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Air Transat


8,510 reviews
Headquarters: 5959 Chemin Cote Vertu Ouest, Montreal, Quebec Canada +1 877-872-6728 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,510 Reviews from our TripAdvisor Community

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8,510 reviews from our community

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Showing 6,142: English reviews
Laval, Canada
Level 4 Contributor
47 reviews
23 helpful votes
Reviewed yesterday
NEW

Air Transat has a good reputation for the staff experience and quality. They should make a survey of the passengers food request. On an Airbus 330 or any plane, all the air lines start food distribution from the front. This means that for the passengers sitting in the back, they get the left over. Get more of each on the...

Date of travel: March 2019
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Canada Economy Puerto Vallarta - Montreal

Helpful?
Thank Louis C
Yarmouth, Canada
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW

Took a trip to Veradero, Cuba, last week, had a great time, with great company. BUT..... I found an app that was from the airline, transporting us to our warm destination, Air Transat, that suggested that I could down load movies, for my in flight enjoyment. First off, the flight was delayed over 3 hours. That will come up again...

Date of travel: March 2019
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Caribbean Economy Halifax - Varadero

Helpful?
Thank 213flintc
Level 3 Contributor
21 reviews
4 helpful votes
Reviewed yesterday
NEW

Flying economy is almost always somewhat cramped seating for those in the middle seat particularly. We paid extra for an emergency exit seat which provided much more leg room. The flights to and from Ireland were smooth and uneventful with cabin attendants who were efficient, friendly, and attentive. We have had positive experiences when flying Air Transat and would have...

Date of travel: October 2018
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International Economy Toronto - Dublin

Helpful?
Thank rosss690
Glacier National Park of Canada, Canada
Level 3 Contributor
22 reviews
16 helpful votes
Reviewed yesterday
NEW

My hubby likes the extra room & comfy seats ,as well as less chance of contacting an illness.We have compromised immune systems & don't want to be sick (again) for our holiday. THis 330 'airbus seated us from the front-then all 250+ passengers filed past us,hitting us with backpacks,purses etc-That defeats the purpose . 7-so we book Club Class-on an...

Date of travel: March 2019
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Caribbean Business Class Toronto - Montego Bay

Helpful?
Thank Susan M
Stoney Creek, Canada
Level 4 Contributor
35 reviews
22 helpful votes
Reviewed yesterday
NEW

To start off, I need to say that here, 9 weeks later, we finally have settled with Air Transat regarding our day of delays and stress. We were to fly from Hamilton - myself, hubby and two dogs, to Punta Cana. We’ve done this before as we own a condo there. Never had a problem until this time. Airline couldn’t...

Date of travel: January 2019
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Caribbean Economy Hamilton - Punta Cana

Helpful?
Thank vacation_fun4us
1 review
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

I’m usually pretty prepared for flights, I board and see that there’s no tv which is no biggie because being prepared as I usually am I had downloaded lots of games, movies, and music to my phone so you can imagine my horror after realizing that not only was there not a tv but no outlet to plug my phone...

Date of travel: March 2019
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International Economy Toronto - London

Helpful?
1 Thank Brianna W
Stratford, Canada
Level 5 Contributor
58 reviews
34 helpful votes
Reviewed 2 days ago
NEW

This is the second time in the past 12 months I've flown to Europe, both times with Air Transat. Had good seats near the front of the plane the first time, but this last time we had row two large seats in row 1! We left during a freezing rain event in Toronto, that had some flights cancelled. We left...

Date of travel: February 2019
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International Business Class Toronto - Porto

Helpful?
Thank Trudie L
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

We booked Air Transat through our travel agent and it was great all around. The kids were oart of the lids club and got snacks and treats both ways. Let us book our seats in advanced with the kids club and board first. Flight attendants were very nice and helpful. We downloaded the app for the flight to watch movies...

Date of travel: February 2019
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Caribbean Economy Halifax - Punta Cana

Helpful?
Thank Nicole B
Bedford, Canada
Level 2 Contributor
9 reviews
13 helpful votes
Reviewed 2 days ago
NEW

3rd time on a air transat flight during March break. Service was good. Departure was an hour and a half late leaving but no worries as it was the start of our vacation and everyone was in great spirits. My only request is the airline should offer club class on the DR flight from Halifax. I booked club last year...

Date of travel: March 2019
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Caribbean Economy Halifax - Punta Cana

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Thank bradshawmacisaac
Oshawa, Canada
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW

A little tight on space, small screen TV"S hanging from upper compartments, I liked t having my own, free drinks but no meal , for shorter flights up to 4 hours an all around good choice for the price..

Date of travel: March 2019
Caribbean Economy Toronto - Puerto Plata
Helpful?
Thank Richard K
See travel tips for airlines
“Great Airline-we would just make sure we book the airbus that boards from behind Club class next time”
A6285XAsusanm, 24 Mar 2019 | Read review
“Worth the extra $100. It meant being able to check 2 bags each for free, as we're staying for a few months!”
50Phoebe, 23 Mar 2019 | Read review
“use the system to pick your seats”
Y7039ZGrichardk, 23 Mar 2019 | Read review
“Pay the extra for a meal and also extra leg room which also includes 1 checked baggage. Worth every penny”
Coastrider01, 22 Mar 2019 | Read review
“On this plane all seats are the same leg room and width”
Fancysun, 22 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About Air Transat
Montreal-based Air Transat (TS) flies to 60 destinations in Canada, the United States, Mexico, the Caribbean, Central America, South America and Europe. Because it specializes in vacation destinations, it typically flies to warmer destinations during winter months and European destinations during summer months. It has operating bases at Montréal–Pierre Elliott Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ) and Vancouver International Airport (YVR). Air Transat aircraft have two cabins: Club Class, which is the equivalent of Business Class, and Economy Class.

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