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Air Arabia


569 Reviews
Headquarters: Tower 400 Mina Road, Sharjah United Arab Emirates +971-655-80000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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569 Reviews from our TripAdvisor Community

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569 reviews from our community

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Showing 293: English reviews
UK
2 reviews
Reviewed yesterday
NEW
via mobile

I live in Marrakech so travel back to see family regularly. This was the worst of all time. Delayed going out with no explanation and cancelled overnight just an hour before take off. No assistance, explanations or apologies. Avoid at all costs, a disgrace!

International Economy London - Marrakech
Helpful?
Thank Susan M
Bournemouth, United Kingdom
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The worst airline ever delayed 20 hours hello there how are you d. Re not bad thank you sotion. Also refused to a letter for the travel insurance.... AVOID...AVOID

International Economy Marrakech - London
Helpful?
Thank Weld Laaioun S
Modiin, Israel
Level 6 Contributor
144 reviews
29 helpful votes
Reviewed 6 days ago
NEW
via mobile

I've had a terrible experience with Air Arabia in Brussels. Owful impolite Check in representative who were very rude to our medical needs although we had all paper work in place and they charged us for the extra weight 350 Euro. Yes. 350 Euro for a flight cost of 70 Euro !!! Putting this bed experience aside the Barcelona (!)...

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International Economy Barcelona - Tangier

Helpful?
Thank vicki w
Munich, Germany
Level 3 Contributor
19 reviews
8 helpful votes
Reviewed 6 days ago
NEW

Scheduled Flight on 20.11,17 at 06:00h - 3 people got up at 03:45h to take at 04:00h a more expensive Taxi (higher cost at night) to go to the Airport. Arrived at 4:30h to check in. Check in Counter told us to come back in an hour, lot´s of other people where waiting?! I was already suspicious, check in half...

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International Economy Agadir - Munich

Helpful?
Thank Regina Z
Ajmer, India
Level 4 Contributor
27 reviews
2 helpful votes
Reviewed 6 days ago
NEW

Flight was delayed due to Fog but the crue and Airhostess were very supportive & responsive. Overall experience was fabulous

International Economy Jaipur - Sharjah
Helpful?
Thank jaidp2000
El Jadida, Morocco
Level 6 Contributor
83 reviews
68 helpful votes
Reviewed 1 week ago

No frills but an excellent aircraft that looked almost brand new and was spotlessly clean. I just wish they had stuck with the previously announced route of Casablanca to Stansted.

International Economy Fes - London
Helpful?
Thank Gourmand1066
Casablanca, Morocco
Level 3 Contributor
20 reviews
Reviewed 1 week ago via mobile

In general, I like this company for several reasons: they are in general on time, the staff onboard is kind and caring. But when I was registering to my flight in Casablanca, I was in front of a rude young women and an impatient, vain man ... it was horrible, I lost time because they didn’t want me to register...

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International Economy Casablanca - Barcelona

Helpful?
Thank anas-em90
Chicago, Illinois
Level 5 Contributor
78 reviews
23 helpful votes
Reviewed 1 week ago

Part of my goal in reviewing this airline was to make people aware that the direct flight from Fez to Marrakech even exists. I met many travelers that didn't discover Air Arabia to know they had a flight option. I don't believe they fly the Fez - Marrakech route every day of the week so you have to make travel...

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Domestic Economy Fes - Marrakech

Helpful?
1 Thank chinomad60640
Dublin, Ireland
Level 5 Contributor
83 reviews
39 helpful votes
Reviewed 1 week ago

This was the first time we travelled with Air Arabia. It was a very positive experience.the incoming flight was late but the turnaround was very impressive. Staff were very service conscious and seating was comfortable. The flight was alcohol free;this was not a problem for us. We would have no hesitation using them again

International Economy Dublin - Agadir
Helpful?
Thank Maurice K
Barking, United Kingdom
Level 2 Contributor
5 reviews
Reviewed 1 week ago via mobile

It wasn't the best or worst. We had booked last minute, so we took what we could get as far as availability on any airline. Nothing is complimentary, not a even bag of peanut/chips (crisps for my English folk) or a drink as far as I could tell. It didn't appear to be "cleaned" in between flights, possibly due to...

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International Economy London - Marrakech

Helpful?
Thank NadiyahAneesa
See travel tips for airlines
“Don´t expect anything, punctuality, no customer service and everything has to be paid for (food & drinks) not even water is included.”
ReginaZ_13, 14 Jan 2018 | Read review
“Be on time for timely boarding and leave the rest facilities of Al-Arabia airline”
jaidp2000, 14 Jan 2018 | Read review
“Don't do it.”
nomad633, 7 Jan 2018 | Read review
“Keep your luggage at home and wear as much cloths as you can. They will not allow even a gram of your luggage.”
manu4477, 3 Jan 2018 | Read review
“beware that you should pay for what you eat on the flight”
arash2016, 31 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Arabia
Air Arabia (G9) is a low-cost carrier based in Sharjah, United Arab Emirates. From its hubs in Sharjah International Airport (SHJ), Ras Al Khaimah International Airport (RKT), Borg El Arab Airport (HBE) and Mohammed V International Airport (CMN) the airline flies to about 100 destinations. These include airports across the Middle East, North Africa, Asia and Europe. Air Arabia's fleet of Airbus A320-200 planes feature all-economy class cabins. Subsidiary airlines include Air Arabia Egypt, Air Arabia Maroc and Air Arabia Jordan. Because Air Arabia is a budget airline, passengers pay extra for checked luggage, as well as onboard food and beverages.
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