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British Airways


27,419 Reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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27,419 Reviews from our TripAdvisor Community

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27,419 reviews from our community

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Showing 22,739: English reviews
Level 1 Contributor
2 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Travelled to Larnaca from Terminal 5 Heathrow, excellent service, bonus having 23kg hold luggage and 2 pieces of hand luggage. Self service check in a little problematic and some queues but no big drama. Flight excellent, organised, leg room good. Warm ✈️ makes a difference!

Europe Economy London - Larnaca
Helpful?
Thank Lucy C
Bellingham, Washington
Level 6 Contributor
534 reviews
129 helpful votes
Reviewed yesterday
NEW
via mobile

Booking agent choose British Air to do a trip for us as we went from Vancouver to Eastern Europe and back. Old 747 did the main flight and the plane was a little tired feeling compared to the new Polaris on United. Very good service and ok food. American Airlines and Austrian airlines were used as connections and I found...

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International Business Class Vancouver - Budapest

Helpful?
Thank Donald J
Kent, United Kingdom
Level 4 Contributor
24 reviews
1 helpful vote
Reviewed yesterday
NEW

A very comfortable ride considering I was in basic class for 13.5 hours. Seats were ok - quite quiet and even managed 3 good films and 6.5 hours sleep. Nice cabin staff - not too pushy with good service. Good entertainment system. Departed and arrived on time. Do NOT like the pay extra for early check in and choose your...

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International Economy Singapore - London

Helpful?
Thank JonJG
Elmore, Australia
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Excellent service and one of the best business class flights i have been on. Huge bathroom about three times the size of any other bathrooms I've seen. The bed was more comfortable than other airlines. Food was also fantastic, and to end it of the movies were great. Far better variety.

International Business Class London - Singapore
Helpful?
Thank chancelodge
New York City, New York
Level 3 Contributor
19 reviews
5 helpful votes
Reviewed yesterday
NEW

Flew on the bird from Heathrow to Philly. I am diabetic as is my octogenarian dad. They didn't wake us up for our meals. What a travesty! BA needs to improve its in flight staff. This would never have happened on any other airline. One of their senior stewardesses told me that the airline is not what it used to...

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International Business Class London - Philadelphia

Helpful?
Thank chikoo108
Bristol
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed yesterday
NEW

Flew out and back business class using ba air miles and ba American Express companion vouchers. Just paid tax. Absolutely excellent service and all ba staff on ground and in air were fabulous. Only downside was paying extra to reserve seats so we could guarantee better seat combinations.

International Business Class London - Los Angeles
Helpful?
Thank Robert K
Burnie, Australia
Level 4 Contributor
30 reviews
11 helpful votes
Reviewed yesterday
NEW

We booked this flight as part of a package with British Airways and I have chosen to review the return flight for a very good reason. Firstly check in, my wife and I were travelling together in business class but unable to sit together on this flight as people had already checked in leaving odd seats around the cabin. It...

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Europe Business Class Tenerife - London

Helpful?
Thank Paul_Downing071
Glasgow, United Kingdom
Level 6 Contributor
163 reviews
49 helpful votes
Reviewed yesterday
NEW

Airbus A380, what a plane. Premium Economy is great compared with basic economy. This was the 'red eye' flight, departing 21.15. It seemed strange to me that once at cruising height, dinner was served and before landing breakfast, although it was mid afternoon. The entertainment system was very good with plenty to occupy you for the 11 hours. As with...

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International Premium Economy Los Angeles - Glasgow

Helpful?
Thank svenskmum
Royal Tunbridge Wells, United Kingdom
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed yesterday
NEW

This was my first transatlantic flight and I am a nervous flyer, so naturally gravitated to BA rather than the cheaper Norwegian. We were delayed by 2 hours on the way out, due to a "toilet" fault, and by 3 hours on the way back due to a hydraulic fault. The entertainment system kept failing and needing rebooting on the...

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International Economy London - New York City

Helpful?
Thank Mycroft52
Glasgow, United Kingdom
Level 6 Contributor
163 reviews
49 helpful votes
Reviewed yesterday
NEW

Although our flights were booked through British Airways we flew the London Heathrow to Los Angeles part, with American Airlines, partners of British Airways. when we asked for child meals, we were told none were available as we had not ordered them. (I assumed that when tickets for children are purchased, this would be noted for meals etc) This was...

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International Economy Glasgow - Los Angeles

Helpful?
Thank svenskmum
See travel tips for airlines
“Don’t arrive at LAX & expect to check in earlier than 3.5 hours before flight time but do allow extra time to get to LAX as awful traffic”
, 24 Apr 2018 | Read review
“Pay the extra to reserve your seats at the time of booking. People are able to check themselves in.”
Paul_Downing071, 24 Apr 2018 | Read review
“anyone with mobility problems advise airline when booking flight.”
svenskmum, 24 Apr 2018 | Read review
“If travelling with children, advise them ahead of time so that appropriate meals are available.”
svenskmum, 24 Apr 2018 | Read review
“I would not recommend British Airways, after this experience.”
colbox, 24 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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