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Cape Air


165 reviews
Headquarters: 660 Barnstable Road, Hyannis, MA 02601 +1-800-227-3247 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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165 Reviews from our TripAdvisor Community

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165 reviews from our community

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Showing 162: English reviews
Kannapolis, North Carolina
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed 1 week ago
NEW
via mobile

Quick transfer, cost efficient, and friendly professional staff. Will definitely fly Cape Air again.

Domestic Economy Saint Louis - Marion
Helpful?
Thank SMeeks79
Orwell, Vermont
Level 5 Contributor
71 reviews
65 helpful votes
Reviewed 1 week ago via mobile

Trip back to Rutland was much more enjoyable. Pilot and copilot were friendly and thorough. Arrived on time. Will use them again.

Domestic Economy Boston - Rutland
Helpful?
Thank Ann E
Orwell, Vermont
Level 5 Contributor
71 reviews
65 helpful votes
Reviewed 1 week ago via mobile

Our flight was late and I would guess didn’t help our pilot’s disposition. He was an older man and snapped at one of the passengers (I’ll talk, you listen!) Air was very turbulent and was not enjoyable. Poor girl behind me was heaving and I definitely wasn’t feeling great. Got there safely but wasn’t one of my better flights with...

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Domestic Economy Rutland - Boston

Helpful?
Thank Ann E
Lake Placid, New York
Level 6 Contributor
111 reviews
18 helpful votes
Reviewed 2 weeks ago

If you don't mind to fly on small size planes (8 passengers), short flights (1 hour) and you would like to actually see where you flying, Cape Air is airline for you. It was bright sunny day, clear skies, we was flying about 8 thousand feet, I could see mountains, lakes, rivers, it was fabulous view from above. Pilot was...

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Domestic Economy Saranac Lake - Boston

Helpful?
Thank Dmitry F
Decatur, Georgia
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 2 weeks ago

I traveled with Cape Air for the first time and I was very disappointed. When I called to make a reservation I asked if there was a senior discount (like our previous airline -Air Choice One- did). The response I got was: "I've never heard about any discount for seniors"!

Domestic Economy Decatur - Chicago
Helpful?
Thank Eduardo C
Camden, Maine
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 3 weeks ago

Elite Airlines offers fast, convenient nonstop flights from several Florida airports to Portland, Maine. The planes cruise at better than average speeds, the equipment is top notch and very clean, and the airline's employees are very friendly and helpful.

Domestic Economy Melbourne - Portland
Helpful?
Thank jglandi
Owensboro, Kentucky
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

I would give them a zero if possible. Totally unreliable. Flying to St Louis from OWB was delayed for hours. Eventually two hours late. Return flight from St Louis to OWB was cancelled and they told none of the passengers. Gathered us and said they were driving us home. 3.5 hours in a cargo van with three to a seat....

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Domestic Economy Saint Louis - Owensboro

Helpful?
1 Thank th187385
High Wycombe, United Kingdom
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 4 weeks ago

Flew short-haul from BOS to ALB. Great experience!! Flew in small twin-engine aircraft, and had the seat right next to the pilot. Great views, smooth flight - good fun!!

Domestic Economy Boston - Albany
Helpful?
Thank Mark_Battle_1977
Boulder, Colorado
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed 4 weeks ago

This qualifies as an adventure. The plane is small and they pack 8 people and baggage in every space in the airplane. Its not comfortable, but not uncomfortable. It's a typical general aviation small airplane. The pilots did a great job. The return flight was a morning flight, which is what I would recommend. Much smoother than the afternoon flight.

Domestic Economy Boston - Martha's Vineyard
Helpful?
Thank RickSkinnerTraveler
Ottawa, Canada
Level 4 Contributor
27 reviews
10 helpful votes
Reviewed 25 April 2018

I flew with 5 other passengers on Saturday April14th at 0730 to Boston. Flight was on time leaving and as everyone was going to Boston, our stop over in Albany was short. We arrived in Boston 30 minutes early, which was great as I was catching a bus to Providence. The pilot was great! Very friendly, answered all our questions...

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Domestic Economy Ogdensburg - Boston

Helpful?
1 Thank nancy u
See travel tips for airlines
“Be aware that size of the plane is very small (8 people) but flight it's self is reliable”
148dmitryf, 2 Jun 2018 | Read review
“Carefully check availability for Elite flights”
jglandi, 29 May 2018 | Read review
“Great experience if you love flying - sat up front and enjoyed a "pilot's-eye" view”
Mark_Battle_1977, 22 May 2018 | Read review
“Try the restaurant ant the MV airport.”
RickSkinnerTraveler, 17 May 2018 | Read review
“If you care about the world outside the airplane, this is for you.”
gstanbrown, 10 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Cape Air
Massachusetts-based Cape Air (9K) operates regional flights in the Northeastern United States, Midwest, Montana, the Caribbean and Micronesia. The airline's hubs include Barnstable Municipal Airport (HYA), Luis Muñoz Marín International Airport (SJU), Boston Logan International Airport (BOS), Lambert-St. Louis International Airport (STL), Billings Logan International Airport (BIL) and Nantucket Memorial Airport (ACK). Flights between Nantucket and Barnstable Airports operate under the Nantucket Airlines brand. Flights in Micronesia, where the airline has a hub at Antonio B. Won Pat International Airport (GUM), operate under the United Express Brand. The airline has 89 planes and flies to a total of 36 destinations.

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