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Fly540


102 reviews
Headquarters: Baycourt Upper Floor Suite 3 & 4, Watermark Bus Park Nedge Road, Karen, Nairobi Kenya 011 254 20 3883060 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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102 Reviews from our TripAdvisor Community

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102 reviews from our community

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Showing 83: English reviews
The Netherlands
Level 6 Contributor
251 reviews
114 helpful votes
Reviewed 3 days ago
NEW

We had a easy and perfect flight. The tickets are cheap. The plane looks well maintained. Even for that short distance you get something to eat with your drink. So I do not understand the negative reviews.

Date of travel: January 2019
Domestic Economy Nairobi - Malindi
Helpful?
Thank DroomDecor
1 review
Reviewed 3 days ago
NEW
via mobile

Been a frequent traveler but today is my LAST..... Delays without notifications.... One just can't relay on 540 AM DONE 😡😡

Date of travel: January 2019
Domestic Economy Nairobi - Mombasa
Helpful?
Thank Priscilla M
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW

We travelled with Fly540 for our Holiday to Watamu and the flight both to and fro was the worst I have ever experienced. The flight to Malindi was delayed on the day of by 3 hours hence cutting down on our holiday time as we ended up arriving in Malindi at 7pm as opposed to the anticipated 3/4pm. On the...

Date of travel: December 2018
More 
Domestic Economy Nairobi - Malindi

Helpful?
Thank christinew4h
1 review
Reviewed 1 week ago via mobile

Had a 1hour delay from Nrb to Mba.. Having a 2hour delay from Mba to Nrb! The delay + slow & bumpy propeller planes + 1 bottle of water & 5 biscuits is not the definition of 'economical flying'..not worth it! 1st and last time using it. Would not recommend it to anyone:(

Date of travel: January 2019
Domestic Economy Mombasa - Nairobi
Helpful?
Thank acmarynthia
Portland, Oregon, United States
Level 6 Contributor
102 reviews
36 helpful votes
Reviewed 3 weeks ago via mobile

Flights were cheap so we didn't know what to expect. Airline staff were friendly, efficient and professional. Boarding went pretty smoothly. We were told we only needed to be at the airport about an hour before but we chose to go two hours in advance and were glad we did. We got through quickly but there was quite a back...

Date of travel: December 2018
More 
Domestic Economy Malindi - Lamu Island

Helpful?
Thank Lynn C
1 review
Reviewed 3 weeks ago via mobile

This is the most pathetic airline I have ever travelled with. Our plane was delayed not once, not twice, BUT THREE TIMES. THE SERVICE IS TERRIBLE. definitely would NOT recommend, the staff is useless as well.

Date of travel: December 2018
Domestic Economy Mombasa - Nairobi
Helpful?
Thank SuzyyyIrungzzzz
1 review
Reviewed 3 weeks ago via mobile

I have flown five times with this airline and every time there was a delay of minimum one hour and a half. The personnel does not care, they do not even apologize.

Date of travel: December 2018
Domestic Economy Nairobi - Mombasa
Helpful?
Thank Giulia M
Mombasa, Kenya
Level 3 Contributor
14 reviews
14 helpful votes
Reviewed 4 weeks ago via mobile

The flight was awesome even though we experienced a delay,but frankly speaking I did not notice it since they kept on updating us on the arrival of the aircraft.All the same the service was really good and the pilot too despite the bad weather we did not experience the ups and downs of the aircraft it was we smooth big...

Date of travel: December 2018
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Africa Economy Mombasa - Zanzibar Island

Helpful?
1 Thank Y6135KYoliverm
Mombasa, Kenya
Level 5 Contributor
70 reviews
15 helpful votes
Reviewed 10 December 2018 via mobile

This is the WORST airline in the history of aviation. When we checked in we were told there was a delay of 30 mins. I emphasised that I had a connecting flight and was told it will not be a problem. Before we knew it, we departed Mombasa almost 2 hours later. We missed our connection in Zanzibar. Although we...

Date of travel: December 2018
More 
Africa Economy Mombasa - Zanzibar Island

Helpful?
Thank mohamedmmk
Kenya
Level 5 Contributor
79 reviews
54 helpful votes
Reviewed 1 December 2018

We took 540 out of Mombasa to Zanzibar as it was the only direct option. The gate agent told us it would be delayed one hour. She lied because it was two hours. They are absolutely the worst.

Date of travel: November 2018
Africa Economy Mombasa - Zanzibar Island
Helpful?
1 Thank BilaShaka70
See travel tips for airlines
“Book with a different airline.”
christinew4h, 13 Jan 2019 | Read review
“never take this airline”
vispiE, 12 Nov 2018 | Read review
“Well to be considered if there are no other flights.”
IreneM4060, 12 Oct 2018 | Read review
“Note seats are first come first served so board first try and be in front and early”
alnoorm827, 19 Sep 2018 | Read review
“Book early to ensure travel.”
DonNyadwe, 29 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Fly540
Fly540 (5H) is a low-cost carrier based in Nairobi, Kenya. Operating from a hub at Jomo Kenyatta International Airport (NBO), Fly540 flies to seven other destinations in Kenya: Eldoret, Homa Bay, Kisumu, Lamu, Lodwar, Malindi and Mombasa. It also flies to Juba in South Sudan and Zanzibar, Tanzania. The airline’s fleet consists of two Bombardier CRJ100ERs, two Bombardier CRJ200LRs and one Bombardier Dash 8-100.
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