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Cebu Pacific Air

Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301
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2.54,248 reviews
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About Cebu Pacific Air
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301

Airline Summary

Cebu Pacific (5J) is a low-cost carrier based in the Philippines. Headquartered in Manila, the airline has hubs at Ninoy Aquino International Airport (MNL), Mactan-Cebu International Airport (CEB), Clark International Airport (CRK), Kalibo International Airport (KLO), Francisco Bangoy International Airport (DVO) and Iloilo International Airport (ILO). Cebu Pacific flies to 34 domestic destinations and 30 international destinations in 19 countries in Asia, Australia, the Middle East and USA. Its fleet includes Airbus A320, A321, and A330 aircraft plus ATR 72 used by its feeder division Cegbo. The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance.
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Travel64940542128 wrote a review Aug 2024
2 contributions
Ho Chi Minh City - Manila
Southeast Asia
Disgusting company of thieves. I couldn’t check-in or include a checked bag online so I tried to purchase it at the counters. They made me pay 75 USD for a 10kg suitcase. Do not fly with this company , they are just disgusting.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cruiser09114835806 wrote a review Aug 2024
1 contribution
Cebu Island - Manila
Domestic
Worst airline in the Philippines, if you want your flight constantly delayed with zero help these are the fools to fly with …… fly Philippine Airlines for best results , best airline most accommodating and professional service …. Cebu pacific is a disgrace to fly
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Guide49786524974 wrote a review Aug 2024
2 contributions
Cebu Island - Butuan
Domestic
Arrived in the Philippines via Emirates. Emirates lost my suitcase.... Then.......... Booked flights to Butuan from Cebu for 6 people with PAL. PAL cancelled the flight after 7 hours.... offered a refund...Got to wait 3 months for my money back...... Emirates and PAL should be…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Connector14477817889 wrote a review Aug 2024
1 contribution
Manila - Dumaguete City
Domestic
This the worst company ever. if rebooking is an option for go basic at least the passenger should be a option to change aswell. 7k for a ticket for a person that would not even rebook it for another person. this might have been the worst company so far. its a ticket for a for…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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maxbloching wrote a review Aug 2024
1 contribution
Seoul - Manila
Southeast Asia
The website crashed twice while booking. In the end the flight was cancelled 9 hours before departure. No alternative flights were available. The refund luckily came through within two days.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Oleg S wrote a tip 3 Oct
"I don’t see anything passengers can do, except go with other airline."
Nicole J wrote a tip Sept 2024
"Also a flexible ticket means nothing with cebu pacific. Avoid this airline at all costs it’s not worth it."
Dona D wrote a tip Aug 2024
"Just a tip. Book other airlines. "
Cruiser09114835806 wrote a tip Aug 2024
"Avoid avoid avoid this airline "
Connector14477817889 wrote a tip Aug 2024
"Do not take Cebu pacific air not not unless you want to lose money. "
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