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Hong Kong Airlines
Headquarters: 7th Floor One Citygate, 20 Tat Tung Road, Hong Kong China
Overview
3.51,788 reviews
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About Hong Kong Airlines
Headquarters: 7th Floor One Citygate, 20 Tat Tung Road, Hong Kong China

Airline Summary

From its hub at Hong Kong International Airport (HKG), Hong Kong Airlines (HX) operates scheduled passenger service to more than 30 destinations. These include more than 20 cities in China, as well as points in Burma, India, Indonesia, Japan, the Maldives, Taiwan, Thailand and Vietnam. The airline's fleet consists of about 20 Airbus A320-200, Airbus A330-200 and Airbus A330-300 aircraft with a two-cabin (Business Class and Economy Class) configuration. The airline also has codeshare agreements with nine other airlines, including Air India (AI), Etihad Airways (EY) and Shanghai Airlines (FM).
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jcmchu wrote a review 3 Jun
Vancouver, Washington
Seoul - Hong Kong
Asia
Thought I spent a little more to upgrade our flight to business, after having to spent over $400USD for upgrades, I was told I have to agree there will not be lounge use and only economy meal. As we board the plane, other than the business class seat, there were hardly any services that resembled “business class flight “ the crews were behind the curtain chitchatting with the pilots, and I find out why we don’t have business class meal because the flight attendants were eating that, so we paid and do not get that meals. Instead I had a cocktail bun (about $.50 cents). Very disappointed with this airline.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robye144 wrote a review May 2024
Rome, Italy
Hong Kong - Chitose
North Asia
Old airplane, broken, dirty. The whole airplane had no video, not to go neither to the way back. Disaster toilets, disastrous meal, where in a tray mostly empty out of two main meal(the rest on the tray will be a mini butter, bun and 5 grapes) offered were half breast of uncutted chicken, made dirt of a cherry tomato with some overcooked boiled rice, the option was some spicy beef on top of the same rice, not a tray with beverages, not a coffee, not a menu! The return meal was loaded in Hong Kong…not to be considered a low cost, no idea of an airline.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brad wrote a review May 2024
Hong Kong, China
+1
Hong Kong - Denpasar
Asia
We recently flew with Hong Kong Airlines for a return trip between Hong Kong and Denpasar (Bali). Flight reservations online were simple to make, check-in was quick and smooth on both legs. Flights left on time and arrived 10-15 minutes early and luggage arrived on carousel in timely manner. Flight staff were attentive. Leg and seat comfort ok for short to medium length flights, in-flight entertainment is a limited selection of western, Chinese and Asian movies and TV shows, In flight snack was just ok, sort of a take-it or leave-it bite to eat. Overall, HK Airline is just fine for regional flights here in Asia. Anything beyond around 4.5 hours might be a stretch. Anything beyond that, might do better to book long haul carrier with better seats, meals and entertainment.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HandsomeXO wrote a review May 2024
Hong Kong, China
+1
Hong Kong - Osaka
North Asia
Hong Kong Airlines has temporarily closed their Club Augus Lounge at the Hong Kong International Airport since COVID. While the rest of the world is back to normal by mid-October 2023, business and first-class passengers only have access to the not-so-impressive Plaza Premium First Hong Kong (lounge) before boarding. HX 618 is a morning flight that flies from Hong Kong International Airport to Kansai International Airport. The Business Class cabin of the Airbus A330 aircraft is clean and comfortable. Flight attendants are helpful and polite. However, the entertainment system is completely cut and the inflight meal is not enticing at all.
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Friday B wrote a review May 2024
Miami Beach, Florida
Hong Kong - Fukuoka
North Asia
I have booked this flight through Trip.com. It said 48 hours online check in prior flight departure but there is a catch. After filling out all the information then to page select a seat, "online check in allow only when you purchase a seat, otherwise go to the counter and wait in line." What a scam! I don't have check in bag, with other airlines I can online check-in without paying extra. This is sketchy way to make passengers to spend extra. Never book this HK Airlines again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pavel wrote a tip Mar 2024
"Online check in is a little longer but you can pre-checkin quite early and it will automatically send you passes about 48 hours prior."
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Game E wrote a tip Feb 2024
"Better not to take this airline. You never know how they gonna add extra cost to your trip when you experience they damaged your luggage."
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Hiroyuki W wrote a tip Jan 2024
"just don’t fly with them "
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Hussain Nabeeh wrote a tip Jan 2024
"Never book them Much better LCC are out there"
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Antoon O wrote a tip Nov 2023
"The best advice is never to choose this airline .You’ll miss your appointments and they rob you at the counter for “excess bagage”"
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