrote a tip Aug 2024
1.0 of 5 bubbles
"Walk, swim, crawl ..DO NOT GO ON THIS AIRLINE EVER!!!!!!"
MYC C wrote a tip Aug 2024
2.0 of 5 bubbles
"No comment you must to change the improvement not good the gate change 3 to 2 times 😟😟😟"
Antonio S wrote a tip Aug 2024
2.0 of 5 bubbles
"In dire straits for a reason.Avoid."
Ariana h wrote a tip Feb 2024
2.0 of 5 bubbles
"Don’t fly with them "
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Showing results 1-5 of 100
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