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AirAsia Philippines


580 Reviews
Headquarters: Domestic Road Manila Domestic Airport, Pasay, Luzon 01300 Philippines +632-722-2742 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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580 Reviews from our TripAdvisor Community

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580 reviews from our community

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Showing 466: English reviews
Pasay City, Pasay, Philippines
Level 2 Contributor
7 reviews
Reviewed 2 days ago
NEW

First time to fly air asia traveling to my home town. It was a budget flight but the service i got was not something I considered budget. The plane was clean and the crew was welcoming and efficient. The only thing i didn't like was that there was not enough legroom. I guess having long limbs did have its drawbacks...

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Domestic Economy Manila - Kalibo

Helpful?
Thank Mingeo75
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

It is my 3rd domestic flight in Philippines and my worst! We left the airport with almost an hour of delay! The hostesses were so annoying and rude telling me to not wear headphones while takeoff/landing. No snack or water included and also they were trying to sell food and gadgets like in a market.the only things I save are:...

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Domestic Economy El Nido - Manila

Helpful?
1 Thank Nick M
Doha, Qatar
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 3 days ago
NEW

Our flight going to Bali got about half an hour delayed due to air traffic in Manila. But coming back from Bali was on time. Smooth travel all throughout the flight. Staff are friendly and very helpful. I wasn't comfortable with the seats though, but on a budget airline, I couldn't ask for more. However, you can upgrade your seat...

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Asia Economy Manila - Denpasar

Helpful?
Thank chie0927
Makati, Philippines
Level 6 Contributor
93 reviews
21 helpful votes
Reviewed 1 week ago
NEW

I always make it a point to come early when I have a flight for ease of comfort and stress-free preparation before a travel. So we went to the airport early and went straight to the boarding area to wait. There were no announcement whatsoever before boarding, so soon as we saw the time, we lined up immediately only to...

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Southeast Asia Economy Taipei - Manila

Helpful?
Thank janelynmalinao
Melksham, United Kingdom
Level 6 Contributor
280 reviews
110 helpful votes
Reviewed 1 week ago

The flight left the gate bang on time (in fact a little ahead of schedule). It was comfortable and I was able to sleep a little.

Southeast Asia Economy Colombo - Kuala Lumpur
Helpful?
Thank SimonDabbs
Cebu City, Philippines
Level 3 Contributor
18 reviews
6 helpful votes
Reviewed 1 week ago via mobile

My first time to travel with PH AirAsia. Warm experience. Flight attendants generally helpful. Clean cabin, affordable onboard meals. On time arrival. Hopefully they will open more international routes from Cebu, PH.

North Asia Economy Cebu Island - Taipei
Helpful?
Thank Marlon A
Dumaguete City, Philippines
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed 1 week ago

Flight was pleasant. It was supposed to be on time if not for two passengers that were held up by immigration. What i dislike about this leg is that their add-on baggage costs $30 per 20 kilograms while our Cebu to Kuala Lumpur flight only costs $15 for the same weight. Ridiculous processing fees are added at the end of...

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Southeast Asia Economy Singapore - Cebu Island

Helpful?
1 Thank binky_jc
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 1 week ago

I never knew there was this until I had to look for cheap tickets. Red is striking but I was only there for a seat.

Domestic Economy Cebu Island - Manila
Helpful?
Thank Apple Joyce K
Atlanta, Georgia
Level 2 Contributor
5 reviews
Reviewed 2 weeks ago

If you're looking for a cheap way to get from point A to point B then AirAsia would your airline. If you want service, on-time departure/arrival, and any leg room if you're taller than about 1.7 meters then you'll want to look elsewhere. There is no F&B unless you order it in advance and that includes bottled water - you...

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Southeast Asia Economy Singapore - Phuket

Helpful?
Thank susangZ7642JT
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 weeks ago

My flights with air asia has always been average , no good treatment worth mentioning, always delayed flights, terrible in flight services and smelly chairs. There's always trash on the back of the seat in front of me. But that is understandable for me because they give us cheap fares, and ofcourse you can always get better service if you...

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Domestic Economy Puerto Princesa - Manila

Helpful?
1 Thank Lorenzo U
See travel tips for airlines
“Cheaper tickets are usually the early morning flights or the evening flights.”
Mingeo75, 24 Apr 2018 | Read review
“Look out for yourself when checking in your bags. I encountered a guy and wasn't to please with his job.”
applejoycek, 14 Apr 2018 | Read review
“Bring your own water, snacks, and entertainment.”
susangZ7642JT, 12 Apr 2018 | Read review
“Get travel insurance to cover you with delays.”
ArtElout, 26 Mar 2018 | Read review
“Book a seat as close to the front of the plane as you can.”
rodneyj395, 23 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About AirAsia Philippines
AirAsia Philippines (Z2) is a Manila-based low-cost carrier and the Philippine affiliate of Malaysia-based AirAsia. (AK). Founded in 2010, AirAsia Philippines operates from a hub at Ninoy Aquino International Airport (MNL) using Airbus A320 aircraft. Destinations served include major cities in the Philippines, Bangkok, Denpasar, Guangzhou, Ho Chi Minh City, Hong Kong, Jakarta, Kuala Lumpur, Seoul, Singapore, and Taipei.
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