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Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040
Overview
4.518,250 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
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About Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040

Airline Summary

Azul (IATA: AD; ICAO: AZU) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.
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18250Reviews
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Marcia P wrote a review Sept 2023
1 contribution
Fort Lauderdale - Sao Paulo
International
Food was horrible for two consecutive years. Yogurt and other foods were puffed what means spoilage, bad handling, what can cause bacteria.
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabriella R wrote a review Aug 2023
1 contribution
Fort Lauderdale - Belem
International
Absolutely no nightmare, my flight was cancelled and I didn’t get a email because of this I missed my 2nd flight that was not connecting and I was told by 3 employees I would get a hotel and a new flight because they made me miss my flight. 3 hours later I was told to go buy a
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Guilherme Nery wrote a review Aug 2023
Sao Paulo, SP14 contributions1 helpful vote
Sao Paulo - Curitiba
Domestic
I’m Brazilian, I just love fly with Azul, they have a great food and drinks menu, the bathrooms was soooooooooooooo clean, the staff is friendly but the only problem is the ticket system online, removing this. Is a great airline I 100% recommend
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Date of travel: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eloah O wrote a review Aug 2023
East Brunswick, New Jersey2 contributions1 helpful vote
Sao Paulo - Fort Lauderdale
International
amazing experience. i really like the fact that we get to board and see business class and the flight attendants were extremely friendly. my family had gotten separate seats but this friendly flight attendant had gotten us seats all together. even a couple had gotten separated.
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard S wrote a review Jul 2023
4 contributions
Sao Paulo - Rio de Janeiro
Domestic
The worst airline ever and the worst costumer service ever ! Avoid this airlines. They are liers. They don’t care about costumer
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pierre c wrote a tip 13 Jun
"Never use this airline. They are not serious."
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Viviana M wrote a tip May 2024
"Just choose a different airline. "
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Susan M wrote a tip Apr 2024
"Don’t!!"
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Paradise20533529303 wrote a tip Apr 2024
"MY TIP IS CHOOSE GOL OR TAM AIRLINES!"
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Mariana S wrote a tip Mar 2024
"They are trying to avoid bankruptcy, you notice that in their service"
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