Cebu Pacific Air
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301
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2.54,237 reviews
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About Cebu Pacific Air
Headquarters: Domestic Road Barangay 191, Zone 20, Pasay, Luzon Philippines 01301
Airline Summary
Cebu Pacific (5J) is a low-cost carrier based in the Philippines. Headquartered in Manila, the airline has hubs at Ninoy Aquino International Airport (MNL), Mactan-Cebu International Airport (CEB), Clark International Airport (CRK), Kalibo International Airport (KLO), Francisco Bangoy International Airport (DVO) and Iloilo International Airport (ILO). Cebu Pacific flies to 34 domestic destinations and 30 international destinations in 19 countries in Asia, Australia, the Middle East and USA. Its fleet includes Airbus A320, A321, and A330 aircraft plus ATR 72 used by its feeder division Cegbo.
The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance.
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Busuanga Island - Manila
Domestic
They canceled our flight due to light rain. They do not provide accommodations if the flight is canceled due to weather conditions. This is a very basic service provided by most decent airlines.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Manila - Siargao Island
Domestic
The service of the flight attendants was very kind. Nevertheless the price of 130$ for the flights is actually an impedance when you get in the dirty, old and partially demolished plain. The flight was very uncomfortable while everything was cracking during flying as well. Crazy to pay so much money for such a underclass flight.…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tokyo - Manila
Southeast Asia
Legit the worst airline you could possibly book. They weigh your carry on and your check in. Max weight is 7kg per carry on which why does it matter if it’s able to fit in the original small size luggage?? Flight attendants rude and asking for information that is not noted anywhere. They need to clearly state that we must have our return information back to our regular country already available. They just did the absolute most to check in. Unbelievable.. praying that the airplane has space to make up for inconveniences…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bangkok - Puerto Princesa
Southeast Asia
The most awful airline i’ve ever come across There are very little help desks in any airport across asia for this airline. When we finally got to one they were useless and told us to go call instead even thought we are literally speaking to the company directly?? Basically lost £400 because the previous flight was delayed which made us miss the next one and they couldn’t do anything about it. They made us pay for an entirely new ticket on the spot.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Manila - Hong Kong
Asia
The experience didnt go that well the seats arent that comfortable and my whole body was sore for the whole flight, I wouldn't recommend that if you are tall.
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456…
Nicole J wrote a tip 6 Sept
"Also a flexible ticket means nothing with cebu pacific. Avoid this airline at all costs it’s not worth it."
Connector14477817889 wrote a tip Aug 2024
"Do not take Cebu pacific air not not unless you want to lose money. "
Robert K wrote a tip Jul 2024
"Avoid Cebu Pacific and Terminal 3 at Manila airport. Pay the extra for the better airlines operating from Terminal T1. "
123456…
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