Cebu Pacific Air
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301
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2.54,248 reviews
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About Cebu Pacific Air
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301
Airline Summary
Cebu Pacific (5J) is a low-cost carrier based in the Philippines. Headquartered in Manila, the airline has hubs at Ninoy Aquino International Airport (MNL), Mactan-Cebu International Airport (CEB), Clark International Airport (CRK), Kalibo International Airport (KLO), Francisco Bangoy International Airport (DVO) and Iloilo International Airport (ILO). Cebu Pacific flies to 34 domestic destinations and 30 international destinations in 19 countries in Asia, Australia, the Middle East and USA. Its fleet includes Airbus A320, A321, and A330 aircraft plus ATR 72 used by its feeder division Cegbo.
The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance.
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Popular mentions
Puerto Princesa - Manila
Domestic
Very bad experience with this airline I will never fly again with Cebu. Not helpful, no polite. Please check this airline before buy a ticket
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pagadian City - Manila
Domestic
Cebu Pacific cancelled my flight, was late for my back up flight and cost me many times the cost of my ticket in order to book all the connecting flights I missed. On top of that they confused the ticket I used and rejected the travel funds they promised me.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Tokyo - Cebu Island
Southeast Asia
They do everything to overcharge you. Poorly trained staff. Online checking not working. Avoid this airline if you can.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Manila - Davao City
Domestic
I am UK based and have just booked flights with Cebu Pacific. Travelling in November so Sept and Mati selected to allow me to post this review. For some reason I spend a lot of time in the Philippines as my wife is originally from Philippines with family in Manila and Davao. I…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Tampa - Davao City
International
Nera (live chat agent) of Cebu Pacific Airline was very rude, unwilling to help, and asked for flight details when I told her right off the bat that my question has nothing to do with my flight details. I haven't even booked with Cebu Pacific yet. She refused to answer my…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456…
Nicole J wrote a tip Sept 2024
"Also a flexible ticket means nothing with cebu pacific. Avoid this airline at all costs it’s not worth it."
Connector14477817889 wrote a tip Aug 2024
"Do not take Cebu pacific air not not unless you want to lose money. "
123456…
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