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Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040
Overview
4.518,250 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
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About Azul
Headquarters: Av. Marcos Penteado de Ulhôa Rodrigues, 939 Barueri, Sao Paulo, State of Sao Paulo Brazil 06460-040

Airline Summary

Azul (IATA: AD; ICAO: AZU) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.
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18250Reviews
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Helio S wrote a review Jan 2024
3 contributions2 helpful votes
Recife - Fort Lauderdale
International
Always book business /first, and Azul deserves no respect .., as flights get cancelled and/or delays over 3 and 4 hours , they don’t accommodate clients under the same terms and flight class with other airlines .. stay away
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kdl wrote a review Jan 2024
London, United Kingdom54 contributions39 helpful votes
Sao Paulo - Lisbon
International
First experience with this airline To cut the long story short , we had to change aircraft 3 times, yes you are reading right 3 times due to technical problems with each aircraft. each time we boarded the plane, waiting for take off and then the flight was cancelled. overall
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Parcheesee wrote a review Jan 2024
Singapore679 contributions98 helpful votes
Santarem - Fernando de Noronha
Domestic
Arguably the best airline in Brazil. On time, brand new planes, friendly crew, Brazilian coffee, and great snacks (the potato chips are the best). Some jets have TV programmes/flight maps and most have free wifi for messenging. Orderly boarding sequence, and good mileage earning
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Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Grzegorz P wrote a review Jan 2024
1 contribution
Sao Paulo - Lisbon
International
The most terrible fly in my life. Turbulence all night. The staff does not speak English. The flash in the toilet wasn't working. The same is true with the lights in the plain. They couldn't switch it off on the Alay where we were seeing. The seats are super uncomfortable!!!
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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linda S wrote a review Jan 2024
1 contribution
San Francisco - Recife
International
Azul is the worst airline I have ever flown. SFO FLL FLLRecife Was told by 3 diff agents that bags would be cked all the way to sfo! They were not missed connection! Communication was horrible and they flat out lied about our bags! Nightmare
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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pierre c wrote a tip 13 Jun
"Never use this airline. They are not serious."
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Viviana M wrote a tip May 2024
"Just choose a different airline. "
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Susan M wrote a tip Apr 2024
"Don’t!!"
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Paradise20533529303 wrote a tip Apr 2024
"MY TIP IS CHOOSE GOL OR TAM AIRLINES!"
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Mariana S wrote a tip Mar 2024
"They are trying to avoid bankruptcy, you notice that in their service"
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