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Air Arabia


679 Reviews
Headquarters: Tower 400 Mina Road, Sharjah United Arab Emirates +971-655-80000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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679 Reviews from our TripAdvisor Community

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679 reviews from our community

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Showing 343: English reviews
Birmingham, United Kingdom
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

The flight itself was good had no problems at all. Check in was easy staff on board the plane were helpful.the only problem i had was contacting customer service number, everytime i rang them no one could speak english. In the end had to message them via facebook messenger to get an answer.

International Economy London - Marrakech
Helpful?
Thank naz100840
London, United Kingdom
Level 3 Contributor
14 reviews
16 helpful votes
Reviewed 3 days ago
NEW
via mobile

Extremely efficient, punctual and quite spacious. Food served on the plane but no alcohol. Overall a great experience.

International Economy London - Fes
Helpful?
Thank yazi1
Level 5 Contributor
86 reviews
14 helpful votes
Reviewed 5 days ago
NEW

The only option to travel to Baku that's why I selected this airline and the airport is near to my home. The airline is good and very well organized except the cost is very high as I travelled to baku with cost of 2750 DHS per person which is considered very expense as normally it costs 1000 DHS only.

International Economy Sharjah - Baku
Helpful?
Thank Huda A
Bengaluru, India
Level 6 Contributor
95 reviews
12 helpful votes
Reviewed 5 days ago
NEW
via mobile

You pay less price, so don't expect luxury here. With the low price the airline does the job well. On time. The only thing is mentioning of the weight limit. It is quite confusing as it is not clear how much is allowed default and purchasing of extra weight is pain and the check in counter people cannot even see...

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International Economy Bengaluru - Sharjah

Helpful?
Thank Jimmy U
Sharjah, United Arab Emirates
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed 1 week ago via mobile

Flying Air Arabia is great! The airport in Sharjah is so much easier to navigate. The flight crew are always friendly and helpful. The seats are roomy which is nice for a 5 hour flight or more. The only problem was the people using the bathroom and the cleanliness.

International Economy Sharjah - Nairobi
Helpful?
Thank Lorene_Lulu
Dubai, United Arab Emirates
Level 5 Contributor
64 reviews
15 helpful votes
Reviewed 1 week ago

Not at all bad for a budget airline - at least they feed you on it and you don't have to buy everything even water. Bang on time on the way out, a bit delayed on the way back. Only thing is it's a dry airline but that's ok for a short flight.

International Economy Sharjah - Cairo
Helpful?
Thank Maeer
Dubai, United Arab Emirates
Level 4 Contributor
36 reviews
6 helpful votes
Reviewed 1 week ago

I have traveled with Air Arabia few times and found it on time every time and a clean flight . Legroom in this category is good. Staff are okay and you do get hygienic food by paying. Sharjah airport being compact , you do not lose much time waiting.

International Economy Sharjah - Kochi (Cochin)
Helpful?
Thank Arukat A
Dubai, United Arab Emirates
Level 4 Contributor
36 reviews
7 helpful votes
Reviewed 1 week ago

I am frequent traveller for work and leisure since more than 20 years, I did 35K miles last year with Emirates only I tried may airlines all over the world. but this was the worst flight I taken in my life, I expecting much better service from Air Arabia. Instead the staff been very rood, they wanted to fight with...

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Middle East Economy Amman - Sharjah

Helpful?
Thank qasemahm
1 review
Reviewed 2 weeks ago

I was traveling from Ras Al Khaimah to Peshawar but due to personal issues I had to cancel my ticket. A day before flight (the flight was in the morning and I called them in the night) when I asked them to cancel my flight, they replied rudely that "NOW THE CUSTOMER HAS TO GO". It was a terrible customer...

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International Economy Ras Al Khaimah - Peshawar

Helpful?
Thank Abdul S
Brussels, Belgium
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 2 weeks ago

I am a very frequent traveller (for work and leisure), so this review is based on a long-standing experience with many airlines all over the world. I paid 150EUR for a one-way ticket Casablanca-Brussels, expecting a decent service. Instead, at Casablanca airport I found rigged scales that were showing extra weight for ALL passengers who checked in before and after...

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International Economy Casablanca - Brussels

Helpful?
Thank AnItalianInBrussels
See travel tips for airlines
“Pay few $ more fly with reputed airlines than having all that much of problems and headache you will not enjoy this flight”
qasemahm, 11 Apr 2018 | Read review
“Choose another airline”
AnItalianInBrussels, 8 Apr 2018 | Read review
“Economy Travel”
SOLANIKENYA, 7 Apr 2018 | Read review
“Leave plenty of time to get to the airport”
Barnacle4bill, 24 Mar 2018 | Read review
“Don't book Air Arabia tickets !!!!!”
596krzysztofr, 11 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Arabia
Air Arabia (G9) is a low-cost carrier based in Sharjah, United Arab Emirates. From its hubs in Sharjah International Airport (SHJ), Ras Al Khaimah International Airport (RKT), Borg El Arab Airport (HBE) and Mohammed V International Airport (CMN) the airline flies to about 100 destinations. These include airports across the Middle East, North Africa, Asia and Europe. Air Arabia's fleet of Airbus A320-200 planes feature all-economy class cabins. Subsidiary airlines include Air Arabia Egypt, Air Arabia Maroc and Air Arabia Jordan. Because Air Arabia is a budget airline, passengers pay extra for checked luggage, as well as onboard food and beverages.
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