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Aigle Azur

288 Reviews
Headquarters: 7 Boulevard Saint-Martin, 75003 Paris France +33-0810-797-997 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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288 Reviews from our TripAdvisor Community

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288 reviews from our community

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Showing 15: English reviews
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 4 weeks ago

I purchased tickets from Moscow to Paris (roundtrip). First they emailed me about a week after I bought my tickets and told me that my flight was moved to the next day. Inconvenient, but not too bad. Now they emailed me to tell me that my flights were cancelled altogether "due to the decision of Russian authorities". That's it. No...

Europe Economy Moscow - Paris

1 Thank Evgenia M
Deir el Qamar, Lebanon
Level 6 Contributor
80 reviews
13 helpful votes
Reviewed 7 March 2018

very good airline free laguages and they serve alcohol we enjoy the flight :) and orly airport is easy to use more than cdg

International Economy Paris - Beirut
1 Thank saba_said
Paris, France
1 review
1 helpful vote
Reviewed 9 February 2018

Due to their bad website, they have charged me with one additional bag which costs 60euro, and when I contacted them, they refused to make a refund

International Economy Paris - Beirut
1 Thank vincent02018
Zgharta, Lebanon
Level 5 Contributor
47 reviews
8 helpful votes
Reviewed 23 January 2018

Decent airline. It is considered as a low cost airline but their services can be compared with other regular companies. I do not mind travelling again with them.

International Economy Beirut - Paris
2 Thank Michel D
Dubai, United Arab Emirates
Level 4 Contributor
31 reviews
4 helpful votes
Reviewed 15 January 2018 via mobile

A good option for short distance flights. Good Check and onboard services. I recommend booking the flight as early as possible to benefit of the best rates

Europe Economy Paris - Lisbon
Thank mikadab
Level 4 Contributor
28 reviews
4 helpful votes
Reviewed 1 January 2018 via mobile

Nice staff, cheap tickets, good to travel between beirut and Paris. Orly is not a big aeroport. They offer us a glass of champagne during the flight of new year’s eve and a box of chocolate. We were over Austria. Clean. The flight was delayed for one hour, it was new year’s Eve, the aeroport closes in the night, but...

International Economy Beirut - Paris

1 Thank Marless E
Tlemcen Province, Algeria
2 reviews
Reviewed 4 December 2017

Smooth flight, good service on board , cabin crew is friendly and respecting passengers who were a bit nervous

International Economy Marseille - Algiers
Thank maarifa85
Level 1 Contributor
3 reviews
Reviewed 4 December 2017 via mobile

Very good, affordable price, good service on board , crew is friendly , recommended from Beirut to paris , it is overnight flight which i preferred, it is time consuming

International Economy Beirut - Paris
Thank Amine W
1 review
7 helpful votes
Reviewed 11 September 2017 via mobile

The worst airline company ever!!! Four hours delay in the middle of the night!! Hostesses lying about delays! Leaving travelers a whole night in the airport without offering a hotel room or proper food. Do not take it at all.

International Economy Paris - Beirut
6 Thank Nour I
Macau, China
Level 6 Contributor
220 reviews
54 helpful votes
Reviewed 16 August 2016

OMG... check-in disaster... really poor organization as well as poorly trained staff... difficult to do worst than this check in... Plane late, arrival late... still no particular explanations or excuses and same tough rules with many passengers and their luggage.

Europe Economy Paris - Lisbon
Thank crazyguide
See travel tips for airlines
“Cheap tickets the whole year”
maarifa85, 4 Dec 2017 | Read review
“Try to go from line seat 1 to 3. The space for legs are bigger.”
osvaldocipriano, 4 Aug 2016 | Read review
“a éviter cette compagnie”
lebosse, 4 Apr 2018 | Read review
“Une place le plus à l'avant possible, juste derrière la classe affaire c'est mieux”
christaleg2014, 1 Apr 2018 | Read review
“Никогда не летайте этой авиалинией!”
, 28 Mar 2018 | Read review
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About Aigle Azur
Based just outside of Paris, Aigle Azur (ZI) operates domestic and international flights to about 25 destinations in France, Portugal and Switzerland in Europe, and Algeria, Mali and Senegal in Africa, as well as Cape Verde and China. Paris's Orly Airport (ORY) serves as Aigle Azur's hub, and Lyon-Saint Exupéry Airport (LYS), Marseille Provence Airport (MRS) and Aéroport Paris-Charles-de-Gaulle (CDG) are focus cities. The airline's fleet consists of Airbus A319 and Airbus A320 aircrafts with both Business Class and Economy Class cabins.
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